Caritas Adult Health Day Svc

Pros

• The company cares deeply about the people they service.
• The owner is helpful, kind, and demonstrates strong work ethics.
• They have honest and sincere intentions and do everything to accommodate clients and their families.
• They are fully staffed and willing to put in extra hours, including midnight shifts, delivering good quality care.
• The caregivers understand and manage challenging behaviors with patience, including helping with bathing, bathroom needs, and feeding.
• The staff genuinely connect with and care for their clients, who often express love in return.
• The agency is described as a God-sent, highly valued, and as rare as a ruby, with families hoping for expansion.
• Their CPR training is excellent, on time, prompt, and professional.
• They provided deeply caring support for a loved one at home through rehab and hospice, and families highly recommend them.

Cons

• They did not show up to teach the CPR classes on the scheduled days.
• They failed to return calls and did not apologize for the miscommunication.
• The owner did not apologize or try to make the situation right.
• They caused the customer to incur costs for renting a conference room and for two full classes that could not be held.
• They did not follow through with their commitments and seemed not to care when something went wrong on their part.

Review

Across a chorus of heartfelt voices, the thread that runs through these accounts is clear: A Family That Cares is more than a home care agency. It's described as a close-knit, people-first team whose work centers on genuine compassion for those they serve. The families who've relied on them repeatedly emphasize trust built over time - three years in one case - without a single complaint or serious concern. The owner is singled out as exceptionally helpful and kind, a leader whose work ethic shines through in every interaction and set of decisions.

Several reviewers frame the agency's approach with a philosophy that feels almost guiding for how they deliver care. They insist that home care isn't about chasing perfection but about heart, integrity, will, and a sincere desire to serve. In these tales, A Family That Cares embodies those qualities: honest, dedicated, and intent on accommodating both the client and the family. One reviewer even suggests they could give "10 stars" if possible, underscoring how the agency has consistently exceeded expectations and raised the standard for others in their field.

The praise around direct caregiving is especially vivid. For their mom, the agency has been fully staffed and willing to put in extra hours, including overnight shifts, delivering what is described as good quality care. The caregivers are portrayed as patient and understanding, able to handle challenging moments with grace - outbursts and difficult behaviors are met with redirection and support rather than frustration. The testimonials describe caregivers bathing, helping with bathroom needs, and assisting with feeding, all while forming a trusting bond with the person in care. It's noted that the client may be demanding, but the staff remain present, patient, and loving, with the client expressing affection in return and the staff reciprocating that care.

This combination of reliability, warmth, and emotional connection is often described in almost familial terms. The families speak of the care team as a godsend, a precious find in a field where such dedication can feel rare. They express a hopeful wish for expansion, suggesting there aren't enough good options and that this agency stands out as something truly special. The sense of gratitude goes beyond routine praise; it's about recognition that these caregivers are an essential part of the family's ability to navigate difficult times with dignity and comfort.

The positive experiences aren't limited to everyday caregiving. CPR training and instruction appear as another strong point for many reviewers. One reviewer notes a "Great CPR instructor" and mentions that the rest of their staff will receive training through A Family That Cares, highlighting punctuality, professionalism, and effectiveness. Another reviewer confirms that the agency itself provided CPR training for their own team and repeatedly recommends the agency to others seeking reliable, high-quality instruction and support.

End-of-life care is another pillar of the stories shared. Families describe the agency's help as they cared for loved ones at the end of life, particularly a grandfather whose needs were met with thoughtful, compassionate support. The staff worked closely with the family to ensure comfort and dignity during a difficult time, and the gratitude expressed is profound. The same sentiment surfaces when speaking of caring for a father-in-law returning home from hospital care and later transitioning to hospice: in every instance, the caregivers are described as deeply caring and integral to the family's ability to provide comfort and companionship for their loved ones.

Not every note is flawless, however. One review recounts a problematic experience with CPR classes that were scheduled but repeatedly failed to show up. The sequence of miscommunications and missed classes led to tangible costs and frustration: two full training sessions canceled after renting a conference room, with the reviewer bearing the expense and receiving little follow-through from the agency. The owner reportedly apologized only after those interruptions, and subsequent attempts to resolve the situation were slow or inconsistently handled. The reviewer ultimately stated they would not recommend the agency based on that experience, highlighting how critical reliability and accountability are when coordinating essential training and services.

Despite this troubled episode, another family's experience with the same agency remains deeply positive, particularly in the context of end-of-life and hospice care. They emphasize how the staff's genuine care enabled them to navigate hospital stays, rehab, and home-based hospice with greater peace of mind. The overarching message across most reviews is one of a compassionate, capable team that deeply values people and their well-being. The stories suggest a company whose core strength is the humane, attentive care they provide - paired with a genuine wish to support families in practical, meaningful ways.

Taken together, these reviews paint a portrait of A Family That Cares as a company defined by warmth, integrity, and steadfast devotion to those they serve. Families recount caregivers who persevere with kindness through challenging behaviors, a leadership and ownership that genuinely strive to do right by clients, and a readiness to extend services - like overnight shifts and thorough CPR training - that strengthen the care they can offer. While there are undeniable opportunities to improve communication and consistency, particularly around scheduling and commitments, the prevailing narrative is one of a rare, ruby-like organization in a field where such steadfast, heartfelt care can feel hard to find. For families seeking dependable, compassionate senior care and meaningful, respectful support for their loved ones, the stories suggest this agency is a compelling, life-affirming option.

This part of Crown Point, Indiana offers a convenient and well-equipped environment for senior living. With multiple physicians, hospitals, pharmacies, and places of worship within close proximity, residents can easily access essential services. The variety of restaurants and cafes in the area provide options for dining out or grabbing a quick bite to eat. In addition, several parks offer opportunities for outdoor recreation and enjoying nature. The presence of a theater nearby allows residents to catch a movie or enjoy entertainment. Overall, this part of Crown Point provides a mix of healthcare facilities, dining options, recreational activities, and services that can cater to the needs and preferences of seniors looking for a comfortable and convenient living environment.

Physicians

• Myron I Lewyckyj (0.1 miles)
• Physicians Office Center (0.1 miles)
• Michiana Hematology Oncology (0.1 miles)
• Franciscan Alliance Pediatric Health Center (0.5 miles)
• Donald W. Kucharzyk, DO (1.8 miles)
• Eagle Eye Optique (2 miles)
• North Point Internal Medicine (3.2 miles)

Hospitals

• Franciscan St Anthony Health (0.2 miles)
• Vibra Hospital (3.8 miles)
• Methodist Hospitals (4 miles)
• Methodist Hospital Southlake Campus (4.5 miles)
• Methodist Arthritis-Rheumatology Centers Southlake Campus (4.5 miles)
• Community Hospital MRI Center (5.6 miles)

Places of Worship

• St Matthias Church (0.5 miles)
• St Sava Serbian Orthodox Church (4.6 miles)
• Suncrest Christian Church (5.1 miles)
• St George Greek Orthodox Church NW Indiana (7.6 miles)

Restaurants

• Tavern On Main (1.3 miles)
• Off Square Brewing (2.3 miles)
• Culver's (2.5 miles)
• Lighthouse Restaurant (3.8 miles)
• Bugaboo's Bar and Grill (4.6 miles)
• Pepe's Mexican Restaurant (4.9 miles)
• McDonald's (5.1 miles)

Pharmacies

• Walgreens (2.2 miles)
• CVS Pharmacy (3.5 miles)
• Walgreens (5.2 miles)
• CVS Pharmacy (5.6 miles)
• Walgreens (5.6 miles)
• Walgreens (5.7 miles)
• Walmart Pharmacy (6.3 miles)

Cafes

• Starbucks (2.3 miles)
• Panera Bread (5.2 miles)
• Starbucks (5.5 miles)
• Starbucks (6 miles)

Parks

• Lemon Lake County Park (2.4 miles)
• Heartland Park (6.9 miles)
• Redar Park (7.6 miles)
• Lake County Parks Department (7.6 miles)
• Buckley Homestead County Park (8.1 miles)

Theaters

• AMC Schererville 12 (8.8 miles)