In Home Health Care
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200 S Frontage Rd, Burr Ridge, IL 60527
For more information about senior living options: (844) 490-3973
Jeanie was a great and wonderful person, and we had no problem with her as our caregiver. The company has been pretty good at showing up on time for appointments. The staff at Countryside Living have worked hard to accommodate our needs. The rest of the caregivers have been fine in terms of their service. They are working on finding a consistent caregiver for us. The company has made efforts to accommodate us, despite some difficulties.
The incident with the caregiver driving without a government issued license resulted in damages to my mother's car and the house, but we never received financial reimbursement. One caregiver seemed incompetent and lacked knowledge. Finding a consistent caregiver has been difficult. The confusion surrounding billing is a negative aspect of their service.Countryside Living, a caregiver agency, had been providing services to the reviewer's family for about a year. Initially, they had a great experience with their caregiver Jeanie. She was dependable, wonderful, and there were no issues. However, when Jeanie took on another job, Countryside Living sent a replacement who unfortunately caused an incident on her third day.
The incident involved the replacement caregiver driving without a valid government-issued license, which was a major concern. Not only did she drive the reviewer's mother and her car, but she also ended up scraping the bumper and damaging the drywall while parking in the garage. To make matters worse, Countryside Living informed them that since this caregiver was contracted, they would have to pursue reimbursement through her insurance. Unfortunately, no financial compensation was ever received.
As a result of this incident, the reviewer's mother expressed discomfort with having any caregivers from Countryside Living return to their home. Although there were some caregivers who did not seem knowledgeable or consistent in their performance, overall they found most of them to be fine. The agency has made efforts to resolve issues with finding a consistent caregiver and has been relatively punctual in showing up for appointments.
One aspect that could be improved is the pay rate for the caregivers. The reviewer believes that they should be paid more for their work. Additionally, working with their loved one would be easier if they were more open-minded and receptive to receiving care.
Despite some challenges faced by Countryside Living in ensuring consistency in caregiving services and addressing billing confusion, they have made earnest attempts to accommodate the reviewer's family and resolve any issues that arise.
In conclusion, while there have been positive experiences with some caregivers provided by Countryside Living, an unfortunate incident involving an unlicensed caregiver caused significant concerns and lack of financial reimbursement. The agency has acknowledged areas for improvement such as finding consistent caregivers and clarifying billing procedures. Overall, Countryside Living appears to strive for customer satisfaction but may benefit from further addressing these issues to enhance their services.
The assisted living community in Burr Ridge, IL offers residents the convenience of a peaceful and serene environment while having easy access to various amenities and services nearby. Located near three parks, residents can enjoy the beauty of nature and take leisurely walks or picnics with friends and family.
For any healthcare needs, there are ten pharmacies in close proximity that provide convenient access to medications and healthcare supplies. Additionally, there are three physicians nearby who can offer personalized medical care to residents.
Residents can explore a wide variety of dining options as there are eight restaurants in the area, ensuring a diverse culinary experience. Whether they prefer casual dining or fine cuisine, there is something to suit everyone's tastes.
Transportation is also readily available for those who require it. With one transportation option nearby, residents can easily schedule rides to appointments or outings without any hassle.
In case of emergencies or any additional medical needs, there is one hospital nearby for prompt and efficient medical care.
Overall, this assisted living community in Burr Ridge provides a wonderful balance between tranquility and accessibility to necessary services, making it an ideal choice for seniors looking for a comfortable and convenient place to call home.
Located in the charming community of Burr Ridge, Illinois, this area offers a variety of amenities that cater to seniors looking for a convenient and comfortable lifestyle. With multiple physicians and pharmacies nearby, access to medical care is readily available. The abundance of restaurants provides diverse dining options, ranging from fast food to family-friendly establishments. For those who enjoy spending time outdoors, numerous parks offer opportunities for recreation and relaxation. Transportation options such as Metra stations make it easy to get around the area. Close proximity to hospitals ensures prompt medical attention when needed. Places of worship are also conveniently located for spiritual fulfillment. Additionally, cafes and theaters provide opportunities for social activities and entertainment. Overall, this part of Burr Ridge offers a blend of convenience, accessibility, and leisure activities suitable for seniors seeking an active and fulfilling lifestyle.
In Home Health Care is located at 200 S Frontage Rd, Burr Ridge, IL 60527 in DuPage County, Illinois
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