Ascension Living Sacred Heart Village

Pros

• The facility provides excellent care, with staff members described as compassionate, caring, and professional.
• Residents appreciate the well-maintained and pleasant living spaces, which have been recently updated.
• The dining options are varied and enjoyable, with a special menu available each day.
• Personal services, such as bringing ice water to residents, are highlighted as a thoughtful touch by the staff.
• Family members feel reassured knowing their loved ones are in a safe and supportive environment that promotes independence.
• The facility offers a variety of engaging activities for residents, contributing to their overall happiness and well-being.
• Communication between staff and family members is emphasized as prompt and helpful.
• Residents often express their satisfaction with the living arrangements and the level of assistance provided by the staff.
• Overall cleanliness of the facility is noted positively, creating a pleasant atmosphere for residents and visitors alike.

Cons

• There has been a noticeable decline in care quality since Presence Life Connections purchased the facility, with excellent staff members leaving due to lack of support.
• The reduction in the number of CNAs has resulted in extended wait times for residents.
• Several amenities that were previously available to residents have been taken away, negatively impacting morale among both employees and residents.
• The floors are slippery due to high humidity, creating safety concerns for residents.
• Safety strips being installed on the floors are ineffective because they won't adhere properly due to moisture issues.
• Some reviews suggest that, despite positive experiences, there have been significant changes that led to dissatisfaction among current residents and their families.

Review

Ascension Living Sacred Heart Village has garnered a significant number of positive reviews from families and residents alike, highlighting its dedication to providing quality care, a supportive environment, and personalized services. Many reviewers have expressed gratitude for the standard of care their loved ones receive at this facility, noting that staff members—from doctors and nurses to administrative personnel—work collaboratively to ensure residents' needs are met with compassion and professionalism. One family member shared their experience of feeling a sense of calm upon entering the facility, an indication that the environment is welcoming and conducive to both physical and emotional well-being.

The accommodations at Ascension Living Sacred Heart Village have also received commendable mentions. Residents appreciate the cleanliness and upkeep of the rooms, many of which appear to be newly renovated or well-maintained. The community boasts comfortable living spaces that make it feel like home rather than merely a medical facility. Family members take comfort in knowing that their loved ones are in pleasant surroundings where attention to detail is prioritized. The dining options also rank highly among family members; there seems to be a level of satisfaction with the menus offered daily, accommodating dietary preferences while ensuring tasty meals are available.

However, while most feedback is overwhelmingly favorable, some critiques shed light on areas needing attention. A notable concern shared by one reviewer was about slippery floors within the facility caused by high humidity levels—a challenge attributed to weather conditions rather than negligence on part of management. Although safety measures such as strips were being considered for improvement, they faced challenges due to moisture retention on floors. Nonetheless, families have acknowledged management's efforts in addressing these concerns promptly.

Another aspect praised is how quickly staff responds to individual requests; whether it’s bringing ice water or helping mount TVs in personal spaces, small gestures have made significant impacts on resident comfort levels. Additionally, a consistent theme throughout various reviews was the ability for residents like one woman diagnosed with diabetes and mild dementia to receive adequate help without sacrificing independence in their daily activities. Social interactions appear strong as well, with several facilities offering bingo games, outings for shopping trips, musical entertainments, and spiritual development opportunities—all elements contributing positively toward maintaining an engaging lifestyle.

Families also voiced appreciation for transparent communication between staff and relatives concerning resident health status; one reviewer specifically highlighted effective communication from caregivers who consistently keep family members informed about changes pertaining to their loved ones’ care or wellbeing. Such proactive engagement creates assurance for families even when they cannot be physically present—which can be particularly important for those living far away.

In contrast with these positive experiences stands criticism following leadership changes at other facilities previously associated with Sacred Heart Village. Some former residents lamented declines in staffing quality and availability of resources after new ownership took over—asserting that morale among both employees and residents had suffered significantly as a result. While this negativity does not overshadow the otherwise glowing reviews about Ascension Living Sacred Heart Village itself—the consensus remains clear: many families find solace knowing their loved ones reside in an environment characterized by empathy-driven care alongside enjoyable social activities tailored toward enhancing everyday life experiences for all residents involved.

This part of Avilla, Indiana offers a variety of amenities suitable for senior living. With multiple places of worship nearby, including the Ark of Avilla Assembly of God and Faith United Methodist Church, residents have access to spiritual support and community engagement. In terms of healthcare, there are several pharmacies and physician offices within a short distance, such as Fischer Pharmacare Avilla and Parkview Physicians Group - Family Medicine. Additionally, the area boasts convenient dining options like St James Restaurant and Taps Pub & Grub, as well as recreational opportunities at parks like Ocker Park and Chain O'Lakes State Park. Residents can also easily access transportation services like CSX Garrett Yard for travel needs. Overall, this part of Avilla provides a welcoming environment with a range of services to support seniors in their daily lives.

Places of Worship

• Ark of Avilla Assembly of God (0.3 miles)
• Presbyterian Church (5.1 miles)
• First Baptist Church (5.1 miles)
• Grace Christian Church (5.1 miles)
• Crosspointe Family Church (5.2 miles)
• Fellowship Bible Church (5.2 miles)
• Faith United Methodist Church (5.6 miles)

Restaurants

• St James Restaurant (0.5 miles)
• Taps Pub & Grub (1.2 miles)
• Pizza Forum (5.1 miles)
• Ben's Soft Pretzels (5.3 miles)
• Super Chopsticks Chinese Restaurant (5.4 miles)
• Applebee's (5.5 miles)
• Burger King (5.5 miles)

Pharmacies

• Fischer Pharmacare Avilla (0.8 miles)
• Walmart Pharmacy (5.7 miles)
• Walgreens (5.7 miles)
• CVS Pharmacy (5.8 miles)
• Scott's Food & Pharmacy (5.8 miles)
• CVS Pharmacy (8.8 miles)
• DeKalb Health PharmaCare (10.5 miles)

Physicians

• Parkview Physicians Group - Family Medicine (0.9 miles)
• Ronda Farnham, NP (0.9 miles)
• WeCare (4.6 miles)
• Drs. Roush and Will Optometrists (5 miles)
• Brenda OHara, MD (5.4 miles)
• Parkview FirstCare - Kendallville Internal Medicine (5.4 miles)
• Dekalb Medical Services-Garrett (5.6 miles)

Theaters

• Auburn Garrett Drive In (5 miles)
• Strand Theatre (5 miles)

Parks

• Kendallville Park & Recreation (5 miles)
• Ocker Park (5.2 miles)
• Jordan Wetland Park (6.2 miles)
• Chain O'Lakes State Park (7.4 miles)
• National History Musuem Sport Complex (8.2 miles)
• Memorial Park (9.2 miles)
• Auburn Dog Park (9.7 miles)

Transportation

• Csx Garrett Yard (5.7 miles)
• Century Aviation (10.1 miles)
• Amtrak-Wti (11.9 miles)

Hospitals

• Parkview Noble Hospital (6 miles)
• DeKalb Health (10.6 miles)
• Auburn Birthing Center (11 miles)

Cafes

• Five Lakes Coffee (8.5 miles)
• Cranberry Cottage Cafe & Tea Room (9.5 miles)
• Busy Brush Cafe (9.5 miles)