River Pointe Health Campus

Pros

• The staff at River Pointe were described as "beyond helpful" and "nice and efficient."
• Residents enjoyed the beautiful and clean building, which contributed to a homey atmosphere.
• Therapy services provided at River Pointe were commended as "terrific," helping residents regain their independence.
• The food offered was praised as "AMAZING," with a varied menu that included prime rib, fresh salmon, and a family brunch buffet that was "second to none."
• The rehab staff received positive feedback for being attentive, particularly the CNAs who provided excellent care.
• Many reviewers noted the nice garden area and courtyard as attractive features of the facility.
• One review highlighted that River Pointe had three different sizes of rooms that were adequate for residents' needs.

Cons

• The dietary department at River Pointe consistently delivered incorrect meals and lacked quality control, leading to dissatisfaction among residents.
• Nursing staff on unit 400 was described as subpar, leaving family members feeling uninformed about their loved one's care.
• A resident experienced pulmonary edema but did not receive timely or adequate attention from the nursing staff.
• Some staff members were reported to be rude and dismissive, leading to negative experiences for residents needing assistance.
• Despite some positive aspects, one reviewer strongly advised against placing loved ones in River Pointe due to their mother's negative experiences prior to her death.
• A family member mentioned that River Pointe is more like independent living and might not meet the needs of certain residents, contributing to concerns about its suitability for their half-sister.

Review

River Pointe has garnered a mix of reviews from residents and their families, reflecting a spectrum of experiences that highlight both commendable aspects and significant areas for improvement within the facility. Many individuals describe their stay as largely positive, praising the overall environment, staff interaction, and amenities. The facility is noted for its beautiful and clean building, offering a homey atmosphere that makes it feel welcoming to residents. Many reviewers were particularly pleased with the quality of therapeutic services provided, emphasizing how effective these programs are in aiding recovery and promoting independence.

One standout feature of River Pointe mentioned across several reviews is the dining experience. Residents have expressed delight in the food served at the facility, describing it as nothing short of "amazing." With meals featuring prime rib, fresh salmon, homemade fried chicken, and even BBQ ribs on offer, it is clear that culinary satisfaction here is taken seriously. Reviewers appreciated an extensive menu with multiple choices for each meal rather than a single option—a detail that adds to the overall experience. Furthermore, family-oriented events like brunch buffets received glowing endorsements from those who participated.

However, alongside these positive impressions exists a notable concern regarding the dietary department's performance. Multiple reviewers reported consistent issues with meal accuracy and delivery—describing situations where wrong meal selections were brought or essential items were missing (such as salad dressings or incorrect fruit). These assorted complaints indicated a culture of inadequate quality control within this department; it was clear that this lack didn’t seem to be an isolated incident but rather a recurring theme acknowledged by other staff members as well. For many residents who otherwise found River Pointe satisfactory in various respects, these food-related issues sour what would otherwise be a five-star experience.

The nursing care provided at River Pointe has drawn criticism from some users' experiences which overshadowed many of their positive feelings about rehabilitation efforts at the facility. One family shared alarming accounts regarding insufficient communication from nursing staff when concerning urgent health matters related to pulmonary edema experienced by their mother during her stay. The reviewer expressed frustration over how difficult it was to engage with healthcare providers regarding concerns about their loved one's health condition—tensions rose especially when timely intervention could have potentially prevented severe complications leading to hospitalization.

Conversely, some individuals conveyed satisfaction with the overall cleanliness and organization of living spaces at River Pointe. Reviews highlighted spacious apartments designed for independent living while still offering services tailored towards health needs such as physical therapy available on-site—a critical feature desired by many transitioning into assisted living environments like this one. While finding these features appealing, some users pointed out that expenses associated with residing in River Pointe may not align well with all budgets.

Despite favorable observations concerning staff demeanor among certain employees—several reviews claim encounters with rudeness or indifference among caregivers hindered overall experiences for some families navigating care decisions for their loved ones within this setting. Highlights included concerns raised about how staff members approached questions from residents or relatives seeking assistance or support when needed most dearly; there appeared to be moments where attitudes reflected annoyance instead of compassion.

In summary, while River Pointe presents itself as an inviting community boasting impressive amenities—from its delightful culinary offerings to engaging rehabilitation services—serious lapses in certain operational areas can lead prospective residents astray if not properly addressed. Diligent attention must be given toward improving workflows in both dietary management systems as well as nursing communications if they wish to maintain high standards expected by potential clients wishing for premium care without feeling overlooked during crucial times requiring empathy and promptness alike.

This part of Evansville, Indiana offers a convenient location with a variety of amenities nearby. There are several pharmacies within close proximity, making it easy to access medications and healthcare services. Additionally, there are multiple physician offices in the area, providing convenient medical care options for seniors. For those looking to socialize or enjoy a cup of coffee, there are several cafes and restaurants within a short distance. The presence of hospitals and places of worship also ensures accessibility to essential services and opportunities for spiritual fulfillment. Overall, this neighborhood provides a well-rounded environment for seniors seeking a comfortable and convenient place to live.

Pharmacies

• Schnucks (0.3 miles)
• Meijer Pharmacy Drive Thru (0.5 miles)
• CVS Pharmacy (1.4 miles)
• Hook's Apothecary (1.4 miles)
• Walmart Pharmacy (1.9 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (2.4 miles)

Physicians

• Stat-Care (0.5 miles)
• Stanton Optical (1 miles)
• Ohio Valley Eye Institute (1.2 miles)
• Lotfalian Janis Acsw LCSW Lmft (1.3 miles)
• Va Outpatient Clinic (1.5 miles)
• Evansville Cancer Center (1.7 miles)
• Tri-State Radiation Oncology Centers (1.7 miles)

Cafes

• Starbucks (0.5 miles)
• Honey Moon Coffee Kitchen on Burkhardt (1.4 miles)
• Starbucks (1.6 miles)
• Parlor Doughnuts (1.8 miles)
• Donut Bank Bakery and Coffee Shop (1.9 miles)
• Panera Bread (2 miles)
• Starbucks (2.2 miles)

Restaurants

• Panda Express (0.5 miles)
• McAlister's Deli (0.6 miles)
• Cheddar's Scratch Kitchen (0.7 miles)
• Rafferty's (1.1 miles)
• Grand Buffet (1.2 miles)
• Arby's (1.2 miles)
• Stockwell Inn (1.2 miles)

Hospitals

• Evansville State Hospital (2.3 miles)
• St Mary's Auxiliary and Gift Shoppe (2.8 miles)
• St Marys Womens Hospital (2.8 miles)
• Deaconess Infusion Center (3 miles)
• Deaconess Gateway Womens Hospital (3.1 miles)

Places of Worship

• Aldersgate United Methodist Church (2.3 miles)