Brooke Knoll Village in Avon, IN

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  • Interior

    A spacious and elegantly designed lobby area with comfortable seating and a piano.
  • Architecture

    Spacious lobby area with a piano and comfortable seating.
  • Bedroom

    A hospital room with a neatly made bed and medical equipment on the wall.
  • Dining

    A well-lit dining room featuring wooden floors, multiple tables and chairs, with elegant chandeliers and curtains.
  • Seating

    A cozy home theater setup with recliner seating and a projector screen.
  • Swimming Pool

    An indoor therapy pool designed for rehabilitation and water exercises.

Brooke Knoll Village in Avon, IN

1108 Kingwood Drive, Avon, IN 46123

For more information about senior living options: (844) 490-3973

3.8 from 77 reviews
5 stars
48
4 stars
7
3 stars
1
2 stars
3
1 stars
18

Assisted Living Skilled Nursing Facility

Overall Review of Brooke Knoll Village

Pros

  • pro The facility is described as beautiful and a premier choice, with friendly, caring staff.
  • pro The building is very clean and has a welcoming atmosphere.
  • pro The rehabilitation team - physical, occupational, and speech therapists - are amazing and help residents recover quickly.
  • pro The nurses, CNAs, and physicians are kind, compassionate, and go above and beyond to ensure residents are on the road to recovery.
  • pro There are numerous daily activities and outings that keep residents engaged.
  • pro The admissions staff are attentive and help new residents feel at home.
  • pro The food is good and well-presented, and residents enjoy their meals.
  • pro The concierge and administrative team are highly praised for their support and responsiveness.
  • pro Many reviewers would recommend Brooke Knoll Village to a loved one.
  • pro The facility is state-of-the-art with exceptional activities and guest entertainment.
  • pro Austin, a special aide, is highlighted for his kindness and going above and beyond.

Cons

  • pro They are consistently understaffed and overworked, leading to insufficient care.
  • pro They do not listen to hospital instructions and allegedly lie about patient needs.
  • pro Nobody answers the call lights, especially at night, and some night aides are described as lazy.
  • pro Residents have not received basic hygiene care, with showers delayed for weeks.
  • pro Soiled laundry and poor hygiene are left for days, indicating neglect.
  • pro Medications and treatments have been removed or altered without informing the family.
  • pro There are reports of injuries and being manhandled during care, causing bruises.
  • pro The state has found numerous violations, raising safety concerns.
  • pro The facility's beauty is merely a facade, while actual care is lacking.

Review

Brooke Knoll Village in Avon, Indiana is best suited for families prioritizing a rehab-forward experience in a polished, homelike setting. The community tends to serve well for residents recovering from surgery, strokes, or other short- to mid-term rehabilitation needs, with a strong emphasis on restorative therapy and a campus that feels inviting and safe. For families who want a facility that combines clean surroundings, an active activity calendar, and accessible therapy services designed to return a resident to independence, Brooke Knoll can deliver on those expectations and often does so with a warm, familial tone.

However, several reviews flag clear reasons to consider alternatives. Understaffing and high turnover appear repeatedly, with anecdotes about aides being overworked and night-shift coverage being inconsistent. Instances of delayed or missed hygiene assistance, postponed showers, and lapses in basic care have colored many families' impressions. Allegations of poor communication, difficulty obtaining updates, and even more severe concerns around safety and accountability have led some families to remove loved ones or to distance themselves from the facility. For anyone who requires steadfast, consistently available frontline care, these reports warrant serious caution.

The strongest positives consistently described are the facility's cleanliness, the welcoming atmosphere, and the quality of rehabilitative services. Many reviewers praise the therapy teams - physical, occupational, and speech therapists - as knowledgeable, hands-on, and capable of moving residents toward discharge with real momentum. The building's appearance and the breadth of onsite amenities - good food, multiple activity options, and spaces that feel comfortable for visitors - enhance the overall experience. When care teams listen and respond well, families report feeling their loved ones are respected, engaged, and treated with genuine kindness.

Nonetheless, the cons carry significant weight, especially for long-term or high-dependency residents. The most troubling themes center on reliability and safety: insufficient nursing presence, inconsistent bedside care, and gaps in oversight that leave some residents feeling neglected or overburdened by staff turnover. Reports range from basic daily needs being unmet to more alarming concerns about medication changes without appropriate notification and even, in some accounts, the mishandling of sensitive care tasks. The gulf between what is promised in admissions conversations and what occurs in day-to-day care is real enough to shift perceptions decisively for families weighing stay duration and risk tolerance.

In evaluating how the pros offset the cons, the answer depends on priorities. For rehab-focused goals where timely progress and professional therapy matter most, Brooke Knoll's strong therapy program, clean environment, and patient-centered activities can meaningfully offset the risk of occasional staffing gaps. The facility's capacity to coordinate discharge planning and its demonstrated responsiveness when concerns are raised are assets that can protect a resident's trajectory toward home or a more independent living arrangement. Yet for those seeking consistent, 24/7 attentiveness, or for residents with complex medical needs requiring near-constant supervision, the ongoing staffing variability can erode trust and safety, undermining the positives.

Practically, this means a decisive decision hinges on the resident's needs and the family's tolerance for risk. If the goal is high-quality rehabilitation with a pleasant setting and a proactive therapy team - and if family members are prepared to engage with administration, monitor care closely, and request specific staffing assurances - Brooke Knoll can be a solid option. Prospective families should insist on meeting directly with admissions and the therapy leadership, request detailed staffing ratios, and probe the facility's recent survey results and corrective action plans. Tour with a focus on night and weekend care, call-light responsiveness, and hygiene protocols to gauge real-world performance beyond the brochure.

Features

Housing

  • 117 resident community capacity 117 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Indianapolis International (5 miles away) Indianapolis International (5 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Brooke Knoll Village in Avon, IN is a Skilled Nursing Facility that offers a range of amenities and care services to its residents. This community provides a comfortable and convenient living environment with various amenities available on-site.

Residents can enjoy the convenience of having a beauty salon, allowing them to maintain their personal grooming needs without leaving the community. Cable or satellite TV is also provided for entertainment purposes. For those who require transportation, the community offers community-operated transportation services. Residents can easily access the computer center for internet use or engage in various activities in the gaming room.

The dining experience at Brooke Knoll Village is exceptional, with a restaurant-style dining room where residents can enjoy delicious meals prepared and served by the staff. Special dietary restrictions are taken into consideration to accommodate individual needs.

The community also boasts an array of gathering spaces and facilities designed to promote an active lifestyle. A fitness room is available for residents who wish to engage in physical activities, while a small library provides a peaceful space for reading and relaxation. Outdoor spaces such as gardens offer opportunities for leisurely strolls and enjoying nature.

Care services provided at Brooke Knoll Village include 24-hour supervision to ensure that residents receive round-the-clock attention and support. Assistance with daily living activities such as bathing, dressing, and transfers is readily available. Medication management ensures that residents receive proper medication administration and adherence to their prescribed regimens. Special dietary restrictions are accommodated, including diabetes diets, for optimal health management.

In terms of entertainment and engagement, concierge services are offered to assist residents in planning their activities and outings. Fitness programs are available to promote physical well-being, while planned day trips provide opportunities for exploration outside the community. Resident-run activities give individuals the chance to socialize with peers within the community setting, fostering a sense of belonging. Scheduled daily activities ensure there is always something enjoyable happening within the community.

Brooke Knoll Village benefits from its location, with numerous amenities and services in the surrounding area. There are several cafes, restaurants, pharmacies, and physicians nearby, providing easy access to essential needs and healthcare services. Parks offer opportunities for outdoor recreation, while places of worship and theaters cater to various interests. Additionally, hospitals are conveniently located nearby for any medical emergencies or specialized care requirements.

Overall, Brooke Knoll Village offers a comprehensive range of amenities and care services within a vibrant community setting. With attentive staff members and a focus on promoting an active and fulfilling lifestyle, residents can enjoy a comfortable and supportive environment that encourages overall well-being.

Nearby Places of Interest

Physicians

  • American Health Network (0.5 miles)
  • Mims Lisa A MD (0.5 miles)
  • Avon Family Health (1.3 miles)
  • Precious Peek 4D Ultrasound (2.4 miles)
  • Pro Scan Imaging (4.7 miles)
  • Comprehensive Neurologic Services PC (4.7 miles)
  • American Health Network (4.7 miles)

Hospitals

  • IU Health West Hospital Emergency Medicine (0.5 miles)
  • Assurance Of Indianapolis (4.1 miles)
  • Hendricks Regional Health Brownsburg Hospital (5 miles)
  • Rehabilitation Hospital of Indiana (5.2 miles)
  • Methodist Hospital of Indiana (5.7 miles)
  • Advanced Wound Center at Community Westview Hospital (7.4 miles)
  • Hendricks Regional Health (8.1 miles)

Theaters

  • Regal Shiloh Crossing (1 miles)
  • AMC Perry Crossing 18 (4.8 miles)
  • Hendricks County Fairgrounds (7.4 miles)

Restaurants

  • Portillo's Hot Dogs (1.2 miles)
  • Red Lobster (1.2 miles)
  • Olive Garden (1.2 miles)
  • Cooper's Hawk Winery & Restaurants (1.4 miles)
  • Chick-Fil-A (1.5 miles)
  • Rookies Sports Pub (2.2 miles)
  • Spyke's Bar and Grille (2.9 miles)

Cafes

  • Starbucks (1.2 miles)
  • Starbucks (1.6 miles)
  • Cabin Coffee (4.3 miles)
  • Starbucks (4.4 miles)
  • Panera Bread (4.5 miles)
  • Starbucks (6.1 miles)

Pharmacies

  • Walgreens (1.7 miles)
  • CVS Pharmacy (2 miles)
  • Walgreens (2 miles)
  • CVS Pharmacy (2.7 miles)
  • CVS Pharmacy (3.1 miles)
  • Walgreens (3.3 miles)
  • CVS Pharmacy (4.7 miles)

Places of Worship

  • Church of Christ at Plainfield (4.7 miles)
  • Speedway Christian Church (5.5 miles)
  • Connection Pointe Christian Church of Brownsburg (7 miles)
  • Valley Mills Christian (7.6 miles)
  • Al-Fajr Masjid (8 miles)
  • St Ann Catholic Church (8.6 miles)

Parks

  • Meadowood Park (5 miles)
  • Eagle Creek Park (6.4 miles)
  • Hummel Park (7.1 miles)

Transportation

  • Concourse B (5.2 miles)
  • Indianapolis International Airport (IND) (5.2 miles)
  • TSA Screening (5.3 miles)
  • Delta Air Lines Ticket Counter (5.3 miles)
  • Delta Sky Club (5.3 miles)
  • Concourse A (5.3 miles)

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