Thornbury Pointe

Pros

• Tara Wilson is described as a stellar representative for Thornburg and the NRP Group in every critical area.
• The Thornburg Pointe community is beautiful with amazing staff and residents.
• Tara Wilson is a delight and an asset to the seniors living in the community.
• Tara is welcoming, detailed, helpful, and communicates effectively, making the application process seamless.
• The curb appeal and interior walkways are pristine.
• Maintenance is outstanding; Justin is highly regarded, and Tara is praised as a great manager.
• The community manager helps residents access programs and fosters a family-like atmosphere.
• The facility offers comprehensive amenities and is well maintained with friendly residents.
• Tara goes above and beyond, such as lending a personal microwave to a resident.
• Prospective residents on the wait list are excited and find Tara very helpful.

Cons

• They found it unrealistic to rate the property five stars when there are no washer and dryer hookups, and questioned who would be happy paying $917 per month to share laundry facilities.
• They criticized the staff as incompetent and unfriendly, suggesting they would not want to live there.
• They reported repeatedly trying to contact management since July 12, 2020, without receiving a response.

Review

Thornburg Pointe in Avon has clearly become a focal point for residents and their families who are seeking a welcoming, well-maintained home with a strong sense of community. A prospective resident who has already applied and is on the waiting list describes her experience as a thoughtful reflection on first impressions, underscoring the old adage that you rarely get a second chance to make a best first impression. She notes that even before settling in, her grandson's recommendations and the positive word from Avon residents helped guide her decision. In her recent submission, she highlights Tara Wilson as a standout team member who aligns with her goals of finding a "forever home," while also noting the practical constraint of living close to family but not necessarily with them.

Tara Wilson consistently emerges as the star of Thornburg Pointe in the testimonials. Several reviewers emphasize that she is a stellar representative for Thornburg and the NRP Group, exuding pride in the organization that translates into every interaction with residents and prospective residents. The property's curb appeal is praised - well-kept grounds and pristine interior walkways contribute to an immediate sense of care and quality that many commenters say sets a positive tone from the moment you approach the community.

Across the board, Tara receives heartfelt praise for her demeanor and professionalism. One reviewer simply states, "Beautiful community with amazing staff and residents," but the sentiment is echoed in numerous notes that Tara is a delight and a true asset to the seniors who live in her care. Several accounts describe her as very welcoming, detail-oriented, and effective in communication, making the application process smooth and ensuring that questions - present and new - are addressed promptly. Her ability to convey information clearly and to reassure applicants is repeatedly highlighted as a key strength.

The praise for Tara extends beyond administrative tasks. Reviewers repeatedly note that she goes above and beyond to help residents leverage programs and benefits they may not discover on their own. She is credited with connecting people to available resources (such as free phone services, free Wi-Fi, and Section 8 programs) and for facilitating access to opportunities that improve quality of life. In one particularly vivid example, a reviewer recounts Tara's hands-on assistance during their search for benefits, underscoring how she "went over and above" to help. There are even stories of her stepping in during tight moments - loaning her own microwave to a resident until a replacement could be ordered, a gesture that many find emblematic of the genuine care she brings to her role.

Maintenance and operational excellence also surface in these testimonials. One resident singles out the maintenance team, especially Mr. Justin, noting that the upkeep at the facility is second to none. The sense that the management team, led by Tara, fosters a well-run, clean, and safe environment is a running theme. Residents describe being kept happy and secure under Tara's stewardship, with occasional mentions of her devoting personal time to ensure residents' well-being - such as organizing dinners and community activities or stepping in to help residents with day-to-day needs.

The community life at Thornburg Pointe is described as lively and supportive, with a strong emphasis on fellowship among residents. Several notes celebrate the social fabric - parties, cooking for residents, bingo, and other organized activities - creating a family-like atmosphere where residents feel connected and engaged. One reviewer even notes taking on a leadership role in bingo, illustrating the level of participation and empowerment that the community fosters. The result is a warm, inclusive environment where residents not only live but also look after one another, with Tara and the staff providing steady guidance and hospitality.

Specific facilities and security features contribute to the overall appeal. Reviewers describe a 50+ complex with camera-entry access so residents can see who is being buzzed in, per-unit alarms, and multiple common spaces designed to support social interaction. The interior includes an exercise room, a large and well-equipped community room, computer rooms, and laundry facilities on every floor and at each wing, complemented by comfortable lounges and large-screen TVs. Implicit in these descriptions is a sense of meticulous maintenance and thoughtful design meant to serve the everyday needs and comfort of residents. Cleanliness and beauty extend beyond interiors to the grounds and common areas, reinforcing the sense that Thornburg Pointe is a well-cared-for place to call home.

Not all feedback is sugar-coated, and some reviewers offer a balanced view of ongoing realities. One comment challenges the practicality of a five-star rating in the absence of laundry hookups within individual units, noting the inconvenience and cost implications of shared facilities. Another older review points to a slower communication experience at the start, suggesting that responsiveness may have varied at times, though subsequent notes show improvements and continued engagement from Tara. There are references to past challenges with outreach and callbacks, illustrating that even in highly regarded communities, there can be growing pains in the waitlist process. Nevertheless, these points are set against a backdrop of generally high regard for Tara and the staff, with many reviewers expressing eagerness to join the community and a sense of hope about becoming residents.

For those currently on the waitlist, the sentiment remains one of anticipation and appreciation for the support they've already received. A number of comments emphasize Tara's willingness to guide prospective residents through the steps, with ongoing communication and a clear commitment to helping people find a place that feels like home. There is a palpable sense of optimism about joining a community that values its residents deeply, with Tara at the forefront of welcoming and integrating new members. Even as some reviewers wait for a unit, they describe being impressed by Tara's professionalism, the community's friendly culture, and the overall quality of living at Thornburg Pointe.

Taken together, these reflections sketch a compelling portrait of Thornburg Pointe as a vibrant, well-managed, and closely-knit senior living community. Tara Wilson stands out as a central figure - someone who combines practical know-how with genuine care, turning administrative tasks into meaningful, personalized support. The testimonials consistently highlight a well-maintained environment with strong amenities, safety features, and an engaging, family-like atmosphere that makes living there feel less like a commitment and more like a welcoming new chapter. While no community is without its challenges, the prevailing tone here is one of confidence, gratitude, and the hopeful prospect of finding a place that truly feels like home.

The Avon, Indiana area offers a convenient location with easy access to a variety of healthcare services, including physicians' offices and hospitals such as IU Health West Hospital Emergency Medicine and Hendricks Regional Health Brownsburg Hospital. There are also plenty of dining options nearby, ranging from casual eateries like Portillo's Hot Dogs and Chick-Fil-A to more upscale establishments like Cooper's Hawk Winery & Restaurants. For those looking for recreation, there are several parks in the area to enjoy outdoor activities. The proximity to Indianapolis International Airport provides convenient travel options for visiting family and friends. Overall, this part of Avon offers a well-rounded community with amenities that cater to senior living needs.

Physicians

• American Health Network (0.4 miles)
• Mims Lisa A MD (0.4 miles)
• Avon Family Health (1.3 miles)
• Precious Peek 4D Ultrasound (2.4 miles)
• Pro Scan Imaging (4.8 miles)
• Comprehensive Neurologic Services PC (4.8 miles)
• American Health Network (4.8 miles)

Hospitals

• IU Health West Hospital Emergency Medicine (0.4 miles)
• Assurance Of Indianapolis (4 miles)
• Hendricks Regional Health Brownsburg Hospital (5.1 miles)
• Rehabilitation Hospital of Indiana (5.2 miles)
• Methodist Hospital of Indiana (5.7 miles)
• Advanced Wound Center at Community Westview Hospital (7.3 miles)
• Hendricks Regional Health (8.2 miles)

Theaters

• Regal Shiloh Crossing (0.9 miles)
• AMC Perry Crossing 18 (4.7 miles)
• Hendricks County Fairgrounds (7.5 miles)

Restaurants

• Portillo's Hot Dogs (1 miles)
• Red Lobster (1.1 miles)
• Olive Garden (1.2 miles)
• Chick-Fil-A (1.4 miles)
• Cooper's Hawk Winery & Restaurants (1.5 miles)
• Rookies Sports Pub (2.1 miles)
• Spyke's Bar and Grille (2.9 miles)

Cafes

• Starbucks (1.1 miles)
• Starbucks (1.5 miles)
• Starbucks (4.3 miles)
• Cabin Coffee (4.4 miles)
• Panera Bread (4.5 miles)
• Starbucks (6.2 miles)

Pharmacies

• Walgreens (1.6 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.8 miles)
• CVS Pharmacy (3.1 miles)
• Walgreens (3.2 miles)
• CVS Pharmacy (4.5 miles)

Places of Worship

• Church of Christ at Plainfield (4.7 miles)
• Speedway Christian Church (5.4 miles)
• Connection Pointe Christian Church of Brownsburg (7.1 miles)
• Valley Mills Christian (7.5 miles)
• Al-Fajr Masjid (7.9 miles)
• St Ann Catholic Church (8.5 miles)

Parks

• Meadowood Park (4.9 miles)
• Eagle Creek Park (6.4 miles)
• Hummel Park (7.1 miles)

Transportation

• Concourse B (5 miles)
• Indianapolis International Airport (IND) (5.1 miles)
• TSA Screening (5.2 miles)
• Delta Air Lines Ticket Counter (5.2 miles)
• Delta Sky Club (5.2 miles)
• Concourse A (5.2 miles)