Chalet Rehabilitation and Healthcare Center in Indianapolis, IN

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Chalet Rehabilitation and Healthcare Center in Indianapolis, IN

Information last verified:

4851 Tincher Road, Indianapolis, IN 46221

For more information about senior living options: (844) 490-3973

4.4 from 113 reviews
5 stars
88
4 stars
8
3 stars
1
2 stars
2
1 stars
14

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Overall Review of Chalet Rehabilitation and Healthcare Center

Pros

  • pro The staff are welcoming, kind, and polite, and they smile at visitors.
  • pro The facility is extremely clean and odor-free.
  • pro The residents appear happy and often smile.
  • pro Maria at the front desk is extremely helpful and guides guests to the right contacts.
  • pro The staff provide informative and productive meetings with clear guidance for improvements.
  • pro The check-in and check-out kiosks are very helpful for visitors.
  • pro Chalet clearly prioritizes quality of life for each resident.
  • pro The environment feels like a warm, homey place with a strong sense of community.
  • pro The staff are caring, proactive, and work hard to meet residents' needs.
  • pro The therapy, activities, and dining experience are well-regarded and enjoyable.

Cons

  • pro They are understaffed and basic tasks are ignored, with no one held responsible.
  • pro Staff rarely answer call lights or provide timely pain medication.
  • pro The facility is dirty and not well kept, with reports of termites and filthy conditions.
  • pro Residents were left in bed for days without assistance and not showered.
  • pro Therapy and overall medical care were inconsistent or insufficient.
  • pro Nurses were described as having attitudes and unprofessional behavior.
  • pro Front desk staff were seen on their cell phones and did not greet or assist visitors.
  • pro Payments were attempted to be withdrawn from a resident’s account after the resident’s death.
  • pro There were significant delays and miscommunication regarding medications and transfers.

Review

Chalet Rehabilitation and Healthcare Center is best suited for families seeking a warm, community-minded rehabilitation and long-term care option in Indianapolis where engagement and a hands-on, person-centered vibe are prioritized. This facility tends to shine for residents who respond well to an active activities calendar, meaningful social interaction, and hands-on therapy that emphasizes daily progress. The setting feels like a small-town care community, with staff that many families describe as genuinely caring and approachable. It works particularly well for those who value emotional and social support alongside rehabilitation, and for families willing to participate in the ongoing caregiving conversation. For those who require iron-clad consistency in nursing oversight or pristine, flawless upkeep every single day, Chalet may present enough variability to warrant alternatives.

Those who should seriously consider alternatives are families with acute concerns about timely medication administration, rapid call-light response, or infection-control standards that feel consistently reliable. Several reviews flag gaps tied to understaffing, delayed or incomplete care, and communication breakdowns that can leave a family feeling out of the loop. Some residents experienced lapses such as missed showers, limited attention to hygiene, or insufficient documentation around patient needs, issues that escalate quickly for individuals with high medical complexity. For families that prioritize a hospital-level standard of daily operations, where every med pass, every transfer, and every piece of equipment receives relentless oversight, other facilities with stronger nurse-to-patient ratios and more predictable workflows may be a safer match. Location, long-term stability of leadership, and a track record of incident-free days matter here.

The strongest positives center on the environment and therapy-oriented strengths. The building is consistently described as clean and welcoming, with staff who are attentive and friendly. The social director and frontline caregivers are frequently highlighted for their warmth, patience, and willingness to engage residents in purposeful activities, chapel support, and social events. Rehab programs at Chalet receive strong praise from families when progress is measurable and staff are seen guiding patients through occupational, physical, and speech therapies with careful attention to individual goals. Families report that therapists and aides work hard to tailor plans, and that weekend management presence helps address questions promptly. The dining experience and overall resident mood in many surveys reflect a culture that treats recovery and daily living as a coordinated team effort.

Those same reviews, however, pull in a spectrum of negatives that cannot be ignored. Understaffing is repeatedly cited as a root cause for slower responses to call lights, delayed pain medications, and occasional gaps in daily care. Some residents are described as not receiving timely showers or assistance, and there are reports of communication delays that complicate family oversight and discharge planning. Maintenance and housekeeping concerns surface in a small portion of accounts, everything from room cleanliness to pests in rare cases, along with occasional equipment or climate-control hiccups. A handful of families recount difficult interactions with staff or managers, and there are troubling anecdotes regarding billing or administrative missteps. This mix of experiences means the facility can deliver excellent rehab and warmth, but it also carries a risk that the care experience will feel uneven depending on shift, time of day, or specific staff assigned.

The key question becomes how the positives balance the drawbacks in a real, day-to-day decision. When therapy outcomes are strong and social engagement is robust, Chalet can significantly improve quality of life and functional recovery, especially for residents who thrive on routine, supervision, and visible staff involvement. The “home town” atmosphere, coupled with proactive therapists and supportive aides, translates into meaningful progress and a sense of belonging that families value highly. That same environment is less forgiving of systemic gaps, so the best-fit residents are those whose families are prepared to advocate, observe, and partner with the care team to close any gaps quickly. In other words, the facility’s strength in rehab and community culture can offset many concerns if vigilance and early communication are part of the care plan.

Bottom line: Chalet Rehabilitation and Healthcare Center stands out for its hopeful, people-first approach, strong rehabilitation emphasis, and a genuine sense of community that many families find comforting and effective. It is a compelling option for residents who prioritize social connectedness, regular therapy, and a welcoming atmosphere, with staff who frequently go above and beyond to support both residents and their families. Yet the decision should not overlook the potential for variability in daily operations, particularly around staffing, timely medication delivery, and consistent cleanliness, and the possibility that some families will need to push for rapid issue resolution. Prospective families should plan multiple visits at different times, request direct answers about nurse staffing levels and med-pass protocols, and speak with current residents and families about their lived experience. If those checks align with a preference for an active, caring rehab community and the family is ready to stay engaged, Chalet offers a strong path toward meaningful recovery and a comfortable, home-like living environment. If those operational risks feel unacceptable, explore nearby options with a steadier daily rhythm and higher assurance of consistent, 24/7 nursing oversight.

Features

Housing

  • 88 resident community capacity 88 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Indianapolis International (3 miles away) Indianapolis International (3 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Chalet Rehabilitation and Healthcare Center in Indianapolis, IN is a premier assisted living community that provides top-notch care services and an array of amenities to enhance the quality of life for its residents. With a focus on comfort and convenience, Chalet offers a variety of features to ensure that each resident feels at home.

The community boasts a beauty salon where residents can enjoy professional haircare and grooming services. Additionally, every room is equipped with cable or satellite TV for entertainment purposes. The availability of community-operated transportation allows residents to easily run errands or explore the local area.

For those who enjoy technology, there is a computer center available for use. The dining room offers restaurant-style meals prepared by skilled chefs, catering to special dietary restrictions as needed. Housekeeping services ensure that the living spaces are clean and tidy.

Chalet also offers various recreational facilities such as a fitness room for exercise enthusiasts, a gaming room for leisure activities, and even a small library for book lovers. Residents can relax in the beautiful outdoor spaces or participate in activities and planned day trips organized by the staff.

Additional amenities include private bathrooms for each resident's privacy, move-in coordination assistance to make transitions smoother, telephone access, Wi-Fi/high-speed internet connectivity, and a wellness center that promotes overall health and well-being.

The dedicated staff members provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, transfers, medication management, and meal preparation. They also work closely with residents who require diabetes diets or have special dietary restrictions.

Concierge services are available to cater to residents' needs while fitness programs encourage physical activity. Scheduled daily activities keep residents engaged socially while resident-run activities empower them to take charge of their own enjoyment in the community. Nearby parks offer opportunities for outdoor recreation.

With easy access to nearby pharmacies, physicians' offices, restaurants, transportation options, and places of worship – Chalet Rehabilitation and Healthcare Center ensures that its residents have access to essential services and can continue to engage with the larger community.

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Nearby Places of Interest

This part of Indianapolis, Indiana, offers a variety of amenities and services that cater to senior living needs. With several pharmacies, hospitals, physicians' offices, and transportation options nearby, residents have easy access to healthcare and medical facilities. Places of worship in the area provide spiritual support and community connections. The abundance of restaurants, cafes, and theaters offer opportunities for dining out and entertainment. Parks provide green spaces for relaxation and outdoor activities. Overall, this neighborhood provides a convenient and vibrant setting for seniors looking to live in Indianapolis.

Pharmacies

  • CVS Pharmacy (1.3 miles)
  • Sunnylife Pharma (3.4 miles)
  • CVS Pharmacy (4.2 miles)
  • Walgreens (5.4 miles)
  • CVS Pharmacy (5.4 miles)
  • Walmart Pharmacy (5.5 miles)
  • CVS Pharmacy (5.5 miles)

Places of Worship

  • Valley Mills Christian (1.9 miles)
  • St Ann Catholic Church (1.9 miles)
  • New Hope Church (5.8 miles)
  • Speedway Christian Church (6.3 miles)
  • Suburban Baptist Church (6.9 miles)

Restaurants

  • Jimmy John's (2.4 miles)
  • McDonald's (3.3 miles)
  • McDonald's (4.1 miles)
  • Sonic Drive-In (5.3 miles)
  • McDonald's (5.4 miles)
  • Taco Bell (5.4 miles)
  • Applebee's (5.6 miles)

Physicians

  • Dr Thomas (2.6 miles)
  • US HealthWorks Occupation Health Center (2.9 miles)
  • Oak Street Health (5.2 miles)
  • Indiana Kidney Specialists (5.3 miles)
  • Windrose Health Network (5.3 miles)
  • Heartland Internal Medicine (5.9 miles)
  • IU Health Meridian South Surgery Center - Methodist Medical Plaza South (6.2 miles)

Transportation

  • Concourse A (2.8 miles)
  • Delta Sky Club (2.9 miles)
  • TSA Screening (2.9 miles)
  • Delta Air Lines Ticket Counter (2.9 miles)
  • Indianapolis International Airport (IND) (3 miles)
  • Concourse B (3 miles)

Parks

  • Meridian Woods Park & Neighborhood (4.6 miles)
  • White River State Park (6.5 miles)
  • Military Park (6.8 miles)

Cafes

  • Starbucks (5.7 miles)
  • Panera Bread (5.8 miles)
  • Starbucks (6.4 miles)
  • Starbucks (7.2 miles)

Hospitals

  • Assurance Of Indianapolis (5.9 miles)
  • Methodist Hospital of Indiana (6.4 miles)
  • Richard L. Roudebush Va Medical Center (6.7 miles)
  • Sidney & Lois Eskenazi Hospital (6.8 miles)
  • Newborn Follow-Up Program, Riley Hospital for Children at IU Health (6.8 miles)
  • Simon Family Tower (6.9 miles)
  • Indiana University Hospital (6.9 miles)

Theaters

  • AMC Perry Crossing 18 (6 miles)
  • Regal Shiloh Crossing (7 miles)

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