Villas of Guerin Woods

Pros

• The staff are amazing and very responsive to families' needs.
• The nurses and staff keep families updated about their loved ones.
• The Villa staff are sweet, caring, and kind to residents.
• Villa 5 has outstanding staff, with Angel and Angela delivering excellent care.
• The staff consistently go above and beyond for the elderly, with good home cooking and attentive service.
• Guerin Woods provides a home-like atmosphere where residents feel content and well cared for.
• Residents have their own rooms with personal items, and staff treat them with respect.
• The environment at Guerin Woods is described as loving, dedicated, and family-oriented.
• The care team is involved in care planning and maintains a strong family-partner approach.
• Guerin Woods is highly recommended for elderly care due to the passion and dedication of the staff.

Cons

• The business and administrative staff are unresponsive to phone calls.
• There is a lot of staff turnover and housekeeping is poor.
• The new maintenance guy there, Eric, is a creep.
• The facility won't even let employees leave to go to the emergency room.
• The place is understaffed and overworked.
• There are hateful employees.
• The campus is understaffed and not run well.
• The facility is poorly run, understaffed, with no plan for the elders.
• The facility is understaffed and wouldn't move another loved one there.
• Activities are a joke.
• One reviewer states that the facility should not be recommended.
• The place wouldn't let them take care of the reviewer's pet.

Review

The reviews paint a portrait of The Villas of Guerin Woods that is both radiant and rough-edged, depending on who is speaking and which villa or ward is involved. Across many comments, families describe a place that feels like a true home for their loved ones: a small, intimate campus where elders are cared for with warmth, respect, and a real sense of community. Several families highlight the energy and dedication of the villa staff, noting that the caregivers and nurses can be extraordinarily attentive, patient, and personally involved in daily routines, meals, and conversations. The atmosphere in particular often rises above the walls themselves - people talk about feeling welcomed, respected, and connected to the people who care for their family members.

Many reviewers singled out specific staff members for praise, underscoring the emotional and practical labor that goes into daily care. In one villa, Angel and Angela were described as outstanding in the care of a mother, with case workers and admissions staff also receiving kudos for their responsiveness and helpfulness. Another reader described the entire villa team as wonderful, going above and beyond, with the maintenance crew and housekeeping also receiving compliments for the way they relate to and support the residents. The sentiment is that, when the team is aligned and engaged, residents are treated with the kind of attention that makes a difficult transition feel more like a homecoming.

Yet the picture is not uniformly rosy. A recurring thread across several reviews is frustration with administration and the business side of the campus. Some families report that the administrative staff are slow to return calls or fail to communicate in a timely way, creating anxiety for families who want to stay closely informed about medical updates, care plans, and daily routines. There are also pointed comments about the disconnect between the nurturing, front-line staff and the higher-level administration, with one writer noting a stark contrast between the care on the ground and the responsiveness of management. In a few posts, families described more troubling experiences - blocking access to social media or pushing back against families' voices - in ways that left them worried about transparency and trust.

Staffing levels and turnover appear as another major concern in several reviews. Multiple accounts describe the campus as understaffed and overworked, with housekeeping sometimes described as poor and activities labeled as inadequate or non-existent. These concerns are not purely logistical; they touch the quality of daily life for residents - whether there are meaningful activities, varied routines, and supports to help elders stay engaged and maintain independence. The sense of being short-handed also extends to maintenance, with at least one post calling out a specific staff member in a negative light. Taken together, these critiques suggest that while the care team can be compassionate and attentive, sustainability and consistency across shifts remain a challenge in some parts of the campus.

Food and daily routines emerge as a particular point of contention in several stories. One reviewer complains that a menu planner needs to rethink food presentation and avoid odd combinations that confuse or disappoint residents. In contrast, another guest praises "amazing home cooking" and the offer of warm, home-like meals that feel personalized to residents' tastes. This juxtaposition highlights how important the culinary and mealtime experience is to families: it's not just about nutrition, but about comfort, dignity, and the sense that the home continues to provide familiar, satisfying meals.

Despite the mixed feedback about Guerin Woods overall, there are strongly positive, deeply personal narratives that anchor the memory of what the place can be at its best. Several families describe the environment as genuinely home-like, with private rooms, beloved belongings, and reminders of home - favorite pets or plants, Christmas decorations, or an electric fireplace in the villa - contributing to a sense of normalcy and comfort. For many, the care they observe and receive is measured not only in medical outcomes but in the way residents are talked to, engaged with during meals, and treated with patience and respect. One heartfelt account emphasizes the love and attention shown to a beloved father by nurses, aides, and administrators alike, and another family member speaks of a father who felt content, safe, and well cared for in his senior apartment, with quick and respectful responses to his needs.

The reviews also reveal a broader conversation about where Guerin Woods stands in relation to other elder-care options. While some families describe difficult experiences with other facilities - citing things like poor care planning, deception about placements, or a lack of genuine engagement - the prevailing sentiment for Guerin Woods leans toward "home first" values: autonomy for elders, a sense of community, and relationships that feel authentic and lasting. While there are cautions about understaffing, manager responsiveness, and routine improvements, many reviewers celebrate Guerin Woods as a place where elders can feel respected, connected, and cared for in a manner that honors their dignity and independence.

In the end, the collective voice suggests Guerin Woods is a place of meaningful contrasts: it can be a sanctuary of warmth, personal attention, and family-friendly culture on days when the team is fully staffed and well-coordinated; it can also expose gaps in administration, staffing, and programmatic planning on days when those supports are stretched thin. Families who experience the best of Guerin Woods describe a true sense of home: private spaces tailored to individual preferences, staff who form genuine bonds with residents, and a culture of respect that makes elders feel valued. Those confronting the tougher days emphasize the ongoing work needed to sustain that level of care - improved communication from leadership, steadier staffing, more consistent activities, and a sharper focus on care planning - so that the compassionate, home-like promise can be delivered each day across every villa.

Georgetown, Indiana offers a variety of amenities for seniors looking to settle in the area. With a range of dining options such as China One and Subway nearby, residents can enjoy convenient and diverse meal choices. Additionally, there are pharmacies like Jay C Pharmacy and Walgreens within a short driving distance for easy access to medications and healthcare supplies. The presence of reputable physicians like Visionworks Doctors Of Optometry - Wesley Commons and hospitals such as Clark Memorial Hospital ensure quality medical care. For leisure activities, seniors can explore parks like Sam Peden Community Park and Shawnee Park, while also having the option to catch a movie at Corydon Cinemas or enjoy a cup of coffee at cafes like Panera Bread or Starbucks. Overall, Georgetown provides a mix of conveniences and recreational opportunities for seniors considering settling in the area.

Restaurants

• China One (0.8 miles)
• Subway (0.8 miles)
• That's The Ticket (1 miles)
• McDonald's (2.4 miles)
• Polly's Freeze (2.9 miles)
• Tumbleweed Southwest Grill (3 miles)
• Sam's Food & Spirits (3 miles)

Pharmacies

• Jay C Pharmacy (3 miles)
• Walgreens (3.1 miles)
• Williams Brothers Healthcare (6.1 miles)
• Kroger Pharmacy (6.2 miles)
• Walgreens (6.3 miles)
• Westmoreland Pharmacy (6.3 miles)
• Mathes Pharmacy (7.5 miles)

Physicians

• Visionworks Doctors Of Optometry - Wesley Commons (6.1 miles)
• Armstrong, James Baptist Health Medical Group Surgery (6.1 miles)
• Floyd Memorial Medical Group-New Albany (6.3 miles)
• Orthopedic Surgeons (6.3 miles)
• Roseline Okeke, MD (6.3 miles)
• First Urology (6.4 miles)
• Lucas Parks Rea and Vandaalen (6.4 miles)

Hospitals

• Clark Memorial Hospital (6.4 miles)
• Baptist Health Floyd (6.5 miles)
• Physicians Medical Center (7.2 miles)
• Frazier Rehab Institute (11 miles)
• Da Vita (11 miles)
• Clark Memorial Hospital (11.2 miles)

Places of Worship

• St Michael Catholic Church (7.2 miles)
• Landmark Apostolic Church (8.5 miles)
• Charity Baptist Church (8.7 miles)
• Northside Christian Church (9.1 miles)
• Kingdom Hall of Jehovah's Witness (10.5 miles)
• Southeast Christian Indiana Campus (11 miles)
• Catholic Community of St Joseph Corydon (11.2 miles)

Parks

• Sam Peden Community Park (7.3 miles)
• Shawnee Park (7.6 miles)
• Falls of the Ohio State Park (10.5 miles)
• Riverfront Plaza/Belvedere (11.1 miles)
• Riverview Park (11.3 miles)

Cafes

• Panera Bread (10.3 miles)
• Starbucks (11.2 miles)
• North Lime Coffee and Donuts (11.3 miles)

Theaters

• Corydon Cinemas (11.1 miles)