Crestwood Village West in Indianapolis, IN

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Crestwood Village West

Crestwood Village West in Indianapolis, IN

Information last verified:

230 Welcome Way Blvd., Indianapolis, IN 46214

For more information about senior living options: (844) 490-3973

4.3 from 122 reviews
5 stars
92
4 stars
10
3 stars
2
2 stars
3
1 stars
15

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2026

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Crestwood Village West Costs & Pricing

Crestwood Village West offers an attractive pricing structure for its residents, significantly lower than both Marion County and the broader Indiana state averages. For instance, the cost of a studio apartment at Crestwood Village West is just $574 per month, starkly contrasted with the county's average of $2,869 and the state's average of $3,258. This trend continues with one-bedroom units priced at $689 compared to Marion County's $2,917 and Indiana's $3,300 averages. Even for two-bedroom apartments, Crestwood maintains its competitive edge at $889 versus Marion County's $2,997 and Indiana's $3,208. These figures highlight Crestwood Village West as an appealing option for individuals seeking quality living arrangements without straining their finances.

Floor plansCrestwood Village WestMarion CountyIndiana
Studio$574$2,869$3,258
1 Bedroom$689$2,917$3,300
2 Bedrooms$889$2,997$3,208

Overall Review of Crestwood Village West

Pros

  • pro Gabbie consistently goes above and beyond, helping residents find solutions by directing them to the right resources.
  • pro The Pinnacle West staff are compassionate, professional, and provide reassurance, clarity, and kindness in every interaction.
  • pro Misty Gossage and her team are dedicated leaders who genuinely put residents first and go above and beyond for them.
  • pro Gabby Wooten is professional, kind, and always willing to help, making residents feel well cared for.
  • pro The maintenance team, including Daron and his crew, is responsive and skilled, promptly addressing issues.
  • pro Amny, Courtney, and Gina are compassionate, attentive, and thorough in resolving residents' concerns.
  • pro The community is well maintained and continually improving, with renovations and amenities such as new flooring, updated kitchens, a dining room, pickleball court, walking trails, and a recreation center.
  • pro Residents feel safe and well cared for, supported by on-site security, courtesy officers, and proactive staff communication.

Cons

  • pro The complex is described as horrible, plagued by bed bugs, roaches, and uncaring staff.
  • pro The management is described as horrible and unresponsive; do not move here.
  • pro Maintenance is rarely completed due to insufficient staff, leaving issues unresolved for months.
  • pro Rent increases are steep, with large hikes and monthly costs that feel unfair.
  • pro The laundry facilities are filthy and mismanaged, with accusations of dishonesty toward the owners.
  • pro The property is infested with pests (bed bugs and roaches) and the issues are not adequately addressed.
  • pro There are ongoing safety and infrastructure problems, such as a broken exterior door for years and aging HVAC systems.

Review

Crestwood Village West is best suited for active, budget-conscious seniors who want independent living with a genuine social fabric, strong on-site staff, and a robust slate of amenities. The community rewards residents who value frequent programming, convenient transportation, and a sense of family within a thoughtfully maintained campus. It serves those who are ready to downsize into a livable, all-in-one package where utilities, some activities, and access to recreation spaces come together under one, predictable monthly cost. This is not a place for someone seeking high-acuity care or a pristine, pest-free fantasy, those needs point to alternatives with a different care model or a more uniform maintenance history. For families weighing options, Crestwood West shines when independence, social engagement, and affordability are the top priorities.

The strongest, most repeatable positives center on staff excellence and the visible commitment to resident well‑being. From maintenance to management, staff members are described as responsive, compassionate, and deeply dedicated to solving problems and connecting residents to resources. The leadership team, including Misty, Gina, Courtney, and Nedra, consistently earns praise for going beyond formal duties to ensure comfort and security. Residents frequently cite the sense of safety and belonging that emerges from a well-supported community where activities, card clubs, walking groups, Red Hat societies, and fitness offerings, promote connection and purpose. The renovations, new flooring, updated appliances, and planned enhancements (pickleball courts, a new recreation center, dog park) reinforce the impression of a property investing in the future while preserving the warmth of family-like living.

Yet the mindful observer cannot ignore a conflicting strand in the experience: documented maintenance and pest-related challenges that color some residents’ impressions. A subset of reviews points to older, larger-property dynamics, delays in responding to work orders, occasional water pressure issues, and persistent pest concerns including bed bugs and mice in certain buildings. These issues do not appear to define the community, but they do create real friction for residents who value prompt upkeep and a consistently clean living environment. Other complaints reference rent increases after ownership transitions and, in some cases, tensions around lease terms or communication style from management. Taken together, the cons are serious enough to temper enthusiasm for Crestwood West if those particular risks matter most.

What matters most is how the pros stack up against these cons, and here the balance tilts toward a practical, life‑enhancing value when the property is in a period of positive change. The renovations and upgrades are not cosmetic afterthoughts; they touch common areas, hallways, and individual units, lifting the daily living experience. The added security emphasis, cameras throughout, on-site courtesy officers, addresses safety concerns that matter to families and residents alike. The all-in-one price model, with utilities included in some units, reduces budgeting uncertainty and simplifies monthly planning for a population that tends to live on fixed incomes. Most importantly, the staff’s track record of follow-through on resident concerns translates into tangible improvements, turning initial worries into confidence that the community can be relied upon for stability and support.

For families deciding whether Crestwood West fits their specific needs, the verdict hinges on care expectations and tolerance for growing pains during organizational transitions. If independence, social vitality, engaged neighbors, and affordable living are primary, Crestwood West is compelling, especially for those who want access to shuttle service, a calendar full of activities, and a property that is actively investing in upgrades. However, if a resident requires consistent pest control without recurrence, a flawless maintenance history across all buildings, or a lease structure with unwavering predictability, it is prudent to compare with alternatives that emphasize stringent daily operations and a longer-standing ownership framework. In short, this community is a strong candidate for active older adults who prize community, not a guaranteed solution for those who demand a uniformly pristine, issue-free environment.

The next step is to experience Crestwood West firsthand with a discerning eye. Schedule a thorough tour and ask pointed questions about the timing and pace of ongoing renovations, the status of pest control measures, and how maintenance requests are tracked and prioritized on a large campus. Confirm current lease terms, what utilities are included, and whether the unit you’re considering has in-unit laundry hookups or access to clean, reliable laundry facilities nearby. Speak with long-time residents about their experiences with responsiveness during urgent issues and the consistency of the shuttle routes and activity programming. If possible, request a meeting with Misty or Courtney to gauge whether the management style aligns with expectations for ongoing satisfaction and security. For those who can embrace a vibrant community with proactive staff, and tolerate the realities of a property still refining its performance, Crestwood Village West offers a practical, welcoming home that often proves to be a dependable fit.

Features

Types of Care

  • Active Adult Communities (55+) Active Adult Communities (55+)Active Adult Communities provide seniors with opportunities for socialization, activities, and wellness programs tailored to their needs. These communities offer a sense of belonging and security while promoting an active and independent lifestyle for those aged 55 and older.
  • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.

Pets

  • Cats allowed Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
  • Dogs allowed Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.

Transportation

  • Indianapolis International (4 miles away) Indianapolis International (4 miles away)

Care Services

  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.

Dining

  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.

Description

Crestwood Village West in Indianapolis, IN is an independent living community that offers residents a comfortable and fulfilling lifestyle. Our community provides all the amenities and services needed to ensure a high quality of life for our residents.

For those seeking spiritual guidance, we offer devotional services off-site, providing an opportunity for residents to connect with their faith. Our indoor common areas provide a welcoming space for socializing and engaging in activities with fellow residents.

We understand that sometimes individuals may require short-term stays or respite care, and we are happy to accommodate these needs. Our trained staff is experienced in providing diabetic care for those who require it, ensuring the well-being of our residents.

Keeping our residents active and engaged is important to us, which is why we offer a variety of devotional activities offsite. These activities cater to different interests and provide opportunities for personal growth and socialization.

In addition to our range of care services and activities, Crestwood Village West benefits from its convenient location. With three cafes nearby, residents can enjoy a cup of coffee or a meal with friends without venturing too far from home. There are also numerous parks, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals nearby, making it easy for our residents to access necessary services and entertainment within close proximity.

At Crestwood Village West, we strive to create an enriching and supportive environment where our residents can live life to the fullest.

Nearby Places of Interest

This part of Indianapolis, Indiana offers a convenient location with a variety of amenities nearby. There are several pharmacies, hospitals, and physicians within a short distance, providing easy access to healthcare services. In terms of dining options, there are a range of restaurants and cafes to choose from, catering to different tastes and preferences. Additionally, there are places of worship for spiritual needs and parks for recreational activities and enjoying the outdoors. Transportation options are also readily available with an airport nearby for travel needs. Overall, this area provides a good balance of essential services and leisure activities for seniors looking to settle down in a convenient location.

Pharmacies

  • Walgreens (0.7 miles)
  • Walgreens (1.8 miles)
  • CVS Pharmacy (2.4 miles)
  • CVS Pharmacy (3 miles)
  • Walgreens (4.7 miles)
  • CVS Pharmacy (4.7 miles)
  • CVS Pharmacy (4.9 miles)

Restaurants

  • Rookies Sports Pub (1.1 miles)
  • Chick-Fil-A (2.1 miles)
  • Portillo's Hot Dogs (2.4 miles)
  • Mug'n Bun Drive In (2.4 miles)
  • Olive Garden (2.6 miles)
  • Red Lobster (2.7 miles)
  • Big Woods Speedway (2.8 miles)

Hospitals

  • Assurance Of Indianapolis (1.2 miles)
  • IU Health West Hospital Emergency Medicine (2.6 miles)
  • Rehabilitation Hospital of Indiana (4.2 miles)
  • Advanced Wound Center at Community Westview Hospital (5.1 miles)
  • Richard L. Roudebush Va Medical Center (5.7 miles)
  • Sidney & Lois Eskenazi Hospital (5.8 miles)
  • Newborn Follow-Up Program, Riley Hospital for Children at IU Health (6 miles)

Cafes

  • Starbucks (2 miles)
  • Starbucks (2.4 miles)
  • Starbucks (3.1 miles)
  • Panera Bread (5.1 miles)
  • Starbucks (6.6 miles)
  • Cabin Coffee (7.2 miles)

Theaters

  • Regal Shiloh Crossing (2.4 miles)
  • AMC Perry Crossing 18 (5.4 miles)

Physicians

  • Mims Lisa A MD (2.6 miles)
  • American Health Network (2.7 miles)
  • US HealthWorks Occupation Health Center (3.1 miles)
  • Iu Medical Group (4 miles)
  • Avon Family Health (4 miles)
  • Shalom Health Care Center (4.7 miles)
  • Precious Peek 4D Ultrasound (4.7 miles)

Places of Worship

  • Speedway Christian Church (2.7 miles)
  • Al-Fajr Masjid (5.4 miles)
  • Valley Mills Christian (6 miles)
  • Church of Christ at Plainfield (6.3 miles)
  • St Ann Catholic Church (6.9 miles)

Parks

  • Meadowood Park (2.9 miles)
  • White River State Park (6.4 miles)
  • Eagle Creek Park (6.5 miles)
  • Military Park (6.6 miles)
  • Watkins Park (6.9 miles)

Transportation

  • Concourse B (3.7 miles)
  • Indianapolis International Airport (IND) (3.8 miles)
  • TSA Screening (3.8 miles)
  • Concourse A (3.8 miles)
  • Delta Sky Club (3.8 miles)
  • Delta Air Lines Ticket Counter (3.8 miles)

Frequently Asked Questions

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