Riverview Village

Pros

• Riverview Village has undergone significant positive changes in management, resulting in improved quality of care and a clean environment.
• Residents at Riverview Village feel cared for and respected by the attentive staff, even on difficult days.
• The community offers engaging activities and a pleasant atmosphere that residents enjoy.
• Family members have expressed gratitude for the compassionate care their loved ones receive, emphasizing that staff are respectful and responsive to concerns.
• Many residents have formed friendships and feel comfortable in their surroundings, contributing to a sense of home.
• The facility’s beauty salon and organized activities like bingo enhance the residents’ overall experience at Riverview Village.
• Families appreciate the involvement of management and their willingness to address questions or concerns promptly.

Cons

• The staff-to-resident ratio is poor, leading to concerns about the quality of care provided.
• Food is often served cold, which affects the overall dining experience for residents.
• There are reports of gnats and flies present in the rooms, impacting the cleanliness and comfort of the environment.
• Some residents feel that care is lacking at times, particularly in emergency situations, leading to delays in medical attention.
• It seems that staff members may be spread too thin to provide adequate care to all residents effectively.

Summary

Riverview Village, a memory care facility, has garnered a mix of sentiments from families and residents alike. Many reviews reflect significant positive changes within the establishment over the past year, highlighting a strong aspiration to achieve 5-star community status. Families express confidence in the quality of care, noting that their loved ones received exceptional treatment during their stay. One family wrote about their relative's happiness throughout her time there, emphasizing that the staff at Riverview truly has their hearts in the right place when it comes to caring for residents with dementia—a complex and often painful journey for families.

Residents themselves attest to the dedication and compassion of the staff at Riverview Village. One resident shared how even on tough days, the staff continues to show immeasurable love and respect, maintaining high standards of cleanliness and personal hygiene for all residents. This individual noted a remarkable improvement in their condition since moving into Riverview—once unable to walk, they now enjoy mobility and interaction with others. The supportive environment fosters connections among residents, where everyone is encouraged to participate in activities like bingo, promoting social engagement and mental stimulation.

The facility's cleanliness is frequently mentioned across various reviews as one of its standout features. Families feel reassured by the tidy atmosphere and friendly demeanor of the staff while visiting their loved ones. However, some reviews also point out certain downsides; for instance, room sizes can be small despite being well-organized. A family member described having taken pictures to personalize their relative’s space but noted that these hadn't yet been hung up as promised.

While most comments portray a favorable picture of Riverview Village's management changes resulting in noticeable enhancements in care quality, some concerns have been raised regarding staffing levels. One reviewer highlighted that although they found the environment clean and pleasant with amicable staff members, they sensed an absence of promptness in addressing medical needs at times—which could result in critical delays in necessary care. Specific incidents were cited; one family mentioned that their mother endured extended hospitalization due to delayed responses during a pneumonia episode—a situation many felt could've been mitigated with quicker action from staff.

Conversely, numerous families report deeply positive experiences regarding communication between them and facility staff—the management supposedly maintains open lines for inquiries or concerns from families about their loved ones' well-being. It appears this transparency fosters trust between management and families navigating difficult decisions about memory care placement.

Josephine Rigney captured her experience poignantly by sharing how her sister feels at home after being placed at Riverview Village more than a year ago. She applauded not just the compassionate care provided but also commended management for maintaining high standards across operations while ensuring comprehensive activities are available for residents’ enjoyment.

In conclusion, while Riverview Village enjoys various commendations related to its caring atmosphere, cleanliness, improved management practices, supportive staff interactions with residents—there remain areas needing attention such as response times concerning emergency situations which impact overall care delivery perceptions among families. Nonetheless, many believe that with continued focus on improving resident-to-staff ratios alongside effective communication protocols—Riverview Village would indeed be on its way toward achieving its goal of becoming a 5-star community dedicated to enhancing lives amid challenging circumstances presented by memory-related diseases like dementia.

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Located in Clarksville, Indiana, this area offers a variety of amenities for seniors looking to retire in a peaceful and convenient location. With multiple physicians' offices nearby such as Louisville Hearing Aid Center and Southern Indiana Pediatrics, residents have easy access to healthcare services. Additionally, there are several pharmacies like Walgreens and CVS Pharmacy within a short distance for medication needs. For dining options, popular restaurants such as Bob Evans and Golden Corral are close by for enjoyable meals out. Nearby parks like Falls of the Ohio State Park provide opportunities for outdoor recreation and relaxation. Places of worship such as Southeast Christian Indiana Campus cater to spiritual needs, while cafes like Panera Bread offer cozy spaces to socialize with friends over coffee. Overall, this part of Clarksville provides a well-rounded and comfortable environment for seniors to consider for their next chapter in life.

Physicians

• Louisville Hearing Aid Center (0.3 miles)
• Southern Indiana Pediatrics (0.9 miles)
• Women Care (1.2 miles)
• First Urology (1.5 miles)
• Bizer's VisionWorks (1.8 miles)
• Norton Community Medical Associates - Clarksville (2.1 miles)
• Cooley Rachel Dr University Of Louisville Physicians Eye Specialists Louisville (3.4 miles)

Restaurants

• McDonald's (0.9 miles)
• Bob Evans (1.3 miles)
• Golden Corral (1.4 miles)
• Taco Bell (2.1 miles)
• Chicken Salad Chick (2.2 miles)
• Harry's Taphouse & Kitchen (2.3 miles)
• Bubba's 33 (2.4 miles)

Pharmacies

• Walgreens (0.9 miles)
• CVS Pharmacy (1.5 miles)
• Walgreens (1.6 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (2.8 miles)
• Walgreens (2.9 miles)
• Mathes Pharmacy (3 miles)

Hospitals

• Clark Memorial Hospital (1.3 miles)
• Clark Memorial Hospital (2.1 miles)
• KentuckyOne Health Jewish Hospital (3.5 miles)
• Norton Children's Hospital (3.6 miles)
• Norton Pavilion Hospital (3.7 miles)
• Baptist Health Floyd (4 miles)
• Clark Memorial Hospital (4.1 miles)

Parks

• Falls of the Ohio State Park (1.6 miles)
• Waterfront Park (2.9 miles)
• Riverfront Plaza/Belvedere (2.9 miles)
• Sam Peden Community Park (3.6 miles)
• Shawnee Park (4 miles)

Places of Worship

• Southeast Christian Indiana Campus (1.6 miles)
• Eastside Christian Church (2.6 miles)
• St Joseph's (3.4 miles)
• Northside Christian Church (4.1 miles)
• Central Presbyterian Church (4.2 miles)

Cafes

• Panera Bread (1.8 miles)
• Starbucks (3.1 miles)
• Quills Coffee (4.4 miles)
• North Lime Coffee and Donuts (4.5 miles)