Home Instead - Evansville, IN

Pros

• Brad Elpers and his Home Instead team are described as the real deal, with leadership and care marked by excellence, compassion, and reliability across Evansville, Indianapolis, and surrounding communities.
• The team provides trusted in-home care delivered with consistency and kindness for every client.
• Brad sets high standards and a heart for families, which shows in how the team serves clients.
• The employees are attentive, with Lisa singled out for her helpfulness.
• The caregiver described as Ashley is hardworking, very clean, and interacts well with the spouse.
• Clients express satisfaction with the service and would rate it five stars.
• Kris and Home Instead are appreciated for their continued support of community events.
• The company is wonderful, with friendly and accommodating care professionals.
• The Evansville team is extremely kind and helps arrange a great-fit caregiver who proactively assists.
• Home Instead has done an excellent job managing in-home care for parents, with professional and responsive staff.
• The organization is well managed, and the caregivers are caring and dependable.
• Care providers are excellent and caring, with long-standing, trusted relationships built over years.
• The scheduling team is helpful and reliable in coordinating shifts and updates.
• Home Instead offers overnight care, transportation, and errand help, enhancing clients' quality of life.
• The staff is described as caring, intelligent, and proactive in anticipating needs.

Cons

• The costs are too high.
• The relationship with staff was very limited.
• The job is not perfect.
• Comfort Keepers was not good.

Review

Brad Elpers and his team are repeatedly praised as the real deal in senior care. Across Evansville, Indianapolis, and the surrounding communities, their leadership is described as marked by excellence, compassion, and reliability. The tone Brad sets - high standards paired with a genuine heart for families - trickles down through every interaction with clients, caregivers, and office staff. The overall message is one of trusted, consistent care delivered with kindness, a quality that makes families feel supported during challenging seasons.

Clients repeatedly highlight how attentive and helpful the Home Instead team can be. One reviewer notes that the employees are very attentive and helped them through a difficult spot, with Lisa singled out as especially helpful. The generosity of spirit isn't limited to caregiving alone; the team's involvement in the broader community is also evident. Kris and Home Instead of Evansville are thanked for their ongoing support of a local trunk-or-treat event at Oasis Dementia Care and The Gardens at Oasis Assisted Living Communities, underscoring a commitment to outreach and connection beyond one-on-one care.

Many caregivers leave a lasting impression through daily interactions and reliability. One client describes a caregiver named Ashley as a great fit who is very helpful, sweet, and proactive - spotting daily needs and carrying them out without being asked. There's a strong sense of continuity when a single caregiver becomes a familiar presence, with the same person visiting regularly being highlighted as a major plus. While some reviewers note concerns about cost, they still emphasize the quality of care and the positive impact on daily life, describing the service as exceptional and worthy of a high rating.

The in-home care experience for aging relatives is consistently described as well managed and responsive. Several reviews recount how Home Instead has handled the process of arranging care smoothly - from initial contact to matching caregivers to ongoing oversight. One family mentions how the team helped a mom after a broken hip, with care providers who were excellent and caring. Across multiple years, reviewers attest that the staff remains professional, responsive to concerns, and effective in coordinating care as needs evolve, reflecting a well-run organization that earns trust through steady performance.

Longer-tenured clients speak to the value of ongoing relationships and the breadth of services offered. A reviewer who's been with Home Instead for five years notes that the caregivers are considerate, helpful, and capable of running errands such as transportation and grocery shopping. They praise office staff for being easy to work with and highlight the comfort of knowing there is consistent support over time. Another narrative centers on Katie, whom they describe as a standout - professional, kind, and easy to work with. The reviewer appreciated the sense of connection and the advantage of working with the same caregiver rather than different people with every visit, crediting Adam for a seamless match and a hopeful, positive outlook on recovery.

People repeatedly point to the competence and character of individual caregivers and scheduling staff. A client mentions Karen Noble as the Tuesday and Thursday helper who assists with both personal needs and household chores, praising her dedication. Another standout is Cici, whose compassionate care for elderly parents includes maintaining a clean, organized home and attentiveness to well-being, even earning heartfelt praise for making scrambled eggs "the world's best" according to the family. Clients also recognize Kathy as the go-to for client updates and note the helpful contributions of Rachel and Kelly in scheduling, underscoring the teamwork that keeps care consistent and reliable.

The tone throughout the testimonials is one of gratitude and recognition for a team that holds people's lives and dignity in high regard. Reviewers describe Home Instead staff as caring, intelligent, and proactive - people who anticipate needs and fulfill them graciously. They speak of professional, courteous service from the office to the caregivers, with a shared sense of mission to support families during fragile times. Even when noting areas for improvement - such as cost concerns - the overall sentiment remains overwhelmingly positive, anchored in meaningful, life-enhancing care that helps clients maintain independence and quality of life at home.

In closing, the collection of experiences paints a coherent picture of a Home Instead operation that many families lean on with confidence. The leadership, epitomized by Brad Elpers, is credited with creating a culture of excellence and heart. Caregivers are repeatedly described as dependable, compassionate, and hardworking, with many forming lasting relationships that feel almost like friendships. Office staff are praised for their organization and willingness to coordinate care in ways that ease the burden on families. Across a spectrum of personal stories - from daily household help to specialized care after a fall or during a health transition - the consistency of kindness, competence, and communication shines through, making Home Instead a trusted partner for those navigating the complexities of home care.

This area of Evansville, Indiana, offers a convenient and well-rounded selection of amenities for seniors considering living in the area. With a variety of restaurants nearby such as McDonald's, Red Lobster, and Cork 'n Cleaver, there are plenty of dining options to choose from. Additionally, there are several pharmacies in close proximity including CVS Pharmacy and Walgreens for easy access to medications and healthcare needs. In terms of healthcare services, there are multiple physician offices specializing in allergy, asthma, pediatric therapy, vision care, and family medicine within a short distance. For spiritual needs, there are several places of worship nearby such as Aldersgate United Methodist Church and The New Church Of God Of Prophecy. In terms of hospitals, St Mary's Auxiliary and Gift Shoppe and St Marys Womens Hospital are conveniently located for any medical emergencies or ongoing healthcare needs. Lastly, seniors can also enjoy cafes like Donut Bank Bakery and Coffee Shop or Starbucks for a relaxing atmosphere to socialize with neighbors or enjoy a cup of coffee. Overall, this part of Evansville provides a range of services that cater to the diverse needs of seniors looking for a comfortable and convenient living environment.

Restaurants

• McDonald's (0.1 miles)
• Red Lobster (0.1 miles)
• Cork 'n Cleaver (0.2 miles)
• Wendy's (0.2 miles)
• Lic's Deli & Ice Cream (0.2 miles)
• Carousel (0.7 miles)
• Denny's (0.8 miles)

Pharmacies

• CVS Pharmacy (0.1 miles)
• Walgreens (0.3 miles)
• Schnucks (0.4 miles)
• CVS Pharmacy (0.4 miles)
• Paul's Pharmacy East (0.6 miles)
• CVS Pharmacy (1.3 miles)
• Walmart Pharmacy (1.3 miles)

Physicians

• Adult & Pediatric Allergy Asthma & Skin Clinic of Tri-State (0.2 miles)
• Center For Pediatric Therapy (0.3 miles)
• Evansville Primary Care (0.3 miles)
• Advanced Vision Associates (0.3 miles)
• Mark A Martin (0.3 miles)
• Martin Family Practice & Concierge Medicine (0.3 miles)
• Specialty Eyecare of Evansville (0.4 miles)

Places of Worship

• Aldersgate United Methodist Church (0.3 miles)
• The New Church Of God Of Prophecy (1.5 miles)
• Lutheran Church of Our Redeemer (2.2 miles)

Hospitals

• St Mary's Auxiliary and Gift Shoppe (0.6 miles)
• Evansville State Hospital (0.6 miles)
• St Marys Womens Hospital (0.7 miles)

Cafes

• Donut Bank Bakery and Coffee Shop (0.6 miles)
• Parlor Doughnuts (0.7 miles)
• Starbucks (0.9 miles)
• Starbucks (1.1 miles)
• Panera Bread (1.2 miles)
• Honey Moon Coffee Kitchen on Burkhardt (1.7 miles)
• Starbucks (2.2 miles)