Midland Heights Apartments
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501 Kensington Dr, Princeton, IN 47670
For more information about senior living options: (844) 490-3973
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Residents describe a noticeable shift in the apartment complex after a change in management. Before that change, they say the place was fairly decent, with repairs and remodeling handled by professionals rather than relying on informal fixes. The sense from those who lived there during that period is that issues were addressed by qualified tradespeople, and the overall upkeep met a standard that felt acceptable for tenants.
After the management transition, the tone of the experience reportedly changed for the worse. Those same residents now say that the upkeep and responsiveness declined significantly. A central complaint is that the manager began acting as his own contractor, a role for which he is described as not qualified. According to the accounts, plumbing, electrical work, and drywall were all undertaken by the manager and his son, and the work is characterized as being performed poorly. This shift from professional services to in-house, unqualified handling is portrayed as the turning point that led to ongoing maintenance problems and substandard results.
The frustrations extend beyond the quality of work to the way maintenance issues are managed. The reviews indicate a pattern of poor oversight and insufficient reliability when repairs are needed. In particular, residents point to a lack of proper expertise in essential trades, which not only affects the quality of repairs but also raises concerns about safety and long-term damage. The sense conveyed is that what was once a straightforward maintenance process, handled by qualified professionals, has devolved into a situation where residents feel poorly served and uncertain about the outcomes of any work that is done.
Communication appears to be a separate, persistent problem. Several reviewers note that the landlord or management does not answer the phone, and they report that the phone number provided by the complex no longer works. One request explicitly asks for the phone number to be updated, underscoring the frustration with being able to get in touch when issues arise. The lack of reliable contact options compounds the dissatisfaction, making it harder for residents to report problems or seek timely responses to urgent needs.
Despite the communication difficulties, there is a bright spot noted by some tenants: the clerk. Even as phone lines fail to connect and the management practices come under fire, a clerk is described as being friendly. This small, positive detail suggests that individual staff members can still offer courteous service, even when overall management and maintenance processes are criticized. The friendly demeanor provides a contrast to the broader concerns about responsiveness and quality.
Taken together, the reviews paint a picture of a community that felt well-managed and adequately maintained before a management change, then experienced a decline in both maintenance quality and responsiveness afterward. The central issues revolve around an unqualified manager assuming contractor duties, subpar work in critical areas like plumbing, electrical, and drywall, and a breakdown in reliable communication. Amid these challenges, some tenants do find solace in the friendliness of at least a clerk, even if that warmth does not compensate for the broader operational problems they describe.
Midland Heights Apartments in Princeton, IN is an assisted living community that provides a comfortable and supportive environment for seniors seeking assistance with their daily activities. Our community offers a range of amenities to enhance the overall quality of life for our residents.
For those seeking spiritual guidance and support, we offer devotional services off-site to cater to various religious preferences. This allows our residents to continue practicing their faith and finding solace within a familiar environment. Additionally, our indoor common areas provide a welcoming space for socializing, relaxation, and engaging in various activities.
At Midland Heights Apartments, we understand the importance of specialized care for individuals with diabetes. Our dedicated staff members are trained to provide diabetic care, ensuring that residents receive the necessary attention and assistance to manage their condition effectively.
We believe in promoting an active lifestyle and fostering social connections among our residents. That is why we offer devotional activities offsite, providing opportunities for communal worship and connecting with like-minded individuals in nearby places of worship.
Conveniently located close to various amenities, our community ensures easy access to essential services. Residents can enjoy the convenience of nearby cafes, parks, pharmacies, physicians' offices, restaurants, and hospitals. Whether it's enjoying a cup of coffee at a nearby cafe or taking a leisurely stroll in one of the nearby parks, there are plenty of options for recreation and relaxation just moments away from Midland Heights Apartments.
Overall, Midland Heights Apartments is committed to providing compassionate care and an enriching lifestyle experience for our residents. With our comprehensive amenities, specialized care services, diverse activity options, and convenient location near essential services, we aim to create an inclusive community where seniors can thrive physically, emotionally, and spiritually.
This part of Princeton, Indiana offers a convenient and accessible location for senior living with various amenities nearby. With several pharmacies within close proximity, accessing medications and healthcare services is convenient. There are also a variety of restaurants offering different dining options, as well as cafes for socializing and enjoying a cup of coffee. Places of worship are also easily accessible for spiritual needs. In terms of healthcare, there are hospitals and physicians' offices in the area providing medical services. Additionally, parks offer opportunities for outdoor recreation and relaxation. Overall, this area provides a balance of essential services and recreational activities that make it a suitable choice for seniors looking to reside in Princeton.
Midland Heights Apartments is located at 501 Kensington Dr, Princeton, IN 47670 in Gibson County, Indiana
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