Crestwood Village West in Indianapolis, IN

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Crestwood Village West

Crestwood Village West in Indianapolis, IN

230 Welcome Way Blvd., Indianapolis, IN 46214

For more information about senior living options: (844) 490-3973

4.3 from 112 reviews
5 stars
83
4 stars
10
3 stars
2
2 stars
2
1 stars
15

Active Adult Communities (55+) Independent Living

Crestwood Village West Costs & Pricing

Crestwood Village West offers an attractive pricing structure for its residents, significantly lower than both Marion County and the broader Indiana state averages. For instance, the cost of a studio apartment at Crestwood Village West is just $574 per month, starkly contrasted with the county's average of $2,869 and the state's average of $3,258. This trend continues with one-bedroom units priced at $689 compared to Marion County's $2,917 and Indiana's $3,300 averages. Even for two-bedroom apartments, Crestwood maintains its competitive edge at $889 versus Marion County's $2,997 and Indiana's $3,208. These figures highlight Crestwood Village West as an appealing option for individuals seeking quality living arrangements without straining their finances.

Floor plansCrestwood Village WestMarion CountyIndiana
Studio$574$2,869$3,258
1 Bedroom$689$2,917$3,300
2 Bedrooms$889$2,997$3,208

Overall Review of Crestwood Village West

Pros

  • pro Pinnacle West is described as a fabulous place to live.
  • pro The staff are nice, friendly, and helpful.
  • pro Amny is kind and always willing to help.
  • pro Gabby is totally awesome, diligent, and on time.
  • pro The complex is peaceful and quiet.
  • pro Gina is a great leasing officer and the process goes quickly.
  • pro The campus grounds are clean, well lit, and easy to navigate.
  • pro The renovations and upgrades look great, with modern appliances and fixtures.
  • pro The staff are caring, responsive, and go above and beyond for residents.
  • pro Crestwood West is a five-star community with welcoming staff and plenty of activities.

Cons

  • pro The reviewer states that the property threatened eviction for back rent and that management did not seem to care.
  • pro A tenant reports ongoing problems with hot water, pipes, heating, and mice.
  • pro One reviewer warns not to move in, citing a rent hike, nonworking air conditioning, rodents, stained carpets, and a failing elevator.
  • pro Bed bugs infestations were claimed, with criticism that the management is horrible and uncaring.
  • pro A door in building 7 was reported broken for two years, raising safety concerns.
  • pro A commenter describes the business office manager as the worst and the overall management as terrible.
  • pro A health issue was attributed to stress from ongoing problems, with no compensation offered.

Review

Crestwood Village West is best suited for active, social seniors who want an affordable, amenity-rich campus that emphasizes community life, convenient transportation, and ongoing renovations. The property clearly serves residents who crave structured activities, regular outings, and a built?in network of neighbors - people who value two fitness centers, a pool, and a robust calendar of clubs and events. Those who prefer independent living with predictable, bundled pricing and access to shuttle service will find this community particularly compelling. Prospective residents in this segment should expect a lively environment where living well is as much about people and programming as it is about square footage.

Those who may want to consider alternatives are generally those for whom pest control reliability, consistent management, and unambiguous billing are nonnegotiables. Several reviewers recount persistent pest concerns, aging infrastructure, or inconsistent responses from staff or managers, and a few describe significant leadership turnover that affected operations. For families prioritizing a strictly modern, pristine building with uniform service standards across all buildings, Crestwood West's mixed history of upkeep and occasional maintenance gaps may feel uncertain. Also, anyone seeking guaranteed in-house healthcare or a fully integrated assisted?living model should look elsewhere, since the focus here remains independent living with periodic updates rather than on-site medical care.

The strongest positives come from the staff's dedication and the recent upmarket repositioning of the property. Reviews consistently praise individual team members - Amny, Gabby, Gina, Nedra, and Courtney - whose responsiveness, courtesy, and problem-solving are repeatedly highlighted as a core strength. Renovations are cited frequently as transformative: modernized apartments, new flooring, upgraded fixtures, and an overall brighter, more inviting atmosphere. The campus adds measurable value through shuttle service, abundant activities, a fitness culture, and on-site maintenance teams that address issues promptly. The security posture has also improved under new ownership, with visible upgrades and on-site courtesy staff that contribute to a sense of safety and belonging.

Yet the main drawbacks are nontrivial. Pest issues - bed bugs and mice in some buildings - recurring maintenance challenges, and complaints about aging systems temper the otherwise upbeat picture. Several guests note elevator problems, aging HVAC units, and inconsistent upkeep that can detract from daily comfort. Rent and fee shocks surface in some reviews, with claims of rate increases and bookkeeping inconsistencies that create confusion around what is included in the monthly total. In addition, a few residents voice concerns about specific managers or team dynamics, suggesting that experiences can vary by building and by staff assignment. Taken together, these cons do not erase Crestwood West's strengths, but they do justify a careful, building-specific due diligence.

When the pros offset the cons, Crestwood Village West remains a compelling choice for its target audience. The combination of strong resident-facing staff, continuous improvements, and a broad menu of activities translates into meaningful quality-of-life gains: social connection, accessible transportation, and a sense of security in a well-maintained environment. The renovations and the planned additions to recreational spaces signal ongoing commitments that can reduce long-term disruption and increase resident satisfaction. For families evaluating options, this is a property where the positives - community, affordability, and responsive service - can outweigh the drawbacks, provided a prospective resident is comfortable with the occasional trade-off in pest control history and the variability that accompanies a property under active improvement.

Practical guidance for a decision-maker: schedule a tour focused on the specific building of interest, and inspect the unit for washers/dryers and current condition of HVAC and plumbing. Ask for recent pest-control history in the unit and building, and verify which amenities are currently available versus under renovation. Obtain a clear, itemized understanding of what the monthly rent covers and how any escalations are calculated. Inquire about maintenance response times for urgent issues and the current staffing levels in the maintenance and management teams. If a resident thrives on a vibrant, active community and is willing to tolerate occasional construction and occasional pest concerns, Crestwood Village West offers a favorable balance of life quality and cost. If the priority is unmatched consistency, absolute defect-free environments, or on-site healthcare integration, alternatives should be explored with equal vigor.

Features

Types of Care

  • Active Adult Communities (55+) Active Adult Communities (55+)Active Adult Communities provide seniors with opportunities for socialization, activities, and wellness programs tailored to their needs. These communities offer a sense of belonging and security while promoting an active and independent lifestyle for those aged 55 and older.
  • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.

Pets

  • Cats allowed Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
  • Dogs allowed Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.

Transportation

  • Indianapolis International (4 miles away) Indianapolis International (4 miles away)

Care Services

  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.

Dining

  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.

Description

Crestwood Village West in Indianapolis, IN is an independent living community that offers residents a comfortable and fulfilling lifestyle. Our community provides all the amenities and services needed to ensure a high quality of life for our residents.

For those seeking spiritual guidance, we offer devotional services off-site, providing an opportunity for residents to connect with their faith. Our indoor common areas provide a welcoming space for socializing and engaging in activities with fellow residents.

We understand that sometimes individuals may require short-term stays or respite care, and we are happy to accommodate these needs. Our trained staff is experienced in providing diabetic care for those who require it, ensuring the well-being of our residents.

Keeping our residents active and engaged is important to us, which is why we offer a variety of devotional activities offsite. These activities cater to different interests and provide opportunities for personal growth and socialization.

In addition to our range of care services and activities, Crestwood Village West benefits from its convenient location. With three cafes nearby, residents can enjoy a cup of coffee or a meal with friends without venturing too far from home. There are also numerous parks, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals nearby, making it easy for our residents to access necessary services and entertainment within close proximity.

At Crestwood Village West, we strive to create an enriching and supportive environment where our residents can live life to the fullest.

Nearby Places of Interest

This part of Indianapolis, Indiana offers a convenient location with a variety of amenities nearby. There are several pharmacies, hospitals, and physicians within a short distance, providing easy access to healthcare services. In terms of dining options, there are a range of restaurants and cafes to choose from, catering to different tastes and preferences. Additionally, there are places of worship for spiritual needs and parks for recreational activities and enjoying the outdoors. Transportation options are also readily available with an airport nearby for travel needs. Overall, this area provides a good balance of essential services and leisure activities for seniors looking to settle down in a convenient location.

Pharmacies

  • Walgreens (0.7 miles)
  • Walgreens (1.8 miles)
  • CVS Pharmacy (2.4 miles)
  • CVS Pharmacy (3 miles)
  • Walgreens (4.7 miles)
  • CVS Pharmacy (4.7 miles)
  • CVS Pharmacy (4.9 miles)

Restaurants

  • Rookies Sports Pub (1.1 miles)
  • Chick-Fil-A (2.1 miles)
  • Portillo's Hot Dogs (2.4 miles)
  • Mug'n Bun Drive In (2.4 miles)
  • Olive Garden (2.6 miles)
  • Red Lobster (2.7 miles)
  • Big Woods Speedway (2.8 miles)

Hospitals

  • Assurance Of Indianapolis (1.2 miles)
  • IU Health West Hospital Emergency Medicine (2.6 miles)
  • Rehabilitation Hospital of Indiana (4.2 miles)
  • Advanced Wound Center at Community Westview Hospital (5.1 miles)
  • Richard L. Roudebush Va Medical Center (5.7 miles)
  • Sidney & Lois Eskenazi Hospital (5.8 miles)
  • Newborn Follow-Up Program, Riley Hospital for Children at IU Health (6 miles)

Cafes

  • Starbucks (2 miles)
  • Starbucks (2.4 miles)
  • Starbucks (3.1 miles)
  • Panera Bread (5.1 miles)
  • Starbucks (6.6 miles)
  • Cabin Coffee (7.2 miles)

Theaters

  • Regal Shiloh Crossing (2.4 miles)
  • AMC Perry Crossing 18 (5.4 miles)

Physicians

  • Mims Lisa A MD (2.6 miles)
  • American Health Network (2.7 miles)
  • US HealthWorks Occupation Health Center (3.1 miles)
  • Iu Medical Group (4 miles)
  • Avon Family Health (4 miles)
  • Shalom Health Care Center (4.7 miles)
  • Precious Peek 4D Ultrasound (4.7 miles)

Places of Worship

  • Speedway Christian Church (2.7 miles)
  • Al-Fajr Masjid (5.4 miles)
  • Valley Mills Christian (6 miles)
  • Church of Christ at Plainfield (6.3 miles)
  • St Ann Catholic Church (6.9 miles)

Parks

  • Meadowood Park (2.9 miles)
  • White River State Park (6.4 miles)
  • Eagle Creek Park (6.5 miles)
  • Military Park (6.6 miles)
  • Watkins Park (6.9 miles)

Transportation

  • Concourse B (3.7 miles)
  • Indianapolis International Airport (IND) (3.8 miles)
  • TSA Screening (3.8 miles)
  • Concourse A (3.8 miles)
  • Delta Sky Club (3.8 miles)
  • Delta Air Lines Ticket Counter (3.8 miles)

Frequently Asked Questions

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