Alternative Health Care Solutions - Bloomingt

Pros

• The company is described as the best home care agency around, with caring office workers and good hours.
• Jamie, the manager, is on top of everything.
• The company proactively ensures clients have hours and spreads them out when there are extra weeks in a month.
• The service is a huge help to the client, who can't lift.
• The helper assists with shopping and refilling five-gallon water jugs and does whatever is needed.
• The reviewer notes having had three other companies before, most of which didn't show up, highlighting this company's reliability.
• The reviewer highly recommends the company and calls it a good company to work with.

Cons

• A worker allegedly stole a patient's pain medications.
• Management was reportedly informed the first time and did nothing.
• Another worker allegedly attempted to take the patient's medications yesterday.
• The case is said to be headed to the police.

Review

A home care agency is being praised for its genuine care and reliable support. The reviewer highlights that this company stands out in the field, with office staff described as caring and attentive and hours that work well for their schedule. The overall experience is characterized as consistently positive, with the reviewer repeatedly noting a healthcare experience that feels well-managed and respectful. In addition to the warmth of the team, the reviewer singles out Jamie, the manager, as someone who stays on top of things and keeps the flow of care moving smoothly.

A key strength the reviewer points to is the agency's proactive approach to scheduling. They describe a system where hours are managed thoughtfully, and adjustments are made in anticipation of the sometimes fluctuating nature of care needs. The agency's foresight in spreading hours out when there are "extra weeks in a month" is explicitly framed as a huge relief. This level of coordination matters to someone who cannot lift or do heavy tasks themselves, and it underscores why the reviewer sees the agency as particularly helpful and considerate.

The practical assistance provided by the caregiving team is another major theme. The reviewer shares that their caregiver not only helps with daily tasks but also handles shopping and even refills five-gallon water jugs. This kind of support drastically reduces the physical burden on the patient and simplifies living at home. The caregiver's willingness to do whatever is needed is emphasized, painting a picture of a responsive, can-do attitude that aligns with the reviewer's needs.

A notable personal experience involves the gender of the caregiver. The reviewer initially hesitated about having a male caregiver but soon describes it as actually beneficial. They explain that a man can take care of heavy lifting and other physically demanding tasks, which offers practical advantages given the patient's limitations. This perspective underscores the agency's flexibility in matching staff to clients' needs, and it reinforces the sense that the agency is on the patient's side by accommodating preferences that improve safety and comfort.

The review contrasts this positive experience with past experiences with three other companies. The patient describes those prior providers as having frequent no-shows, a problem that left them frustrated and underserved. In stark relief, this agency is praised for reliability and for showing up when needed, which is framed as a major improvement over the reviewer's earlier experiences. The combination of dependable attendance and considerate care creates a strong sense of trust and satisfaction.

However, not everything is portrayed as seamless. A serious concern is raised in the narrative about a patient safety issue involving theft. The reviewer claims that a worker was sent to a patient whose pain medications had been stolen, and they state that the agency had been informed of the problem the first time but did not take action. The accusation widens with a second incident the following day, where another worker allegedly attempted to take the patient's medications, culminating in a threat to involve the police. These statements are presented as the reviewer's account of alleged events, highlighting a troubling contrast to the otherwise positive experience.

Despite these grave concerns, the reviewer closes with a strong endorsement of the agency to anyone seeking support. They describe the service as a company that is on your side and attentive to your needs, and they explicitly say they would highly recommend them. The juxtaposition of warmth, reliability, and practical help against the accusations of misconduct creates a complex, multi-faceted portrait of the agency, underscoring that even highly regarded providers can face serious internal challenges that deserve careful attention and investigation.

This part of Bloomington, Indiana offers convenient access to essential services such as pharmacies, restaurants, parks, cafes, physicians, hospitals, transportation options, places of worship, and a movie theater. The proximity to multiple pharmacies and healthcare providers suggests a strong focus on health and wellness in the community. Additionally, the variety of dining options and recreational parks nearby provide opportunities for social engagement and physical activity. The availability of public transportation through the Bloomington Transit Downtown Terminal is beneficial for those without personal vehicles. Overall, this area presents a well-rounded living environment with amenities that cater to the needs of seniors looking for convenience and a sense of community.

Pharmacies

• CVS Pharmacy (0.7 miles)
• Walmart Pharmacy (2.1 miles)
• Pharmacy1express (2.2 miles)
• CVS Pharmacy (2.6 miles)
• Panacea Pharmacy (2.9 miles)
• Kroger Pharmacy (3.1 miles)

Restaurants

• Burger King (0.8 miles)
• El Ranchero (0.9 miles)
• Wendy's (1 miles)
• McDonald's (1.3 miles)
• Cardinal Spirits (1.8 miles)
• Subway (2.1 miles)
• Rally's (2.1 miles)

Parks

• RCA Community Park (1 miles)
• Switchyard Park (1.2 miles)
• Olcott Park (1.8 miles)
• Twin Lakes Sports Park (2 miles)
• Bryan Park Pool (2 miles)
• South East Park (2.5 miles)
• Rev Ernest D Butler Park (2.8 miles)

Cafes

• Starbucks (1.2 miles)
• Feta Kitchen + Cafe (1.7 miles)
• Runcible Spoon (2.7 miles)
• Crumble Coffee & Bakery (2.7 miles)

Physicians

• Aegis Women's Healthcare (1.4 miles)
• Andy J. Stafford (1.4 miles)
• Southern Indiana Physicians Women's Health - Medical Park Offices (1.4 miles)
• Southern Indiana Hearing Solutions (1.4 miles)
• Pain Management Center of Southern Indiana (1.5 miles)
• Paul E Johnson MD (1.5 miles)
• Foot & Ankle Center (1.5 miles)

Hospitals

• Southern Indiana Surgery Center (1.5 miles)

Transportation

• Bloomington Transit Downtown Terminal (2.5 miles)

Places of Worship

• First United Methodist Church (2.5 miles)
• St Charles Church (3 miles)

Theaters

• AMC CLASSIC Bloomington 12 (2.6 miles)