Hillcrest Village in Jeffersonville, IN
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203 Sparks Avenue, Jeffersonville, IN 47130
For more information about senior living options: (844) 490-3973
Hillcrest Village is described as a very compassionate facility where residents are treated like family. The therapy department is fantastic, with therapists who are knowledgeable, patient, and kind. The nursing staff and CNAs are wonderful, caring, and attentive to residents' needs. Staff are noted for going above and beyond to ensure residents' comfort and successful rehabilitation. The facility is repeatedly described as clean, well-maintained, and conducive to recovery. Individual staff members are frequently praised for their kindness and dedication, such as Nikki Covey and Andrea Sublett.
The facility is infested with bed bugs and mice. The hygiene and cleanliness are poor, with an unpleasant odor and unsanitary surfaces. The shared bathrooms raise infection-control concerns. The air conditioning unit is visibly filthy and may have mold, and the view is obstructed. The food quality is poor and bland. The oxygen machine is excessively loud, preventing sleep. The staff seem tired or burnt out, and some are rude or insensitive. The atmosphere feels depressive and not conducive to healing. They are short-handed, with medications not given timely and staff not always providing prompt assistance.Hillcrest Village in Jeffersonville is best suited for families seeking a rehab- and therapy-driven transition back to independent living. The facility earns strong marks for its hands-on therapy team and the bedside caregivers who deliver skilled rehabilitation that can meaningfully improve function and speed a return home. When the goal is aggressive physical, occupational, and speech therapy, Hillcrest often delivers results through a cohesive therapy department and nurses who, in many cases, build solid rapport with residents and their families. It is a practical choice for short- to intermediate-term rehab, with a reputation for compassionate front-line care from many staff members who make the extra effort to support healing and daily living needs.
That said, there are clear red flags that families should weigh upfront. Those prioritizing pristine cleanliness, meticulous infection control, and consistently responsive care should consider alternatives. Reports of infestations, persistent odors, and hygiene lapses are not isolated; bed bugs and mice have been cited, and several accounts describe unsanitary conditions in rooms, shared bathrooms, and common areas. A number of reviews describe delayed or inconsistent med administration, difficulty with call lights, and staff who appear overburdened or dismissive at times. In short, while the rehabilitation track record is strong, the day-to-day environment and some interactions with staff can fall short of expectations for families accustomed to top-tier cleanliness and relentlessly reliable service.
The most compelling justification to choose Hillcrest rests on the strength of its therapy and the care-focused staff. Numerous residents and families praise the therapy department as knowledgeable, patient, and effective, with dramatic improvements and a pathway back to independence. Nursing staff and CNAs are frequently described as kind, compassionate, and willing to go the extra mile, especially for rehab patients who require intensive support. Families repeatedly highlight nurses' empathy, the accessibility of social services, and the ability of the therapy team to push for realistic, home-ready goals. In end-of-life and long-term care scenarios, there are also numerous stories of warmth, respect, and genuine concern from nurses, aides, and administrators who strive to treat residents with dignity and kindness.
Yet the negative experiences cannot be dismissed as mere anecdotes. Several reviewers recount episodes of neglect, unresponsiveness, and even harm within the facility, including concerns about medication mishaps, delays in addressing urgent needs, and inadequate supervision. These concerns underscore a systemic risk when staffing is stretched and when housekeeping and maintenance lag. The emotional tone in some reviews - ranging from appreciation for compassionate caregivers to alarm over safety and cleanliness lapses - illustrates a facility capable of both remarkable care and troubling gaps. Prospective families should not assume consistency; the disparity between shining therapy stories and troubling day-to-day reports means diligence is essential.
For families making a decision, concrete steps reduce risk. Tour the rehab floor and observe therapy in action, asking to meet the heads of nursing, therapy, and social services. Inquire about pest control history and current measures, room assignment options to minimize noise and odor, and the frequency of cleaning in patient rooms and shared areas. Probe med-pass routines, response times to call lights, and the mechanism for escalating concerns. Verify nutrition and meal quality with current residents, and request transparency on safety incidents, staffing levels, and any recent regulatory inspections. A candid discussion about expectations - especially around consistency of care, cleanliness, and communication - will reveal whether Hillcrest's strengths align with the family's non-negotiables.
In the end, Hillcrest Village remains a compelling option for rehab-focused care with a track record of compassionate frontline staff and a therapy department that often exceeds expectations. The facility's strengths can drive meaningful recovery and provide much-needed support for families navigating the return home. However, significant concerns about cleanliness, pest control, and inconsistent responsiveness require careful due diligence. For families prioritizing robust rehabilitation outcomes and a warm, hands-on caregiving culture, Hillcrest is worth serious consideration. For those unable to tolerate potential hygiene lapses and uneven day-to-day care, exploring other options with steadier cleanliness and more uniform staffing may be the wiser path.
149 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces. Guasts at mealtime"Guests at mealtime" offer seniors the opportunity for social interaction, companionship, and a sense of community during meals, which can help combat feelings of loneliness and isolation commonly experienced in senior living environments. It can also enhance their overall dining experience and improve their mental and emotional well-being.
Guest parkingGuest parking is important for seniors because it allows their friends and family members to visit them easily and safely. Having convenient parking options can help combat feelings of isolation and loneliness, promote regular social interaction, and improve overall mental and emotional well-being for seniors in senior living communities.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely. Resident parkingResident parking is crucial for seniors in a senior living community as it provides convenience, accessibility, and safety for residents who may have limited mobility or rely on personal vehicles for transportation. Having designated parking spaces ensures that seniors can easily access their homes without having to walk long distances or navigate crowded parking lots, ultimately enhancing their overall quality of life and sense of independence.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults. TV roomTV rooms are important for seniors in senior living communities because they provide a space for social interaction, entertainment, and relaxation. Watching TV can help reduce feelings of loneliness and boredom, and create a sense of community among residents. Additionally, TV rooms offer a break from daily routines and can be a source of comfort and familiarity for seniors.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Louisville International-Standiford (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice careHospice care is important for seniors as it provides specialized end-of-life support, pain management, and emotional comfort for both the senior and their loved ones. It allows seniors to maintain dignity, receive personalized care, and spend their remaining time in a peaceful and comfortable environment. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Physical therapyPhysical therapy is essential for seniors to maintain and improve their mobility, strength, and overall quality of life. It helps reduce pain, prevent falls, and enhance independence in daily activities. By promoting movement and function, physical therapy can help seniors stay active, healthy, and engaged in their communities.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being. Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Room serviceRoom service is important for seniors in a senior living community because it provides convenience and allows them to have their meals delivered directly to their room. This can be especially beneficial for seniors who may have mobility issues or difficulty accessing the dining area. Room service ensures that seniors are able to receive nutritious meals without having to navigate through the facility, allowing them to maintain their independence and overall well-being. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Arts and craftsEngaging in arts and crafts activities provides seniors with a creative outlet, promotes cognitive function, enhances dexterity and fine motor skills, fosters social interaction, and boosts overall well-being and mental health. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
Educational speakers / life long learningEducational speakers and lifelong learning opportunities are crucial for seniors as they provide mental stimulation, promote social engagement, and contribute to overall well-being. Continuous learning helps seniors stay mentally sharp, build new skills, and maintain a sense of purpose and fulfillment in their lives. It also allows them to stay connected to the world around them and fosters a sense of community within senior living facilities. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
GamesGames are an essential part of senior living as they help promote cognitive function, social interaction, and overall well-being. Playing games can improve memory, concentration, and decision-making skills while also providing a fun and engaging way to connect with others. Seniors who participate in games regularly tend to experience higher levels of satisfaction and happiness in their daily lives.
Live musical performancesLive musical performances can provide seniors with a sense of joy, nostalgia, and connection. Music has the power to evoke emotions and memories, improve mood and cognitive function, and foster social interaction among seniors. It can also serve as a form of therapy and stress relief for older adults, making it an important activity to include in senior living communities.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
Religious servicesReligious services provide seniors with a sense of community, support, and spiritual fulfillment, which can improve their overall well-being and mental health. It also offers them opportunities for socialization and connection with others who share their beliefs. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
StoriesStories are important for seniors because they provide a sense of connection, stimulate memory and cognitive function, and offer entertainment and emotional engagement. Sharing stories can foster social interaction and create a sense of community among seniors, enhancing their overall well-being and quality of life.
Wii bowlingWii bowling is important for seniors as it provides a fun and engaging way to stay active, socialize, and improve hand-eye coordination. It can help prevent isolation, boost mental well-being, and promote physical fitness in a safe and accessible manner.Hillcrest Village in Jeffersonville, IN is a premier assisted living community offering a wide range of care services to meet the unique needs of its residents. With a focus on providing skilled nursing care in a comfortable and welcoming environment, Hillcrest Village offers a variety of amenities and activities to enhance the quality of life for its residents.
The community features various amenities such as a beauty salon, fitness room, gaming room, small library, TV room, and computer center. Residents can enjoy delicious meals in the dining room with restaurant-style dining options available. Additionally, Hillcrest Village provides fully furnished private bathrooms and kitchenettes for added convenience.
Care services at Hillcrest Village include 24-hour call system and supervision for round-the-clock assistance. Trained staff members are available to provide support with activities of daily living including bathing, dressing, and transfers. The community also offers coordination with healthcare providers, medication management, physical therapy, and special dietary restrictions to ensure each resident's unique needs are met.
Residents at Hillcrest Village can engage in various activities such as community-sponsored events, educational speakers/life-long learning opportunities, fitness programs, games like Wii bowling, live musical performances, planned day trips, religious services and resident-run activities. With concierge services available and scheduled daily activities offered regularly, residents have numerous options for socialization and engagement.
Located conveniently near several cafes, parks, pharmacies, physicians' offices restaurants places of worship and hospitals nearby (number varies), Hillcrest Village ensures that residents have easy access to essential services within their local community.
With its exceptional care services, extensive amenities and engaging activities program tailored to the needs of each resident – Hillcrest Village provides a warm and supportive assisted living community where independence is encouraged while ensuring residents receive the assistance they need to thrive.
Hillcrest Village is located at 203 Sparks Avenue, Jeffersonville, IN 47130 in Clark County, Indiana
Hillcrest Village on seniors.fyi includes 14 photos including images showing interior, outdoor, bedroom, dining, building, healthcare, living room, fireplace, and more.
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