Overall Review of Bertha D Garten Ketcham Memorial Center
common8 reviews mention this
Cleanliness stands out
Residents and visitors repeatedly describe the facility as clean and well kept.
Multiple reviews call out cleanliness directly, including comments about avoiding a typical nursing home smell and keeping the building presentable. Several also describe the space as beautiful, with clean grounds and an overall tidy environment. Even in a more mixed review, the facility is still described as clean.
common15 reviews mention this
Staff are warm and helpful
Many reviewers say the staff are warm, courteous, and helpful day to day.
Reviews frequently mention staff being kind, friendly, and courteous, and describe team members as patient during check-in. Families and visitors also describe staff as helpful in day-to-day interactions and treating residents well. Even where someone didn’t want to reside long term, they still described the place positively enough to visit and noted helpful staff.
common2 reviews mention this
Meals get called out
Reviews mention meals as a strong point, including reports of delicious food.
At least two reviewers specifically comment on the food, describing it as delicious or good for residents. This lines up with the community offering special-diet dining support and meal preparation and service in care routines. While food isn’t the only theme in the reviews, these mentions are clear and specific.
differentiator4 reviews mention this
Physical therapy is a highlight
Residents and visitors point to the physical therapy program as a standout.
Several reviews connect the experience to rehabilitation and physical therapy, including comments about a great physical therapy program and a strong therapy department. One reviewer also describes a large therapy room and good meals during visits. The community also supports daily activities and assistance that would fit structured rehab routines like therapy sessions.
caveat2 reviews mention this
Communication and responsiveness concerns
A couple of reviews raise concerns about not listening and not following up.
One low-rated review says the staff did not listen to family input and ties a lack of adequate checking to a serious outcome. Another low-rated review describes repeated attempts to reach the person in charge of CNA classes without a return call, labeling it as ignored communication. Together, these reviews point to follow-through issues that can affect trust when families or applicants need answers.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
62 resident community capacity
Types of Care
Assisted Living
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Places of Worship
Christian Church (0.5 miles)
Second Mt Olive Baptist Church (0.5 miles)
Shiloh Church of God (2.7 miles)
Elnora Christian Church (6.2 miles)
First Mennonite Church (7.5 miles)
Pleasant Grove Church of Christ (11.6 miles)
All Saints Parish (11.7 miles)
Restaurants
Jordan's Restaurant (0.5 miles)
Long Branch Saloon (6.2 miles)
Subway (8.2 miles)
Stoll's Lakeview Restaurant (8.8 miles)
American Table Family Dining (11.4 miles)
Cinco De Mayo Mexican Restaurant (11.6 miles)
Perkins Restaurant and Bakery (11.8 miles)
Pharmacies
Odon Pharmacy & Variety Store (0.6 miles)
CVS Revco D.S. (11.9 miles)
Williams Bros. Health Care Pharmacy (12 miles)
CVS Pharmacy (12.1 miles)
CVS Pharmacy (12.3 miles)
Williams Bros Pharmacy (15.7 miles)
Williams Bros Long Term Care Pharmacy (15.7 miles)
Hospitals
The Daviess County Hospital of Washington Indiana (0.8 miles)
The Daviess County Hospital of Washington Indiana (12.5 miles)
Greene County General Hospital Foundation (13.2 miles)
Bertha D Garten Ketcham Memorial Center on seniors.fyi includes 10 photos including images showing landscaping, building, grass, architecture, outdoor, clouds, trees, garden, and more.
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