Accent Home Health Care, Inc.

Pros

• AccentCare Hospice is described as very caring and communicative with the clinical staff to ensure patients' needs are met.
• The AccentCare team is praised for taking concerns seriously and responding instantly.
• David Rosenthall, the chaplain, is described as wonderful, and his funeral service is regarded as outstanding.
• Kerry, Seasons Hospice's nurse, went above and beyond in patient care, including monitoring diet, medications, mobility, and comfort.
• Seasons Hospice aides and social workers provided regular check-ins and updates, helping keep the patient comfortable at home.
• Leslie, the LPN, is credited with teaching family members how to properly flip and change briefs.
• Seasons Hospice is described as compassionate, kind, and professional, with highly recommended overall care and outstanding leadership.
• The Petty family expresses deep gratitude for Jenni, Daryl, and Chaplin David's care and support, noting they stood by the family and helped bring their son home.

Cons

• One reviewer called the company a joke and urged others not to use it because it failed to deliver on promises.
• The company promised many things but did not fulfill them.
• A nurse did not arrive by the promised time and there was no timely communication, and the patient died waiting.
• They left the family alone all day with no help until the end of life.
• They did not notify the family prior to death, leaving the patient to die alone.
• The social workers were described as promising a lot and doing nothing for the families or patient.
• The reviewer advised seeking another provider, calling this one a last resort.
• The company was described as not keeping its word and as ugly.

Review

Across the board, the experiences shared about hospice care in this group of reviews reflect a wide spectrum, from deeply compassionate and highly responsive care to harsh disappointments when promises weren't kept. Several families describe AccentCare Hospice as a source of genuine comfort and practical support during some of life's hardest moments. They emphasize not only the tenderness of the caregivers but also the importance of clear, timely communication with the clinical team, which helped ensure that patients had what they needed when they needed it.

In the most consistently praised notes about AccentCare, specific staff members stand out for their role in easing a family's burden. The HHA Daryl, RN Susan Abbott, and admission RN Meridith are repeatedly named for their attentiveness and quick responsiveness to concerns. The chaplain, David Rosenthall, is singled out as well, with many family members recounting how he provided spiritual support and even conducted the funeral service for their loved one. Families mention that Dr. Huck adjusted medications repeatedly in a short span when the current regimen wasn't achieving the desired effect, underscoring a sense of proactive medical management. The social worker, Vickie, is noted for regular check-ins, and the chaplain's presence is described as comforting and meaningful. One review even places the funeral service provided by David above any other they had attended, highlighting the personal impact of compassionate, holistic care that extends beyond the patient's life.

Beyond those core team members, other AccentCare staff also receive heartfelt thanks. Crystal, Elizabeth, and Alice are singled out for the care they provided, with gratitude expressed for the overall atmosphere of kindness and support. Another family specifically credits Leslie, the LPN, for going beyond ordinary duties by teaching the family how to properly flip and change their dad's briefs, a practical skill that made a real difference in daily care. David is again acknowledged for his presence and his prayers, underscoring how the team's spiritual and emotional support helped families navigate a painful transition with dignity and sensitivity.

Amid the positive experiences, one family gives a deeply negative account, urging readers to consider other options. They describe a situation where a nurse did not arrive by the promised time, leaving the grandmother without timely care for most of a day, and only at the end of life did a nurse arrive. The reviewer portrays a sense of abandonment and frustration at the lack of communication, insisting that promises about care were not kept and that social workers did not follow through with what was promised. This account uses strong language to underscore the pain of watching a loved one suffer without the anticipated level of support, and it serves as a cautionary tale about the importance of reliability and consistent outreach when families are most vulnerable.

Seasons Hospice appears in multiple reviews as a standout option for compassionate, comprehensive care, with particular emphasis on how their teams maintain connection even in challenging circumstances, such as during the pandemic. A family praising Seasons notes not only the nurse Kerry, who managed diet, medications, mobility, and comfort, but also the aides who assisted with showers and kept families informed about what was needed. They describe the staff as "compassionate, kind and professional," repeatedly highlighting the human touch that helped the patient remain in his retirement home rather than be moved elsewhere. The social workers and clergy are mentioned as part of a broader, supportive network that kept the family connected to their loved one and to the care plan throughout a difficult period, reinforcing the perception that Seasons offers a comprehensive, person-centered approach.

Another family expresses heartfelt gratitude to Seasons, naming Jenni, Daryl, and other nurses along with Chaplin David for the care given to their son Jeffrey and for helping bring him home to his family before his passing. The sentiment is one of steady presence and steadfast support, with the family feeling that their loved one was not alone and that the team stood by them during an extremely challenging time. Such testimonials emphasize the importance of a cohesive team - nurses, chaplaincy, and other staff working together to support both patient and family.

Not all experiences were uniformly positive, however. One review repeats the earlier caution about promises not fulfilled, noting that the company did not notify the family prior to death and that the patient died alone after a day without adequate support. The reviewer describes a pattern of unmet promises about care detail and communication from social workers, suggesting that the level of service can vary and urging prospective families to seek other options if possible. A separate entry echoes similar concerns, stating that the organization did not do anything beyond delivering medications to the nursing home and failed to provide timely, proactive communication around death, reinforcing the message that reliability and transparent communication are critical in hospice care.

Despite these negative notes, there is continued praise for Seasons Hospice from other angles. One reviewer calls Season's Hospice a "God send," praising the head nurse for outstanding leadership and noting that the people who choose this line of work are deeply special. The same review expresses strong confidence in recommending Seasons to others. In another positive perspective, a mutual client's reviewer reports excellent offerings across therapies and notes the expediency with which care and equipment were arranged. The staff are described as very professional and caring, with the reviewer looking forward to future engagements with the company. These voices together paint a picture of a service that can be profoundly impactful when it works well, particularly when clinicians communicate clearly, coordinate effectively, and attend to both medical and emotional needs.

Taken together, the collection of reviews presents a nuanced landscape of hospice care experiences. On the positive side, families consistently highlight compassionate, responsive teams who communicate well, involve both medical and spiritual caregivers, and provide practical support that helps patients stay comfortable and cared for in familiar settings. Names like Daryl, Susan Abbott, Meridith, David Rosenthall, Kerry, and the Seasons team stand out as exemplars of the kind of holistic, person-centered care that families value deeply. On the negative side, there are clear reminders that reliability, timely communication, and fulfillment of promised services are non-negotiable expectations for families in crisis, and when those expectations aren't met, the impact on families and their sense of trust can be lasting. In the end, many families still turn to these providers for the comfort and dignity they seek during some of life's most difficult moments, hoping to find teams that consistently combine technical competence with genuine compassion.

This part of Indianapolis, Indiana offers a variety of amenities and services that cater to seniors looking for a convenient and enjoyable living experience. With several healthcare options such as US HealthWorks Occupation Health Center, Riley Pediatric Neurology, and Oak Street Health nearby, residents can easily access medical care. There are also numerous dining options including Jimmy John's, Mug'n Bun Drive In, and Dawson's On Main for those who enjoy eating out. Additionally, the area provides easy access to pharmacies like CVS and Walgreens for medication needs. Places of worship such as Speedway Christian Church and St Ann Catholic Church are available for spiritual support. Parks like White River State Park offer opportunities for outdoor recreation and relaxation. Overall, this area presents a well-rounded community with ample resources for senior living in Indianapolis.

Restaurants

• Jimmy John's (0.3 miles)
• McDonald's (1.8 miles)
• Mug'n Bun Drive In (3.3 miles)
• Big Woods Speedway (3.3 miles)
• Dawson's On Main (3.7 miles)
• McDonald's (4.2 miles)
• McDonald's (4.4 miles)

Physicians

• US HealthWorks Occupation Health Center (0.3 miles)
• Dr Thomas (4.5 miles)
• Riley Pediatric Neurology - IU Health Simon Cancer Center (4.9 miles)
• Oak Street Health (5.6 miles)
• Mims Lisa A MD (5.7 miles)
• American Health Network (5.8 miles)
• Shalom Health Care Center (6 miles)

Pharmacies

• CVS Pharmacy (1.5 miles)
• Walgreens (3.7 miles)
• Sunnylife Pharma (4.5 miles)
• Walgreens (4.5 miles)
• CVS Pharmacy (4.6 miles)
• Dista Products Company (5.4 miles)
• CVS Pharmacy (5.5 miles)

Transportation

• Concourse A (2.6 miles)
• Concourse B (2.7 miles)
• Delta Sky Club (2.7 miles)
• TSA Screening (2.7 miles)
• Indianapolis International Airport (IND) (2.7 miles)
• Delta Air Lines Ticket Counter (2.7 miles)

Hospitals

• Assurance Of Indianapolis (3.3 miles)
• Richard L. Roudebush Va Medical Center (4.7 miles)
• Sidney & Lois Eskenazi Hospital (4.8 miles)
• Newborn Follow-Up Program, Riley Hospital for Children at IU Health (4.9 miles)
• Simon Family Tower (4.9 miles)
• Indiana University Hospital (5 miles)
• Eskenazi Hospital (5.3 miles)

Places of Worship

• Speedway Christian Church (3.7 miles)
• Valley Mills Christian (3.8 miles)
• St Ann Catholic Church (4.4 miles)
• Al-Fajr Masjid (5.8 miles)

Cafes

• Starbucks (4.6 miles)
• Starbucks (4.8 miles)
• Starbucks (5.5 miles)
• Starbucks (5.7 miles)
• Panera Bread (5.7 miles)

Parks

• White River State Park (4.8 miles)
• Meadowood Park (5 miles)
• Military Park (5.1 miles)
• Meridian Woods Park & Neighborhood (6.2 miles)
• Watkins Park (6.4 miles)

Theaters

• Regal Shiloh Crossing (5.2 miles)
• AMC Perry Crossing 18 (6 miles)
• Living Room Theaters (6.6 miles)