Alliance Home Care

Pros

• The nurse who visited was very nice.
• Alliance came daily and made the patient happy.
• The field staff demonstrated hard work and dedication to their patients.
• Some field personnel are truly good to their clients.
• The care provided by Alliance was appreciated by the family.
• The caregiver was described as kind and caring.
• The reviewer thanked Alliance for the care given to their family.

Cons

• The nurse had no clue how to change a wound vac, risking patient harm.
• The reviewer would not recommend this company to anyone needing a wound vac change.
• The organization is described as lacking ample personnel, dedication, follow-through, and kindness.
• The aides are described as atrocities of human beings.
• The staff's treatment of senior citizens is utterly appalling.
• The aides allegedly forget to feed diabetic seniors.
• The aides monopolize clients' TVs.
• They slander and degrade other seniors.
• They accuse others of racism.

Review

A recent experience with a wound vac change left a strong impression: the nurse who came to tend to a foot wound, while friendly, apparently did not have the know-how to properly change the wound vac. The reviewer described Nurse Jessica as very nice but claimed she had absolutely no clue how to perform the change. The frustration was palpable, even to the point of stating they would not recommend the company at all. They called to insist that no one else be sent because the person visiting did not know what they were doing and could pose a risk to the patient's safety. The sentiment was that true competency in changing a wound vac is essential, and a lack of familiarity with the procedure is not acceptable when someone's health is on the line. The overall takeaway was fear for the patient's safety and disappointment in the level of expertise.

In contrast to that experience, the reviewer recounts a completely different story about Alliance Home Health. After an initial recommendation from another nurse who was in a similar position, the reviewer and their family found Alliance to be a refreshing change. They describe Alliance as reliably capable, coming to the home every day and providing care that was clearly well received by the patient. The caregiver's visits became something the patient looked forward to, and the daily conversations with the family - especially the mother - revolved around the kind, attentive care she received. The reviewer even notes that Alliance's involvement made it possible for a planned vacation, with the care team staying consistent and the patient seemingly enjoying a "vacation" of her own because of the good support at home. The explicit gratitude - "Thank you Alliance" - highlights a stark contrast to the earlier negative wound vac experience.

The review then shifts to address the broader perspective on the organization. The author clarifies that there are indeed some field personnel who are genuinely good and dedicated to their clients. However, they frame the overarching impression as a lack of ample personnel, limited dedication, insufficient follow-through, and a lack of kindness at times. Alliance reportedly responded to the initial concerns by directing the reviewer to contact their human resources department, which the reviewer describes as a step that underscores the need for better vetting and ongoing oversight. The core message here is about trust: families place a great deal of faith in the hands of field staff, and they believe the company should take a more active role in verifying and supporting the quality of those staff members, both in the present and historically.

The reviewer does not shy away from addressing alarmingly negative experiences. They describe the aides provided by Alliance as problematic in severe ways, even going so far as to label them as atrocities in terms of daily care and behavior. According to the account, many aides refused basic tasks, monopolized clients' TV time, and failed to provide necessary diabetic care and nutrition. There are strong accusations that some aides slander or degrade other seniors and even accuse people of racism. The reviewer emphasizes that these issues are not mere misunderstandings but serious problems that would compel them to provide names and even multimedia proof to validate their statements if pressed. While they frame this as a review rather than an airing of company "dirty laundry," the intensity of the claims is unmistakable.

Despite the criticisms, the reviewer closes with a note of appreciation for the field staff who did deliver good care. They acknowledge the hard work and dedication of those who provided daily attention and express gratitude for the positive impact these caregivers had on their family member. The final sentiment is one of hopeful recognition: there are caregivers within the organization who make a meaningful difference, and their efforts should be acknowledged and encouraged. The closing words rally for continued professionalism and excellence from the staff who truly care for patients, urging others to strive for that same standard.

Taken together, the experiences paint a nuanced picture of home health care. On one hand, there is a troubling instance where wound care was mishandled by someone who appeared unprepared, underscoring the critical importance of proper training and competency, especially when dealing with vulnerable patients. On the other hand, Alliance Home Health demonstrated that reliable, compassionate in-home care is possible, with daily visits that significantly improve a patient's well-being and allow families to maintain a sense of normalcy and even take a needed break. The reviewer's broader message calls for stronger vetting, better staffing, and more consistent adherence to professional standards across the organization, while still recognizing and supporting the dedicated caregivers who do make a real difference in patients' lives.

This area of Indianapolis, Indiana offers a variety of amenities that cater to seniors looking for convenience and accessibility. With multiple cafes, restaurants, pharmacies, parks, and theaters within a short distance, residents can easily find entertainment and dining options to suit their preferences. Additionally, there are several reputable physicians and hospitals nearby, providing reliable healthcare services. Places of worship are also present in the vicinity for those seeking spiritual communities. The availability of transportation options makes it easy for seniors to get around the area as needed. Overall, this part of Indianapolis provides a well-rounded living environment with a range of resources to support senior residents' needs.

Cafes

• Starbucks (0.7 miles)
• Starbucks (1.1 miles)
• Starbucks (1.9 miles)
• Panera Bread (4.6 miles)
• Starbucks (4.8 miles)
• Homemade Ice Cream & Bakery Café (5 miles)
• Panera Bread (5.2 miles)

Restaurants

• McDonald's (0.7 miles)
• Jimmy John's (1.3 miles)
• Big Lug Canteen (1.3 miles)
• Caliente Mexican Restaurant (2 miles)
• McDonald's (2 miles)
• Seasons 52 (2.1 miles)
• The Cheesecake Factory (2.2 miles)

Physicians

• Indiana Neuroscience Associates (0.8 miles)
• Avruc (1 miles)
• Midwest Eye Institute (1 miles)
• Northwest Radiology Network (1.1 miles)
• Meridian Plastic Surgeons (1.2 miles)
• Abrams EyeCare Associates (1.8 miles)
• Ascension Medical Group - St Vincent - Infectious Disease (1.8 miles)

Places of Worship

• Orchard Park Presbyterian Church (1.2 miles)
• Second Presbyterian Church (2.4 miles)
• St Luke Catholic Church (2.7 miles)
• College Park Church (3.2 miles)
• Holy Trinity Church (4.1 miles)
• First Friends Church (4.8 miles)

Pharmacies

• CVS Pharmacy (1.3 miles)
• Walgreens (1.3 miles)
• Market District Pharmacy (1.9 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (2.3 miles)
• CVS Pharmacy (2.3 miles)
• Meijer Pharmacy (3.1 miles)

Parks

• Central Park Playground (1.6 miles)
• Gray Road Park (3.3 miles)
• Meadowlark Park (3.7 miles)
• Holliday Park (4.1 miles)
• Founders Park (4.4 miles)
• Lakeside Park (5.1 miles)

Transportation

• National Car Rental (2.3 miles)
• U-Haul Moving & Storage at Michigan Rd (5.4 miles)

Theaters

• Flix Brewhouse (2.6 miles)

Hospitals

• Franciscan St Francis Health (2.8 miles)
• St Vincent Hospital Trauma ICU (3.1 miles)
• Trauma /Neuro ICU (3.1 miles)
• Riley Hospital For Children (4.6 miles)
• Community Heart And Vascular Surgery ICU Waiting Room (5.7 miles)