Westview Nursing & Rehabilitation Center
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1510 Clinic Drive, Bedford, IN 47421
For more information about senior living options: (844) 490-3973
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The executive director is described as hands-on and helpful, and the long-tenured DON and staff demonstrate genuine care for residents. The facility is consistently clean. A wonderful team of caregivers provides high-quality care. The Memory Care program at Westview has been a great experience for residents and families, with staff delivering excellent care and engaging activities. Tracy Evans Hall and her team provide excellent care, ensuring residents are eating properly, well groomed, and treated with dignity. Residents thrive at Westview and enjoy interactions with caring staff. Staff help residents feel at home and engage them in meaningful activities like looking at photos and dancing. Westview has a great team of staff and consistently excellent care. The rehabilitation program offers five-star treatment with attentive coaches. The cottage staff are fantastic and provide exceptional care.
The patient was taken there after foot surgery without knowing the reason and placed in a room where he remained for three weeks. He was stuck in the same room with a man who pressed the nurse call button four times every night. With little sleep, he was forced to do physical therapy every day. He had to use a wheelchair everywhere, including the dining room. He was forced to eat food he would not feed to any animal. There is no escape from that hell hole. Ashley is unpleasant to deal with and should not answer phone calls. Amy laughed in the reviewer's face when concerns about his grandmother's health were raised and was described as a nasty person who does not belong in healthcare. The reviewer would not recommend this facility.The range of experiences shared about Westview Nursing & Rehabilitation Center paints a picture of a facility with deeply engaged leadership and a mix of commendations and concerns from families and residents. Several reviewers highlighted a leadership style that is very hands-on. One person described the Executive Director as someone who is not only involved but actively "drives the bus" at times and even helps during lunchtime. This same sentiment was echoed by others who noted that the Director of Nursing and other longtime staff members demonstrate genuine care for the residents through consistent, visible actions. The overall sense from these voices is that the leadership and senior staff set a tone of attentiveness and commitment, and visitors look forward to returning to the building and the people who work there.
Families also expressed strong satisfaction with the care their loved ones receive. One reviewer was particularly moved by how content their father is with being at Westview, which brings the family peace of mind. The cleanliness of the facility was consistently praised, with one account specifically noting that the place is "always so clean," contributing to a reassuring environment for residents and families alike. These affirmations suggest that the daily operations, from housekeeping to formal care, create an atmosphere that can feel secure and well-maintained for those who depend on the center's services.
Not all feedback was positive, and some experiences described serious concerns. A disturbing account involved an encounter with hospital staff and the subsequent transfer to the facility. The reviewer described being taken by Emergency Medical Technicians after foot surgery, with little clear communication about where they were being taken or why. The experience continued for weeks in a single room, sharing a room with another patient who repeatedly triggered the nurse call button. The reviewer reported severe sleep disruption from nightly calls and an aggressive daily physical therapy regimen, noting that they were wheelchair-bound and subjected to dining-room meals they found unacceptable. They also described trouble obtaining basic access information, such as the code to the front door, until a resident helped them. The review concluded with a strong, negative statement about the experience, and the mounted concern included a note that the reviewer's mother had been paying around $10,000 a month for care over six months, highlighting the financial weight of the situation.
Within the negative experiences, there were also pointed interpersonal criticisms about specific staff members. One reviewer criticized an employee named Ashley as being unpleasant to deal with and suggested that such a person should not be representing the facility on phone calls, ultimately stating they would not recommend Westview to others. This voice stands in contrast to the many praise-filled notes about the center, underscoring how individual interactions can substantially shape a family's impression of a facility.
On the flip side, several reviewers highlighted the Memory Care program as a standout feature. The Memory Care team, particularly Memory Care Support Specialist Tracy Evans Hall and her colleagues, were described as providing excellent care that has helped a loved one thrive. The reviewer appreciated that the care team ensured their mother was eating properly, well groomed, and treated with dignity and respect. They emphasized the staff's willingness to engage in activities that brought joy, such as dancing with their mother and looking at photos together, which helped her feel at home even when the family was out of state. This account speaks to a high level of person-centered care and meaningful engagement that brings peace of mind to families.
Nonetheless, another critical voice warned readers to be cautious. In this case, a nurse named Amy was described as dismissive and unprofessional, even laughing in the family member's face when concerns about the grandmother's health were raised. The reviewer insisted that the staff were not taking appropriate action, pointing to edema and audible cardiac wheezing as signs not being addressed. A formal complaint was lodged with the state as a result, reinforcing how strongly some families feel when they perceive a lack of responsiveness or empathy.
Despite these tensions, there were continuing affirmations about the strength of the Westview team. Several reviewers praised the staff as a whole, calling it a wonderful team of caregivers and encouraging others to recognize the dedication of those who work there. One note thanked the staff for a broad range of care and cleanliness, capturing the sense that the center's practical aspects - daily care routines, meals, hygiene, and safe handling - are well managed. The sentiment of appreciation extended to rehabilitation-related experiences, with one reviewer stating that their husband received five-star treatment during a knee replacement rehab process, supported by the coaches and staff across the facility.
Another family member expressed gratitude for the ongoing, positive experience of their mother being a resident at Westview. They described the cottage staff as fantastic and remarked that they could not ask for better care, contrasting sharply with their previous apprehensions about nursing homes. This voice reflects a durable trust in the center's ability to deliver compassionate, effective care in a way that feels personal and attentive, even when families are not physically present to supervise daily routines.
Taken together, the reviews illustrate a facility that can deliver exceptional, person-centered care when leadership, staff, and caregiving teams align around residents' needs. The stories range from heartfelt praise about engaged leadership, clean facilities, and meaningful Memory Care programs to serious cautions about specific interactions and experiences that require attention and accountability. They underscore the importance of consistent, respectful communication, timely medical responsiveness, and a warm, dignified approach to daily living for residents. For families considering Westview, these perspectives highlight both the strengths to lean into and the areas where continued vigilance and open dialogue with staff and administration may help ensure the best possible outcomes for their loved ones.
95 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being. Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Westview Nursing & Rehabilitation Center, located in Bedford, IN, is an exceptional assisted living community that provides top-notch care and a wide range of amenities for its residents. With a focus on Memory Care and Skilled Nursing Facility services, Westview offers specialized care for individuals with memory impairments or those needing skilled nursing support.
Residents at Westview can enjoy a variety of amenities to enhance their lifestyle. A beauty salon is available for grooming and personal care needs, while cable or satellite TV ensures entertainment options are readily available. Community-operated transportation is provided to help residents easily access local areas of interest. A computer center allows for connectivity and staying connected with loved ones, and a dining room offers delicious meals in a restaurant-style setting. For physical fitness, there is a fitness room equipped with exercise equipment. The community also boasts fully furnished accommodations for convenience, as well as a gaming room and small library for recreational activities. Outdoor spaces and gardens provide opportunities to appreciate nature and enjoy fresh air. Housekeeping services ensure a clean living environment, while move-in coordination assists new residents in settling comfortably into their new home. Telephone access ensures convenient communication with friends and family members, while Wi-Fi/high-speed internet keeps residents connected online.
In terms of care services, Westview offers 24-hour call systems to ensure assistance is available whenever needed. Professional staff provide around-the-clock supervision to ensure the safety and well-being of residents. Assistance with daily activities such as bathing, dressing, transfers, and meal preparation is readily available to promote independence while ensuring individual needs are met. Medication management helps residents stay on track with their medication schedules, while coordination with healthcare providers ensures comprehensive care plans are implemented effectively. For individuals with diabetes or specific dietary restrictions, specialized diet plans are prepared accordingly.
The community also focuses on mental wellness programs and specialized memory care programming for those requiring cognitive support. Transportation arrangement services are available both non-medically and medically to cater to residents' transportation needs, including doctor's appointments.
Residents at Westview Nursing & Rehabilitation Center can enjoy a vibrant social life with a variety of activities. Concierge services are available for personalized assistance, and scheduled daily activities provide regular engagement. Fitness programs aim to promote physical health and well-being, while planned day trips offer opportunities for exploration and entertainment. Residents are encouraged to participate in resident-run activities, contributing to a sense of community and involvement.
Westview is conveniently located near various amenities within the neighborhood. Two cafes and numerous restaurants offer dining options nearby, while parks provide peaceful areas for relaxation or outdoor recreation. Pharmacies are easily accessible for medication needs, and a range of local physicians ensures comprehensive healthcare access. Places of worship cater to religious preferences, theaters provide entertainment options, and hospitals nearby ensure residents have convenient access to medical services if required.
Overall, Westview Nursing & Rehabilitation Center provides an enriching assisted living community experience with exceptional care services, abundant amenities, and easy access to essential amenities in the surrounding neighborhood.
Westview Nursing & Rehabilitation Center is located at 1510 Clinic Drive, Bedford, IN 47421 in Monroe County, Indiana
Westview Nursing & Rehabilitation Center's comprehensive array of features is designed to create a supportive environment that addresses the unique needs of residents with dementia and Alzheimer's disease. Assistance with dressing and bathing ensures personal hygiene and dignity, while medication management helps prevent complications from improper use of prescriptions. Meal preparation and service cater to nutritional needs, promoting physical health through well-balanced diets. Transportation arrangements facilitate access to medical appointments, ensuring ongoing health care coordination. The center's 24-hour supervision provides constant safety and peace of mind for both residents and their families. Activities of daily living assistance empowers residents by enabling them to maintain independence in routine tasks, while specialized memory care programming offers tailored activities that stimulate cognitive function and social interaction. Furthermore, a mental wellness program focuses on emotional support, addressing the psychological aspects of dementia care. Overall, these features work synergistically to enhance the quality of life for residents facing cognitive challenges at varying stages.
Westview Nursing & Rehabilitation Center on seniors.fyi includes 7 photos including images showing interior, landscaping, dining, decor, garden, tree, pergola, fence, and more.
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