Garden Villa - Bedford

2111 Norton Lane, Bedford, IN 47421

For more information about senior living options: (844) 490-3973

3.8 from 29 reviews
5 stars
18
4 stars
0
3 stars
3
2 stars
2
1 stars
6

Assisted Living Skilled Nursing Facility

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    Overall Review of Garden Villa - Bedford

    Pros

    • pro Majestic Care Bedford is described as absolutely amazing with outstanding administration and staff who genuinely care for residents and employees.
    • pro Michael's House is noted as a rare and impressive additional service in Indiana.
    • pro Emily, the Memory Care Director, is described as wonderful and truly caring for the residents.
    • pro The peds unit staff are praised for treating pediatric patients as their own, with overflowing love and affection.
    • pro The Villa in Bedford is described as having an absolutely amazing atmosphere with growth, professionalism, cleanliness, and strong leadership from administrator Christy Marlow and Michelle Jones.
    • pro Ashley and Maggie are described as amazing workers, bringing positivity and great teamwork.
    • pro Garden Villa Bedford is described as having friendly staff and effective teamwork.
    • pro Majestic Care of Bedford is recognized for striving to provide excellent care to residents while also supporting staff.

    Cons

    • pro One nurse is rude and gives residents smart-ass comments.
    • pro A couple of residents reportedly hated the facility.
    • pro The care is described as terrible and the facility should be shut down.
    • pro The reviewer alleges abuse and medication theft, with inappropriate behavior by a nurse.
    • pro The facility fired a staff member for having the flu and did not accept doctors' statements.
    • pro The reviewer states that the bad outweighs the good and would not recommend leaving family there.
    • pro The reviewer would not put a dog in the facility.
    • pro The service is described as bad.

    Review

    Bedford, Indiana is home to a pair of care facilities that elicit a broad spectrum of experiences from residents, families, staff, and partners. On one hand, Majestic Care Bedford is celebrated for its strong leadership, open communication, and a culture that treats both residents and staff like family. On the other hand, while there are many heartfelt stories of care and community, there are also voices that call for closer attention to policy, safety, and day-to-day practices. Taken together, the collection of notes paints a picture of a place where devotion and dedication are real - and where challenges persist as part of the ongoing effort to deliver compassionate, quality care.

    Several reviews emphasize the central role of leadership in shaping day-to-day life at Majestic Care Bedford. The ED and DON are repeatedly described as approachable and responsive, with doors that are "always open" to listen and help wherever possible. This sense of accessible leadership appears to set a tone of accountability and teamwork that permeates across departments - from nurses and CNAs to housekeeping, maintenance, activities, and kitchen staff. People repeatedly mention how residents feel cared for, and how staff members across roles consistently treat each other with respect and collaboration. The sentiment is that the entire care family is committed to seeing residents well and feeling valued.

    Hospice providers and community partners who visit Majestic Care Bedford often speak to the breadth of services that strengthen resident care. A recent meeting with the admissions team highlighted not only the building's history but also new updates and enhancements. The introduction of Michael's House as an additional service is singled out as a standout feature that is not common in every state, underscoring a commitment to diversifying care options. Emily, the Memory Care Director, is described as genuinely caring, which resonates strongly with families who want to know their loved ones are in capable, compassionate hands. The building's tucked-away location in Bedford is noted as being convenient to major destinations, a small but meaningful detail for families managing schedules and visits.

    The peds unit and memory care receive specific praise, with reviewers noting that the pediatric patients are treated with special attention and affection. One of the standout points is that Majestic Care Bedford is one of only a couple of facilities in Indiana that provide pediatric care in a dedicated unit, a feature that families seeking pediatric-focused inpatient options value highly. Staff on the pediatric units are described as treating young residents like their own family, with warmth and a level of attention that many feel is rare. The emphasis on longevity among staff - people who have stayed with the facility through the years - further reinforces a sense of stability and continuity of care that families notice and appreciate.

    Beyond Majestic Care Bedford, the Bedford community is also connected to Garden Villa Bedford (referred to in some comments as The Villa). Reviews of this facility highlight a strong administration, with Christy Marlow repeatedly commended for going "above and beyond" to address questions and concerns. Families describe The Villa as a place that has grown and evolved over time, with ongoing improvements in professionalism, cleanliness, and overall resident care. The praise for leadership here aligns with the sense of strong, hands-on management that helps staff feel supported and families feel heard. In some accounts, the administration's responsiveness is framed as a cornerstone of the facility's perceived strength.

    Staff voices add depth to the narrative, illustrating a culture of care that extends from the top down to the daily operations. Positive remarks about Ashley and Maggie - two staff members described as amazing, positive, and capable teammates - highlight a culture of teamwork and mutual respect. Several accounts express a heartfelt willingness to enroll family members in the facility because of the evident camaraderie and dedication of the care teams. There are also personal testimonials from people who have spent substantial time at Garden Villa Bedford, describing a work environment where colleagues treat each other well and strive to provide the best possible care every day.

    Yet, this landscape is not without its criticisms. A few reviewers raise concerns that are impossible to ignore in a holistic view of any care setting. One resident notes encountering a nurse who was rude and gave "smart-ass comments," which stands in stark contrast to the compassionate culture described by many others. Some comments challenge the overall care quality and safety, with statements like "bad service," "would not put my dog in this place," and more serious allegations from anonymous or semi-anonymous voices. A handful of posts include extreme statements about abuse, including claims of harm or medication-related incidents; another reviewer references policy issues around flu-related quarantines and employment practices. While these claims are part of the conversation, they are presented as individual experiences within a broader spectrum of feedback.

    There are also family-specific concerns that surface in the comments. A critic notes an incident involving the company's handling of flu-related illness and job policies, describing it as an environment they wouldn't want for a pregnant family member. Other reviewers question the balance of staff availability and care quality, suggesting that some experiences skew negative and that not all residents' needs are consistently met. On the other hand, some families emphasize that experiences vary by unit and by individual caregivers, which contributes to a nuanced view rather than a single, uniform impression.

    Taken together, the collection of perspectives offers a layered portrait of Majestic Care Bedford and Garden Villa Bedford. There is clear admiration for leadership that is present, engaged, and responsive, with a shared commitment to treating residents with dignity and compassion. The pediatric unit, memory care, and the overall sense of family among staff and residents speak to a strength worth recognizing. At the same time, the presence of negative comments - ranging from interpersonal friction with individual staff members to broader concerns about safety, policy, and consistency - reminds us that every care setting is a work in progress. For families exploring these facilities, the message is to engage with the administration, tour the units that will matter most for your loved one, and pay attention to how staff respond to concerns in real time, as those experiences often reveal the true character of the care you can expect.

    In Bedford, the story of Majestic Care Bedford and Garden Villa Bedford is one of care, community, and continual improvement. The voices here celebrate a culture where leadership is accessible, teams feel like families, and residents receive attentive, affectionate treatment across an array of units - from long-term care and rehabilitation to pediatric and memory-focused services. While there are valid critiques and concerns that deserve attention, the prevailing sentiment among many is that Bedford is fortunate to have facilities that prioritize heartfelt care, professional administration, and a community-oriented approach to aging and healing. If you are considering a place for a loved one, these narratives suggest that visits and conversations with current staff and families could illuminate how the facilities live up to the promise of compassionate, comprehensive care in this corner of Indiana.

    Features

    Housing

    • 190 resident community capacity 190 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Garden Villa - Bedford in Bedford, IN is a skilled nursing facility that provides exceptional care for seniors in need of assistance with their daily activities. Our community offers a wide range of amenities to ensure the comfort and convenience of our residents.

    Residents can enjoy visiting our beauty salon to get pampered or relax and watch their favorite shows on cable or satellite TV in the comfort of their own private rooms. We also offer community operated transportation for outings and appointments, as well as a computer center for those who wish to stay connected.

    Our dining room offers restaurant-style dining with special dietary restrictions considered, ensuring that each resident receives delicious and nutritious meals prepared by our dedicated staff. For recreational activities, we have a fitness room where residents can engage in physical exercise, as well as gaming rooms, small libraries, and outdoor spaces for relaxation and socialization.

    At Garden Villa - Bedford, we prioritize the health and well-being of our residents. Our 24-hour supervision ensures their safety at all times, while our dedicated staff provides assistance with bathing, dressing, transfers, medication management, and diabetes diets. We also offer transportation arrangements for medical appointments or other needs.

    With concierge services available, our residents can enjoy planned day trips and resident-run activities that cater to their interests. Scheduled daily activities ensure that there is always something exciting happening within our community.

    Furthermore, Garden Villa - Bedford is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals. This makes it easy for residents to access additional services or enjoy outings with family and friends.

    At Garden Villa - Bedford in Bedford, IN, we strive to provide compassionate care in a warm and welcoming environment. Come join us for a comfortable and fulfilling assisted living experience.

    Nearby Places of Interest

    Parks

    • Wilson Park Playground & Shelterhouse (0.3 miles)
    • Thornton Park (0.5 miles)
    • Wilson Park (0.7 miles)
    • Lawrence Park (1.1 miles)
    • Murray Park (1.5 miles)
    • Spring Mill State Park (9.5 miles)
    • Springmill State Park (9.7 miles)

    Places of Worship

    • Faith Mission Church (0.3 miles)
    • First Baptist Church (0.5 miles)
    • Bedford Baptist Temple (0.6 miles)
    • Davis Memorial Church (0.8 miles)
    • Landmark Missionary Baptist (1 miles)
    • St Vincent De Paul Catholic Church (1.1 miles)
    • Second Baptist Church (1.3 miles)

    Physicians

    • Saint Vincent Orthopedics and Sports Medicine (0.4 miles)
    • Southern Indiana Pediatrics (0.4 miles)
    • Aegis Women's Healthcare (0.5 miles)
    • Reid-Renner Karen MD (0.6 miles)
    • Surgical Eye Care Of Bedford (0.6 miles)
    • Aegis Women's Healthcare: Stafford Andy J MD (0.7 miles)
    • IU Health Occupational Services - Bedford (0.7 miles)

    Hospitals

    • Mammography - Ascension St Vincent Dunn (0.4 miles)
    • Komal Agarwal MD (0.6 miles)
    • IU Health Rehabilitation and Sports Medicine - IU Health Bedford Medical Office Building (0.7 miles)
    • Bedford Regional Medical Center (0.7 miles)

    Pharmacies

    • Medicine Plus (0.5 miles)
    • Med-Shoppe Pharmacy (0.7 miles)
    • CVS Pharmacy (0.9 miles)
    • Walgreens (0.9 miles)
    • Crowders Pharmacy (1.3 miles)
    • Crowders Hospital Supply Co. (1.3 miles)
    • Crowder's Pharmacy Homecare (1.3 miles)

    Restaurants

    • Pizza Hut (0.5 miles)
    • Burger King (0.6 miles)
    • Ninety-Nine Restaurant and Pub (0.6 miles)
    • Taco Bell (0.8 miles)
    • El Rancho Del Burrito (0.9 miles)
    • McDonald's (1 miles)
    • Subway (1 miles)

    Transportation

    • Red Tire Taxi Bedford (0.6 miles)
    • Bus Stop (1.1 miles)
    • U-Haul Neighborhood Dealer (1.3 miles)
    • Virgil I. Grissom Municipal Airport (BFR) (3.7 miles)

    Cafes

    • Starbucks (0.9 miles)
    • Limestone Cafe (1 miles)
    • Railroad Cafe (8.5 miles)

    Theaters

    • Great Escape Bedford 7 (0.9 miles)

    Frequently Asked Questions

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