3202 E 76th Street, Indianapolis, IN 46240
For more information about senior living options: (844) 490-3973
They describe Somerset Lakes as the best place to live. They find the lake environment peaceful and relaxing. Char is described as the best leasing agent, always helpful. They note maintenance is prompt and the office staff are friendly and helpful. They enjoy the stunning lake views from the patio and the spacious apartments. They appreciate the well-maintained grounds and top-notch amenities (pool, dog park, tennis courts). They would recommend the community for a quiet, scenic place to live in Indy. They enjoy the wildlife around the lake and the tranquil atmosphere it creates. They praise the staff for being professional, knowledgeable, and responsive.
The leasing agent was rude, dismissive, and inconsiderate. The management team is cold and unhelpful, with resident concerns ending in frustration and dismissal. Emergency issues like leaks go unaddressed for over a month. The advertised rent does not reflect the full cost, with as much as $500 per month in additional fees. Customer service throughout the residency is unhelpful and unprofessional. The property contains outdated units with old appliances and persistent maintenance problems. Maintenance responses are slow and often insufficient, requiring multiple visits. Parking is severely limited, leading to towing and expensive optional carport fees. Water is frequently shut off and hot water is not consistently available. The gate and delivery system is unreliable, making deliveries and access frustrating.Somerset Lakes in Indianapolis is best suited for renters who prize a serene, lakefront setting with generous apartment layouts, outdoor amenities, and a dog-friendly, walkable campus. The property's lake views, wildlife sightings, and well-kept grounds create a peaceful backdrop that appeals to families, pet owners, and residents who want a relaxing, resort?like atmosphere within the city. It's a strong fit for those who value recreation on-site - pool, tennis, fitness facilities, a dog park, and easy access to walking paths - and who can overlook inconsistencies in service and the more piecemeal pricing that accompanies added fees.
Those who should consider alternatives: buyers who demand consistently transparent pricing, predictable service, and a turnkey move?in experience. If a straightforward, all?in monthly cost with few surprise charges is nonnegotiable, Somerset Lakes can feel financially opaque, with multiple add?ons (water, sewer, trash, administrative fees, gate/fob charges) that push monthly totals well beyond the base rent. Prospective residents who require flawless maintenance response, reliable hot water and heating, and uniformly courteous, accountable management may find the mix unreliable in practice. Parking limitations and the occasional perception of gate-related friction also complicate day?to?day living for those juggling work schedules or family logistics.
The strongest pros are tangible and meaningful. The lakefront setting delivers ongoing aesthetic and stress relief, and the grounds are praised for being well maintained, with ample green space and walkways that make daily strolls pleasant. Amenities - pool, fitness center, tennis courts, and a sizable dog park - add real value for residents who want on?site recreation without frequent outings. Many tenants report responsive maintenance and genuinely helpful staff in day?to-day interactions, with standout colleagues who communicate well and resolve issues promptly. When management alignment is right, these positives create a living experience that feels calm, scenic, and community?oriented, especially for those who prioritize space, pet?friendliness, and social amenities.
Yet the cons carry substantial weight in the overall experience. The pricing model often feels like an a la carte restaurant - rent is high, and there are numerous monthly charges that can surprise new residents. Parking can be sporadic or restrictive, with multiple reports of towing and the need to purchase additional spaces or carports to avoid daily headaches. Customer service quality is inconsistent, with several residents recounting rude or unresponsive interactions, misaligned lease information, and disputes over charges that erode trust. In the units themselves, quality is uneven: some apartments show aging interiors, with dated fixtures, balky doors, and slow or missing maintenance, while others are described as well-kept but still old in infrastructure. Issues with hot water, heating, leaks, and even mold or dampness have appeared in some accounts, underscoring a gap between marketing promises and reality for certain units.
For a prospective renter, practical due diligence is essential. Inspect a unit thoroughly before signing: check water pressure, hot water reliability, heating performance, and any balcony or drywall concerns; demand proof that dated appliances and fixtures will be brought up to a minimum standard. Clarify the exact breakdown of all recurring charges and ask for a current, itemized move?in and monthly ledger. Confirm assigned parking and guest?parking options, and discuss any towing policy and the process for resolving disputes over parking costs. Talk to several current residents about noise, gate access, and response times from the office, and request a documented commitment from the community on maintenance turnaround times for typical issues.
Ultimately, Somerset Lakes is a compelling option for those who place a premium on a scenic, amenity-rich setting and who can live with a variable service experience and added costs beyond rent. It rewards residents who align with the right on?site staff and who keep expectations measured against the realities of an aging, large community. For families or individuals who prize predictability, strong daily operations, and consistently transparent pricing, alternatives that promise steadier management and lower ancillary fees will outperform. The right tenant will cherish the views, the grounds, and the on?site recreation; the wrong match will feel nickel?and?dimed, frustrating, and structurally inconsistent in its handling of repairs, parking, and resident concerns.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Indianapolis International (15 miles away)
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Somerset Lakes in Indianapolis, IN is an assisted living community that offers a variety of amenities and services to enhance the quality of life for its residents. Our community understands the importance of spiritual well-being, which is why we offer devotional services off-site to cater to our residents' diverse religious preferences.
The indoor common areas at Somerset Lakes provide a comfortable and inviting space for socializing, relaxation, and engaging in various activities. Residents can enjoy spending time with friends or participating in group activities in a warm and friendly environment.
Additionally, we provide specialized care services for those with diabetes. Our trained staff can assist residents with managing their diabetes by monitoring blood sugar levels, administering medication as needed, and providing guidance on maintaining a healthy lifestyle.
We believe in promoting an active and fulfilling lifestyle for our residents. With devotional activities organized off-site, residents have the opportunity to nurture their spirituality and connect with like-minded individuals within their community.
Located in close proximity to our community are several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, hospitals, and transportation options. These nearby amenities ensure convenience and accessibility for our residents when they need them.
At Somerset Lakes in Indianapolis, IN, we strive to provide a supportive and enriching environment where residents can maintain their independence while receiving assistance with daily tasks as needed. With our wide range of amenities and nearby facilities, we aim to create a vibrant community where seniors can thrive and enjoy their golden years to the fullest extent possible.
Somerset Lakes is located at 3202 E 76th Street, Indianapolis, IN 46240 in Marion County, Indiana
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