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Hillcrest Village in Jeffersonville, IN

Hillcrest Village is an assisted living community in Jeffersonville, IN.

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Hillcrest Village in Jeffersonville, IN

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  • Interior

    A warmly decorated dining room with neatly arranged tables and chairs, featuring floral centerpieces and folded napkins.

  • Outdoors

    A beautiful flowering tree in full bloom, showcasing vibrant blossoms against a clear blue sky.

  • Decor

    A stylish living room featuring a cozy seating area and a charming fireplace.

  • Living Room

    A cozy living room featuring a fireplace, armchairs, and a sofa arranged around wooden coffee tables on a wooden floor.

  • Building

    The exterior view of Hillcrest Village, a residential facility.

  • Bedroom

    A well-furnished hospital room with a bed, side table, and comfortable seating.

  • Dining

    A beautifully arranged dining room featuring elegant tables and chairs, adorned with floral centerpieces.

  • Artwork

    A well-lit hallway featuring decorative artwork and wooden paneling.

  • Outdoor

    A community event taking place outdoors, with a speaker addressing a gathered audience of seniors.

  • Seating

    A cozy hospital room featuring a bed, seating area, and decorative elements.

  • Healthcare

    A well-appointed hospital room featuring a single bed, a chair, a bedside table with a lamp, and decorative flowers.

203 Sparks Avenue, Jeffersonville, IN 47130

For more information about senior living options: (866) 208-4318

3.9 from 97 reviews
5 stars
65
4 stars
4
3 stars
2
2 stars
3
1 stars
23

Overall Review of Hillcrest Village

common

Rehab therapy is a bright spot

Therapy and rehab care is described as strong and effective.

Many reviews mention physical and occupational therapy as a key reason families felt their loved ones were improving, especially after surgery or for recovery and mobility goals. Several residents or families also describe therapists as knowledgeable, patient, and focused on working through limitations. A few negative reviews criticize daily care more than therapy, but the therapy praise is still a repeated theme across the positive experiences.

caveat

Staff responsiveness varies widely

Call-light response and staffing consistency draw serious complaints.

A recurring concern in critical reviews is delayed or insufficient help, including call lights not being answered promptly and residents waiting extended periods for assistance. Some reviewers also describe issues with medication timing, getting help with bathroom needs, and not being sent to the hospital when they felt it was necessary. While other reviews are strongly positive about nurses and CNAs being kind and communicative, the mixed pattern leaves a clear caveat about consistency day to day.

caveat

Cleanliness and hygiene concerns come up

Residents and families report worrying cleanliness and hygiene problems.

Several critical reviews describe the facility as unclean or unpleasant smelling, including concerns around shared or dirty surfaces and unsanitary conditions. Other negative comments cite issues like bed bugs and mice, visible mold, and unsanitary bathroom or room conditions. On the other hand, multiple positive reviews specifically call out a clean facility and attentive housekeeping, which highlights how uneven experiences can be.

common

Food quality is mixed

Dining reviews range from well prepared to bland or inadequate.

Some reviews praise meals as well prepared, with a diverse menu, and describe satisfaction with what was served during rehab. Other reviews criticize food quality and seasoning and describe experiences where drinks were limited. The community also appears set up for dietary needs, and dining is mentioned in both positive and negative stories.

  • A warmly decorated dining room with neatly arranged tables and chairs, featuring floral centerpieces and folded napkins.
  • A beautifully arranged dining room featuring elegant tables and chairs, adorned with floral centerpieces.
common

Care coordination and communication

Families describe both strong communication and troubling gaps.

Positive reviews frequently mention caring, respectful interactions and regular communication with families, including updates and help coordinating next steps after discharge. A few reviewers also reference social work support in planning services at home. Critical reviews, however, describe problems with following through—such as delayed responses, missed transportation plans, and concerns about documentation—so communication quality seems inconsistent.

How we summarize

We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 149 resident community capacity 149 resident community capacity

Types of Care

  • Assisted Living Assisted Living
  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Guasts at mealtime Guasts at mealtime
  • Guest parking Guest parking
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Laundry Laundry
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Resident parking Resident parking
  • Respite or short term stays offered Respite or short term stays offered
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • TV room TV room
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Louisville International-Standiford (7 miles away) Louisville International-Standiford (7 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Diabetes diet Diabetes diet
  • Hospice care Hospice care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Physical therapy Physical therapy
  • Special dietary restrictions Special dietary restrictions
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Room service Room service
  • Special dietary restrictions Special dietary restrictions

Activities

  • Arts and crafts Arts and crafts
  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Educational speakers / life long learning Educational speakers / life long learning
  • Fitness programs Fitness programs
  • Games Games
  • Live musical performances Live musical performances
  • Planned day trips Planned day trips
  • Religious services Religious services
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities
  • Stories Stories
  • Wii bowling Wii bowling

Nearby Places of Interest

Physicians

  • First Urology (0.1 miles)
  • Women Care (0.2 miles)
  • Southern Indiana Pediatrics (0.5 miles)
  • Louisville Hearing Aid Center (1.7 miles)
  • The Eye Care Institute (2.1 miles)
  • Cooley Rachel Dr University Of Louisville Physicians Eye Specialists Louisville (2.1 miles)
  • Zimmer Melia & Associates (2.4 miles)

Hospitals

  • Clark Memorial Hospital (0.1 miles)
  • Clark Memorial Hospital (2.2 miles)
  • KentuckyOne Health Jewish Hospital (2.2 miles)
  • Norton Children's Hospital (2.3 miles)
  • Norton Pavilion Hospital (2.4 miles)
  • 3 East Olop (4.8 miles)
  • Baptist Health Floyd (4.8 miles)

Pharmacies

  • CVS Pharmacy (0.2 miles)
  • Walgreens (0.2 miles)
  • Walgreens (2.3 miles)
  • Walgreens (2.5 miles)
  • CVS Pharmacy (2.8 miles)
  • Walgreens (3.2 miles)
  • Walgreens (3.2 miles)

Parks

  • Falls of the Ohio State Park (0.9 miles)
  • Waterfront Park (1.5 miles)
  • Riverfront Plaza/Belvedere (1.8 miles)
  • Central Park (3.6 miles)
  • Cherokee Park (3.9 miles)
  • Shawnee Park (4.1 miles)
  • Sam Peden Community Park (4.8 miles)

Restaurants

  • Harry's Taphouse & Kitchen (0.9 miles)
  • Big Four Bridge (1.5 miles)
  • Bluegrass Brewing Company (1.8 miles)
  • White Castle (1.8 miles)
  • Mussel & Burger Bar (1.8 miles)
  • Kentucky Peerless Distilling (1.8 miles)
  • Falls City Brewing (1.9 miles)

Cafes

  • Starbucks (1.9 miles)
  • Quills Coffee (3 miles)
  • Panera Bread (3.2 miles)
  • North Lime Coffee and Donuts (3.4 miles)
  • Fante's Coffee (3.5 miles)
  • Heine Brothers' - Longest Ave in the Highlands (3.6 miles)

Places of Worship

  • St Joseph's (2 miles)
  • Southeast Christian Indiana Campus (2.8 miles)
  • Central Presbyterian Church (3 miles)
  • Eastside Christian Church (3.5 miles)

Frequently Asked Questions

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