Cameron Memorial Hospital

Pros

• The Cameron staff - from rehab to nurses to dietitians - delivered great care and listened to patients' needs.
• The ED team provided capable and considerate care, with attentive follow-up.
• Dr. Cassidy demonstrated compassion, an excellent bedside manner, and thorough treatment.
• Dr. Kamau was highly regarded for listening to patients and delivering quality care.
• The hospital provides excellent professional care and is described as the best small hospital in the area.
• The staff showed compassion and concern, with maternity nurses volunteering to help during high patient volume.
• The overall staff were praised as top notch, with a friendly, hometown atmosphere and caring demeanor.

Cons

• The hospital is described as having horrible service and a lack of compassion, with nurses who argue instead of helping.
• Nurses were dismissive and did not listen to patients, violating privacy rights.
• Emergency department wait times were very long, with apparent understaffing.
• Billing practices were criticized as deceptive or error-prone, including charges for services never performed.
• A doctor was accused of recklessly stopping a long-standing blood pressure medication, risking a mini-stroke.
• The staff were judgmental toward addicts and did not take their concerns seriously.
• Patient rooms were described as shockingly small and overly restrictive for visitors.
• The facility was labeled a "glorified band-aid stand" that prolongs suffering.
• Misinformation about policies caused distress and inconvenience.
• There were concerns about billing records and documentation, with allegations of sneaky billing practices.

Review

A scan of patient voices about Cameron Memorial Community Hospital reveals a strikingly mixed picture: moments of genuine care and professional competence sit beside accounts of fear, frustration, and financial confusion. Some people describe experiences that left them feeling heard, respected, and well cared for, while others recount encounters they say were marked by hostility, miscommunication, or a perceived lack of concern for their well-being. Taken together, these accounts suggest a facility where care quality can feel very different depending on the encounter, unit, or staff member involved.

Several reviews center on an encounter that was deeply troubling and contested. One account describes a situation in which police were present and, according to the patient, officers escalated the interaction rather than using de-escalation techniques. The reviewer claims the hospital's protocols for de-escalation were not followed, and privacy rights were not respected as the patient and their family sought information and space. In this narrative, the X-ray area on a Saturday night becomes a focal point of distress, raising questions about patient dignity, safety, and the hospital's coordination with law enforcement. This account stands apart as one of the more alarming experiences cited, and it colors the overall impression of how different patients can be treated in moments of high tension.

Another recurring theme is a perceived lack of compassion and attentiveness from nursing staff. Several reviewers describe nurses who were not listening, who appeared argumentative, or who seemed consumed with administrative tasks rather than the patient's immediate needs. In some cases, the frustration grew into explicit requests for administrative involvement, with the sense that someone from the hospital's leadership needed to intervene to ensure basic courtesy and responsiveness for the patient and their family. The complaint is not about a single incident, but rather a pattern that multiple people felt undermined trust in the care environment during vulnerable moments.

Yet the hospital's reputation is not uniformly negative. A number of reviews highlight highly positive experiences with specific clinicians and staff, illustrating that compassionate, effective care does exist within Cameron Memorial Community Hospital. Individuals praise providers such as Dr. Cassidy in the emergency department for thoroughness and bedside manner, and Dr. Kamau for listening and engaging with patients rather than rushing them through. One patient specifically lauds a nurse named Lisa on the second floor for compassionate care, while another notes that the care team across rehabilitation, nursing, and dietetics treated a loved one with attentiveness and respect. There are also comments about a "hometown" feel and staff who communicated clearly under challenging circumstances, suggesting that for some patients the hospital delivers the kind of personal, attentive care that families hope to receive.

The realm of billing and administration adds another layer of complexity to these experiences. A substantial thread of reviews centers on billing disputes, with patients alleging charges for procedures that were never performed, inconsistent insurance handling, and unexpected out-of-pocket costs. One reviewer details a billing scenario in which additional imaging and procedures led to a large balance that insurance later covered only partially, culminating in a question of whether the hospital's billing practices were being misapplied or too aggressive. The same reviewer mentions a cash-pay discount of 40 percent that should have reduced the bill, but notes that the hospital later billed as if an insurance claim had been filed against the patient's wishes, creating a residual bill and prompting the claim that Cameron's records and billing could be susceptible to mismanagement. The admonition is clear: patients must vigilantly review every record and printouts to ensure they're being charged accurately, and to protect themselves from what some describe as sneaky or unclear billing practices.

The patient experience in the emergency department highlights another frequent theme: the impact of staffing levels and throughput on care. Reviewers repeatedly describe prolonged waits, with one account noting a seven-hour stay in the ER before meaningful progress occurred. The same review mentions that the volume of patients required the hospital to call on maternity nurses to assist in the ER, a gesture that some saw as indicative of overextension but also demonstrated a willingness to mobilize resources to handle demand. After the patient was moved to a room on the second floor, the hospital's nursing staff reportedly stepped up, with more consistent vital checks, comfort measures, and alignment with the physician's orders. These contrasting experiences suggest that the hospital's ability to deliver timely, thorough care may hinge on situational factors like staffing and patient acuity at any given moment.

Within maternity, pediatric, and post-acute care, several reviews speak to high-quality experiences that balance the negative ones. Four births at Cameron and multiple surgeries across different family members are cited positively by some reviewers who emphasize excellent outcomes, strong involvement by care teams, and a patient-centered approach. The same sentiment appears in other departments where families felt supported during difficult diagnoses or after serious illnesses, with caregivers who listened, explained, and followed through with follow-up. The praise for specific staff members - nurses, doctors, and allied health professionals - coexists with more critical narratives, illustrating that a patient's outcome and perception can diverge sharply depending on which team member is involved.

A thread that runs through several reviews is the perception of policy clarity and privacy. One reviewer challenges a hospital policy that seemed inaccurate, causing distress and inconvenience, which underscores how miscommunication at an administrative level can ripple into the patient experience. In addition, critiques about the physical environment - such as very small patient rooms and restrictions on the number of visitors - highlight how infrastructure and visitation policies can influence a patient's ability to receive social support during what is often a stressful period. The combination of miscommunication and environmental constraints contributes to a broader sense that the patient experience is shaped as much by policy and culture as by clinical skill.

There is also a candid voice about stigma and the treatment of vulnerable populations. Several reviews express concern about how patients dealing with addiction or substance use disorders are perceived and treated, with comments suggesting judgmental attitudes and a lack of seriousness in addressing their medical needs. This perspective underscores that the hospital's culture, as experienced by patients facing stigmatized conditions, can strongly affect trust, engagement, and the likelihood of seeking timely care in the future.

Taken together, the collection of reviews depicts a hospital that can be both a source of relief and a site of considerable frustration. Some patients feel well cared for, with clinicians who listen, explain, and take decisive action when needed. Others report distressing encounters marked by perceived disrespect, miscommunication, or financial disorientation. The clearest throughline is that personal experience at Cameron Memorial Community Hospital varies widely, influenced by the specific staff encountered, the timing and severity of medical needs, and the administrative and financial processes surrounding care. For anyone navigating care here, the message appears to be: seek clarity, ask for documentation, and engage with both clinical teams and administration to ensure your rights, needs, and finances are handled with the attention they deserve.

Located in Angola, Indiana, this bustling area offers a variety of amenities that cater to the needs of seniors. With several pharmacies nearby such as Cameron Retail Pharmacy and CVS Pharmacy, accessing medication is convenient. Additionally, there are multiple healthcare facilities in close proximity including Ppg-Family Medicine and Fort Wayne Orthopaedics for any medical needs. For leisurely activities, residents can enjoy cafes like Caleo Cafe and restaurants such as Wings Etc and Village Kitchen. Parks like Commons Park provide opportunities for outdoor recreation and relaxation. Places of worship like St Anthony of Padua Catholic Church offer spiritual fulfillment. Transportation options like U-Haul and Enterprise Rent-A-Car make getting around town easy. Overall, this area of Angola provides a mix of services and attractions to support a comfortable senior living experience.

Pharmacies

• Cameron Retail Pharmacy (0.1 miles)
• CVS Pharmacy (0.6 miles)
• Walgreens (1.8 miles)
• Meijer Pharmacy (2.4 miles)
• CVS Pharmacy (15.2 miles)
• Walmart Pharmacy (17.1 miles)

Physicians

• Ppg-Family Medicine - Berry L Miller MD (0.1 miles)
• Berry Miller, MD (0.1 miles)
• Fort Wayne Orthopaedics (0.1 miles)
• Parkview FirstCare - Angola Family Medicine (0.1 miles)
• Angola Professional Clinic (0.3 miles)
• Oral Maxillofacial Surgery Associates (OMSA) (0.5 miles)
• Holicki Eye Centers & Optical (1 miles)

Hospitals

• Regional Cancer Care Center of Angola (0.1 miles)
• Cameron Medical Office Building (0.1 miles)

Cafes

• Bon Appetit at Trine University (0.2 miles)
• Caleo Cafe (0.3 miles)
• Five Lakes Coffee (1.2 miles)
• Amanda Lee Coffee (6.9 miles)

Restaurants

• Wings Etc (0.3 miles)
• We Hop (0.3 miles)
• Village Kitchen (0.4 miles)
• Little Caesars Pizza (0.5 miles)
• Subway (0.5 miles)
• KFC (0.5 miles)
• Sunset Slush Angola (0.8 miles)

Parks

• Commons Park (0.3 miles)
• Commons Park Selman Pavilion (0.4 miles)
• Pokagon State Park Nat (5 miles)
• City of Fremont dog park (7.1 miles)

Places of Worship

• St Anthony of Padua Catholic Church & Friary (0.7 miles)
• Church of Jesus Christ of Latter Day Saints (1.3 miles)
• WW Studio (2.7 miles)
• Peace Lutheran Church (6.6 miles)
• Southern Baptist Convention (6.9 miles)
• Nevada Mills United Methodist Church (7.7 miles)
• Lake George Lutheran Chapel (8.7 miles)

Transportation

• U-Haul (1 miles)
• Enterprise Rent-A-Car (1.1 miles)
• U-Haul Neighborhood Dealer (6.7 miles)
• U-Haul Neighborhood Dealer (12.7 miles)
• Amtrak-Wti (14.1 miles)