Brooke Knoll Village in Avon, IN

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  • Interior

    A spacious and elegantly designed lobby area with comfortable seating and a piano.
  • Architecture

    Spacious lobby area with a piano and comfortable seating.
  • Bedroom

    A hospital room with a neatly made bed and medical equipment on the wall.
  • Dining

    A well-lit dining room featuring wooden floors, multiple tables and chairs, with elegant chandeliers and curtains.
  • Seating

    A cozy home theater setup with recliner seating and a projector screen.
  • Swimming Pool

    An indoor therapy pool designed for rehabilitation and water exercises.

Brooke Knoll Village in Avon, IN

Information last verified:

1108 Kingwood Drive, Avon, IN 46123

For more information about senior living options: (844) 490-3973

3.9 from 85 reviews
5 stars
53
4 stars
10
3 stars
1
2 stars
3
1 stars
18

Overall Review of Brooke Knoll Village

Pros

  • pro The staff are kind, welcoming, and truly patient and caring.
  • pro The facility is beautiful, clean, and has a warm, home-like atmosphere.
  • pro Jessica, the director, has made improvements and encourages attentive, kind staff.
  • pro The rehab and therapy teams are excellent and help residents recover and return home.
  • pro The nursing staff and CNAs provide compassionate, high-quality care.
  • pro The environment offers many activities and events for residents and families.
  • pro The facility feels like family to residents and their loved ones.
  • pro Management listens and works to resolve issues, often going above and beyond for patients.
  • pro The rooms are clean and well-maintained, with thoughtful features enhancing privacy and comfort.

Cons

  • pro The facility is chronically understaffed with high turnover, leading to neglectful care.
  • pro Staff are rude and inattentive, and communication with residents and families is poor.
  • pro Aides are not adequately trained, resulting in dehydration and unsafe handling of patients.
  • pro Hygiene is neglected, with soiled laundry left for days.
  • pro Feces are left on shower chairs and shared equipment is not properly cleaned.
  • pro Call lights go unanswered, leaving residents without prompt assistance.
  • pro Personal belongings go missing and there are accusations of theft, with little accountability.
  • pro State health inspectors found multiple violations, signaling serious quality-of-care problems.

Review

Brooke Knoll Village in Avon, Indiana is best suited for families seeking a rehab-forward approach with a genuine emphasis on therapy, daily activities, and a welcoming, home-like atmosphere. The community tends to attract those aiming to restore function after surgery or a medical event, with a strong payoff in the form of attentive therapists and a clean, attractive setting. The experience of the most trusted staff and a director who has been proactive in improving communication, particularly for residents with special needs, such as deaf family members, can make a meaningful difference for families seeking practical progress and daily reassurance. In short, the blend of robust restorative care, accessible design, and lively programming makes Brooke Knoll a compelling match for short-term rehab that aims to unlock independence and a smoother return home.

Nevertheless, clear caveats accompany the positives. A significant portion of reviews flag staffing gaps and inconsistent day-to-day care as persistent risks, with reports of missed showers, delayed assistance, and gaps in hygiene or medication oversight. Some families describe call lights unanswered at night, incomplete care plans, and a sense that accountability can be uneven, which undermines trust during vulnerable recovery periods. There are also troubling anecdotes about bedside matters, lost or mishandled belongings, and accusations of treatment lapses, that escalate concern for residents with complex medical needs. Given these patterns, alternatives with stronger staffing guarantees, tighter oversight, and consistently transparent leadership deserve consideration for families who cannot tolerate recurring gaps in basic care or clear communication.

The core strengths of Brooke Knoll do a credible job of offsetting many concerns when rehab and daily engagement are the priority. The campus is consistently praised for cleanliness, organization, and a warm, welcoming vibe that makes visitors and new residents feel at ease. Therapy teams are repeatedly commended for their expertise and dedication; physical, occupational, and speech therapists frequently help residents achieve noticeable gains and quicker return-to-home trajectories. The social fabric, activities ranging from Bible study and arts and crafts to outings and movie experiences, adds practical value for families seeking a well-rounded daily life. When therapy is the focal point, the combination of skilled clinicians and a supportive environment often delivers tangible progress, which can outsize other weaknesses in the eyes of families prioritizing recovery.

Rehabilitation outcomes at Brooke Knoll are a consistently cited bright spot. The rehab experience often emerges as the strongest rationale for choosing Brooke Knoll, with many reviewers highlighting personalized attention, steady progress, and discharge planning that emphasizes getting residents back to independent living. Families frequently point to dedicated therapists who build trust and push for advancement, along with care teams that coordinate well with discharge planners and social services. The inpatient rehab culture at its best feels cohesive: therapists, nurses, and aides who know residents, a reliable routine, and a transparent path to home. For residents whose goal is meaningful improvement and a clear return-home plan, the rehabilitation pipeline here is hard to beat in the Avon area.

The facility culture and overall operation present a more mixed picture. While many rave about the beauty of the building, the friendliness of the staff, and the breadth of amenities (including a cinema, beauty salon, and ample common areas), others describe uneven leadership, variable communication, and frequent shift-to-shift inconsistency. Night staff performance and turnover are recurrent themes in some accounts, with instances of delayed services and insufficient attention to basic needs denting overall confidence. The contrast between a polished facade and inconsistent front-line care suggests that outcomes at Brooke Knoll hinge on which team member is on shift, which unit, and how engaged administration is in addressing problems quickly. Prospective families should dig beneath the surface during tours, asking pointed questions about leadership accessibility, current staffing ratios, and the facility’s recent corrective actions.

For families weighing Brooke Knoll, a disciplined, informed approach is essential. If the priority is rehab progress and a lively, supportive atmosphere with staff who truly know residents, Brooke Knoll can be an excellent fit, provided the current staffing and care-management framework are solidly in place. Tours should include concrete demonstrations of daily routines, opportunities to observe therapy sessions, and candid conversations with both nursing leadership and therapy managers about staffing levels and turnover. Request recent state survey results and a detailed account of how care gaps are monitored and closed. If the resident requires high-frequency assistance, meticulous hygiene, and predictable, consistently responsive care, consider alternatives with established staffing guarantees and a clearer track record of maintaining strict patient-safety standards. Brooke Knoll remains a strong contender for rehab-focused stays and for families who value a warm environment and capable therapy, but the decision must hinge on verifiable current staffing stability, robust care protocols, and demonstrable accountability at the leadership level. Only then can a confident choice be made that aligns with safety, progress, and peace of mind.

Features

Housing

  • 117 resident community capacity 117 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Indianapolis International (5 miles away) Indianapolis International (5 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Brooke Knoll Village in Avon, IN is a Skilled Nursing Facility that offers a range of amenities and care services to its residents. This community provides a comfortable and convenient living environment with various amenities available on-site.

Residents can enjoy the convenience of having a beauty salon, allowing them to maintain their personal grooming needs without leaving the community. Cable or satellite TV is also provided for entertainment purposes. For those who require transportation, the community offers community-operated transportation services. Residents can easily access the computer center for internet use or engage in various activities in the gaming room.

The dining experience at Brooke Knoll Village is exceptional, with a restaurant-style dining room where residents can enjoy delicious meals prepared and served by the staff. Special dietary restrictions are taken into consideration to accommodate individual needs.

The community also boasts an array of gathering spaces and facilities designed to promote an active lifestyle. A fitness room is available for residents who wish to engage in physical activities, while a small library provides a peaceful space for reading and relaxation. Outdoor spaces such as gardens offer opportunities for leisurely strolls and enjoying nature.

Care services provided at Brooke Knoll Village include 24-hour supervision to ensure that residents receive round-the-clock attention and support. Assistance with daily living activities such as bathing, dressing, and transfers is readily available. Medication management ensures that residents receive proper medication administration and adherence to their prescribed regimens. Special dietary restrictions are accommodated, including diabetes diets, for optimal health management.

In terms of entertainment and engagement, concierge services are offered to assist residents in planning their activities and outings. Fitness programs are available to promote physical well-being, while planned day trips provide opportunities for exploration outside the community. Resident-run activities give individuals the chance to socialize with peers within the community setting, fostering a sense of belonging. Scheduled daily activities ensure there is always something enjoyable happening within the community.

Brooke Knoll Village benefits from its location, with numerous amenities and services in the surrounding area. There are several cafes, restaurants, pharmacies, and physicians nearby, providing easy access to essential needs and healthcare services. Parks offer opportunities for outdoor recreation, while places of worship and theaters cater to various interests. Additionally, hospitals are conveniently located nearby for any medical emergencies or specialized care requirements.

Overall, Brooke Knoll Village offers a comprehensive range of amenities and care services within a vibrant community setting. With attentive staff members and a focus on promoting an active and fulfilling lifestyle, residents can enjoy a comfortable and supportive environment that encourages overall well-being.

Nearby Places of Interest

Physicians

  • American Health Network (0.5 miles)
  • Mims Lisa A MD (0.5 miles)
  • Avon Family Health (1.3 miles)
  • Precious Peek 4D Ultrasound (2.4 miles)
  • Pro Scan Imaging (4.7 miles)
  • Comprehensive Neurologic Services PC (4.7 miles)
  • American Health Network (4.7 miles)

Hospitals

  • IU Health West Hospital Emergency Medicine (0.5 miles)
  • Assurance Of Indianapolis (4.1 miles)
  • Hendricks Regional Health Brownsburg Hospital (5 miles)
  • Rehabilitation Hospital of Indiana (5.2 miles)
  • Methodist Hospital of Indiana (5.7 miles)
  • Advanced Wound Center at Community Westview Hospital (7.4 miles)
  • Hendricks Regional Health (8.1 miles)

Theaters

  • Regal Shiloh Crossing (1 miles)
  • AMC Perry Crossing 18 (4.8 miles)
  • Hendricks County Fairgrounds (7.4 miles)

Restaurants

  • Portillo's Hot Dogs (1.2 miles)
  • Red Lobster (1.2 miles)
  • Olive Garden (1.2 miles)
  • Cooper's Hawk Winery & Restaurants (1.4 miles)
  • Chick-Fil-A (1.5 miles)
  • Rookies Sports Pub (2.2 miles)
  • Spyke's Bar and Grille (2.9 miles)

Cafes

  • Starbucks (1.2 miles)
  • Starbucks (1.6 miles)
  • Cabin Coffee (4.3 miles)
  • Starbucks (4.4 miles)
  • Panera Bread (4.5 miles)
  • Starbucks (6.1 miles)

Pharmacies

  • Walgreens (1.7 miles)
  • CVS Pharmacy (2 miles)
  • Walgreens (2 miles)
  • CVS Pharmacy (2.7 miles)
  • CVS Pharmacy (3.1 miles)
  • Walgreens (3.3 miles)
  • CVS Pharmacy (4.7 miles)

Places of Worship

  • Church of Christ at Plainfield (4.7 miles)
  • Speedway Christian Church (5.5 miles)
  • Connection Pointe Christian Church of Brownsburg (7 miles)
  • Valley Mills Christian (7.6 miles)
  • Al-Fajr Masjid (8 miles)
  • St Ann Catholic Church (8.6 miles)

Parks

  • Meadowood Park (5 miles)
  • Eagle Creek Park (6.4 miles)
  • Hummel Park (7.1 miles)

Transportation

  • Concourse B (5.2 miles)
  • Indianapolis International Airport (IND) (5.2 miles)
  • TSA Screening (5.3 miles)
  • Delta Air Lines Ticket Counter (5.3 miles)
  • Delta Sky Club (5.3 miles)
  • Concourse A (5.3 miles)

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