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4.6 from 69 reviews
5 stars
59
4 stars
3
3 stars
2
2 stars
0
1 stars
5
Overall Review of Changes Home Care
common3 reviews mention this
Caregivers feel well matched
Residents describe a good caregiver fit that improves daily comfort at home.
Multiple families say Changes Home Care worked to pair the right caregiver to the person’s needs, not just schedule help. One reviewer highlighted how the team found a “right match,” while another described receiving a matched caregiver with a respectful, supportive approach. A third family noted that the agency connects caregivers with the best client fit, and the result is better day-to-day care at home.
common4 reviews mention this
Scheduling and office communication
The office support is described as responsive and straightforward to work with.
Several reviewers specifically mention how easy the scheduling process feels, including quick adjustments when needs or calendars change. Families also describe prompt phone and office communication, including staff answering quickly and getting back the same day when needed. One reviewer described the whole experience as transparent from the first call, with the team making it feel organized and clear.
common3 reviews mention this
Cleaning and hands-on personal care
Residents frequently mention dependable cleaning and hands-on help with daily tasks.
Reviewers point to practical, at-home care—especially cleaning and personal assistance. One family described a caregiver doing an intensive cleaning and giving a bath, while another said cleaning personnel are “always on time” and respectful of their duties. A separate review also tied their satisfaction to cleanliness alongside care services, suggesting the day-to-day work is a key part of the experience.
caveat3 reviews mention this
Understaffing leads to missed visits
Some reviewers report reliability issues tied to understaffing and communication gaps.
A small set of reviews raise concerns about reliability, including understaffing and poor internal communication. These reviewers describe aides not showing up, sometimes without enough advance notice, and the office being unaware of what was scheduled. One reviewer summarized the pattern as frequent aide no-shows with no backup to fill in.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Transportation
Indianapolis International (4 miles away)
Nearby Places of Interest
This part of Avon, Indiana offers a variety of amenities and services that cater to seniors looking for a comfortable and convenient lifestyle. With multiple restaurants nearby such as Red Lobster and Olive Garden, seniors can enjoy dining out without having to travel far. There are also several cafes like Starbucks and Panera Bread for those who prefer a quick bite or a relaxing coffee break. The area is well-equipped with pharmacies including Walgreens and CVS, ensuring easy access to medications and healthcare needs. In terms of healthcare services, there are reputable physicians' offices, hospitals like IU Health West Hospital Emergency Medicine, and rehabilitation centers within close proximity. For recreation and relaxation, there are parks like Meadowood Park and Hummel Park nearby for outdoor activities. Additionally, transportation options are available with Indianapolis International Airport just a short distance away for those who may need to travel frequently. Places of worship such as Church of Christ at Plainfield and Valley Mills Christian provide spiritual support for seniors looking to maintain their faith community. Overall, this part of Avon provides a well-rounded environment suitable for senior living with convenience and quality care in mind.
Restaurants
Red Lobster (0.1 miles)
Olive Garden (0.1 miles)
Portillo's Hot Dogs (0.4 miles)
Chick-Fil-A (0.7 miles)
Cooper's Hawk Winery & Restaurants (1.3 miles)
Rookies Sports Pub (2.1 miles)
Chick-Fil-A (3.2 miles)
Cafes
Starbucks (0.4 miles)
Starbucks (0.8 miles)
Panera Bread (3.5 miles)
Cabin Coffee (4.5 miles)
Starbucks (4.6 miles)
Starbucks (7.2 miles)
Starbucks (8.4 miles)
Theaters
Regal Shiloh Crossing (0.4 miles)
AMC Perry Crossing 18 (3.8 miles)
Hendricks County Fairgrounds (7.7 miles)
Pharmacies
Walgreens (0.9 miles)
Walgreens (2 miles)
CVS Pharmacy (2 miles)
Walgreens (3.1 miles)
CVS Pharmacy (3.2 miles)
CVS Pharmacy (3.7 miles)
CVS Pharmacy (4.1 miles)
Physicians
Mims Lisa A MD (1 miles)
American Health Network (1.2 miles)
Avon Family Health (1.3 miles)
Precious Peek 4D Ultrasound (2.1 miles)
MyEyeDr (3.9 miles)
IU Health Physicians (4.8 miles)
Pro Scan Imaging (4.8 miles)
Hospitals
IU Health West Hospital Emergency Medicine (1.1 miles)
Assurance Of Indianapolis (3.8 miles)
Methodist Hospital of Indiana (4.8 miles)
Rehabilitation Hospital of Indiana (5.8 miles)
Hendricks Regional Health Brownsburg Hospital (6.1 miles)
Advanced Wound Center at Community Westview Hospital (7.5 miles)
Richard L. Roudebush Va Medical Center (8.4 miles)
Places of Worship
Church of Christ at Plainfield (4 miles)
Speedway Christian Church (5.3 miles)
Valley Mills Christian (6.5 miles)
St Ann Catholic Church (7.5 miles)
Al-Fajr Masjid (8 miles)
Connection Pointe Christian Church of Brownsburg (8.1 miles)
Transportation
Concourse B (4.1 miles)
Indianapolis International Airport (IND) (4.2 miles)
Changes Home Care is located at 10100 E US Highway 36 Ste C, Avon, IN 46123 in Hendricks County, Indiana
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In-home care is increasingly sought after by older adults for maintaining independence, with average private home care rates in 2025 varying by state and service type, reflecting geographical and local labor market influences. As demand rises, families are considering funding options like Medicaid waivers and long-term care insurance to manage costs effectively while ensuring quality care.
Home health care has become essential for supporting independence among the aging population, offering diverse services such as skilled nursing and rehabilitation in familiar environments, while also incorporating technology for personalized care. Despite its benefits, including improved recovery rates and emotional well-being, challenges like safety, staff availability, and insurance navigation must be managed for effective implementation.
Home health care offers a range of clinical services provided in a patient's home, including nursing and therapy, tailored to individual needs, particularly for aging seniors with chronic conditions. This approach enhances patient independence, promotes better disease management, and utilizes technology for real-time monitoring while fostering collaboration among healthcare providers and family members.
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Indianapolis International (4 miles away)
Caring staff, clean environment, and engaging activities with good dining.
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