500 North Williams Street, Angola, IN 46703
For more information about senior living options: (844) 490-3973
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The staff are friendly and informative. The facility is clean and charming, making visits pleasant for family members. The care is good and issues are promptly communicated to families. Sarah McDonald is described as a great leader with an excellent, caring team. Lakeland Rehab and Healthcare treats residents like family and offers engaging activities and community involvement. The facility is excellent and highly recommended over other options in town.
Staff turnover is high, causing instability in caregiving. Nurses are in short supply, leaving residents with limited supervision. Outbreaks of flu and COVID remain ongoing problems that can harm residents. Communication with families is difficult; updates are hard to obtain in a timely manner. The facility would not be recommended because staff are unpleasant and rude to visitors. There are claims of unqualified staff and frequent mistakes in patient care. There are allegations of prescription theft by nurse aides and inaction by management. There are reports of neglect and poor hygiene, including inadequate attention to basic needs. Refunds for unused prepaid days are not issued promptly.The collection of experiences surrounding Lakeland Rehab and Healthcare paints a picture of a facility that divides opinion as sharply as it does the resident population it serves. On one hand, there are residents and families who speak highly of the place when needs are moderate and the care team is engaged and stable. They point to clean and welcoming surroundings, friendly and informative staff most of the time, and a rehabilitation program that can be a good fit for semi-mobile residents who just need help with cleansing, feeding, medications, and physical therapy. For these reviewers, Lakeland feels like a place where staff can be dependable, issues are addressed promptly, and leadership ? notably led by Sarah McDonald in at least one account ? can guide a compassionate, capable team. Several reviews emphasize that when things go right, the experience is positive and the facility can be recommended over others in town.
Yet, a contrasting chorus of reviews exposes serious concerns that cut through much more deeply. The most persistent thread is about staffing shortages and high turnover. Several reviewers describe a revolving door of staff, a limited number of nurses, and a systemic difficulty in reaching someone who can provide updates about a resident. In some accounts, this translates to delays in communication, calls for families to repeatedly inquire, and a sense that information is passively "second-hand" rather than proactively shared. The theme of being understaffed is presented not merely as an inconvenience but as a potential risk to timely, attentive care, especially for residents who require constant watching or more intensive supervision.
Other accounts center on how staff interact with families and visitors. Some reviewers recount rude or dismissive behavior, with visitors felt talked down to or treated as if they are a nuisance. One account mentions a staff member who should be dealt with and another describes a caregiver who would not call the family with updates, instead deferring to someone else. The underlying message is that communication culture varies from shift to shift, which can leave families feeling out of the loop during vulnerable times. The contrast between the positive remarks about leadership and the negative ones about day-to-day interactions suggests a facility where strong leadership may exist, but consistency at the ground level is not guaranteed.
Concerns about infection control and overall health risk recur in several reviews. Families recount outbreaks of flu and COVID, and in at least one case, a resident contracted COVID during a respite stay with no family notification for an extended period. There are stories of prolonged quarantine that left a patient immobile or under-stimulated, with delayed responses to therapy or personal care. The emotional and physical toll of such experiences is clear in these narratives: families describe their loved ones deteriorating when they could not access timely therapies or when they were unable to visit due to restrictions. These episodes color the overall impression of Lakeland as a place where infection control and transparent communication during outbreaks require improvement.
Financial and administrative issues appear as a separate but equally troubling vein in the reviews. A number of accounts accuse the facility of problematic billing practices or slow, opaque refund processes for prepaid private-pay days. One review complains about a long, unfulfilled effort to obtain a refund, while another hints at more troubling misconduct by a few individuals, including allegations of prescription theft by staff with a caller urging swift internal action. The specter of theft - presented with specific accusations and a call for accountability - adds a layer of distrust that compounds the stress families feel when their loved ones are in care.
Despite the negative outcry, there are still voices that describe Lakeland in a favorable light, underscoring a genuine diversity of experience. Positive descriptions include clean, charming facilities, a competent rehabilitation program, and residents who thrive with attentive, warm care. Some reviewers highlight that the staff are caring and that the facility makes efforts to involve the community, noting partnerships with local groups and recognizable team-building or celebratory events. A few reviewers express strong personal loyalty, stating that they would recommend Lakeland over other local options and praising the willingness of certain staff members to go the extra mile for residents and families.
Taken together, the reviews present a nuanced portrait of Lakeland Rehab and Healthcare. The facility seems to deliver solid, compassionate care for residents with moderate needs who require assistance with daily activities and rehabilitation. It is praised for cleanliness, some standout staff members, and leadership that inspires confidence in certain quarters. However, systemic problems - including frequent staff turnover, limited staffing levels, inconsistent communication with families, infection outbreaks, and serious accusations of misconduct - cast a shadow over the experience for many residents and their loved ones. The divergence between experiences suggests that outcomes at Lakeland may hinge heavily on the time of day, the specific staff on duty, and the particular health status of the resident.
For families weighing Lakeland as a possible placement, the reviews imply a careful, informed approach. It would be prudent to ask specific questions about nurse-to-resident ratios, how updates are communicated (and how quickly families can expect calls when there are changes), and what infection control measures are in place to prevent outbreaks or to handle them transparently when they occur. Prospective residents with higher needs or families who require frequent, reliable communication might want to visit with questions about emergency procedures, therapy availability, and the facility's response to concerns about medication, safety, and personal care. The overarching message is clear: Lakeland has the potential to be a good home for some residents, but it also presents risks and inconsistencies that families should scrutinize before admission.
75 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Aperion Care Angola in Angola, IN is a skilled nursing facility that provides exceptional care and services to its residents. The community offers a wide range of amenities to enhance the residents' quality of life. These amenities include a beauty salon, cable or satellite TV, community operated transportation, a computer center, a dining room, a fitness room, fully furnished accommodations, a gaming room, a garden, housekeeping services, a kitchenette, move-in coordination assistance, outdoor space for relaxation and recreation, private bathrooms for added privacy and convenience, restaurant-style dining for enjoyable meals, a small library for reading enthusiasts, telephone service for easy communication with loved ones, a wellness center to promote health and well-being activities such as exercise classes and therapy sessions. Additionally, Wi-Fi/high-speed internet connectivity is available throughout the community.
The care services offered at Aperion Care Angola are designed to ensure the comfort and safety of residents. With round-the-clock supervision provided by attentive staff members, residents are always under the care and support they require. Assistance with daily living activities such as bathing and dressing is readily available to help residents maintain their independence. The community also offers assistance with transfers to ensure safe mobility for seniors with limited mobility or physical disabilities.
Aperion Care Angola understands the importance of proper nutrition in maintaining good health. Therefore, they offer specialized diabetic diets and meal preparation services that cater to individual dietary restrictions or preferences. Medication management is provided by trained professionals to ensure that residents receive their medications timely and accurately.
Residents at Aperion Care Angola can enjoy various engaging activities throughout the day. The community prides itself on providing concierge services to assist residents with any personal needs or requests. Fitness programs are also offered to promote physical activity and overall well-being. Planned day trips allow residents to explore nearby attractions while resident-run activities encourage social interaction among peers. Scheduled daily activities provide opportunities for personal enrichment and entertainment.
The location of Aperion Care Angola offers convenience and accessibility to essential amenities in the community. There are three cafes, three parks, four pharmacies, eleven physicians, twenty-four restaurants located in close proximity to the community. Additionally, there are two transportation options available for easy access to nearby areas. Places of worship are also nearby to accommodate residents' spiritual needs. In case of emergencies or medical needs, two hospitals provide immediate medical attention and care.
Aperion Care Angola is a vibrant assisted living community that prioritizes the well-being and satisfaction of its residents. With its comprehensive care services, extensive amenities, and convenient location, it provides a comfortable and nurturing environment for seniors seeking exceptional care and support.
Aperion Care Angola is located at 500 North Williams Street, Angola, IN 46703 in Steuben County, Indiana
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