Carriage Crossing Rochester Costs & Pricing
Carriage Crossing Rochester offers competitive pricing for various room types compared to both Sangamon County and the broader state of Illinois. For instance, their two-bedroom units are priced at $2,200, significantly lower than the county average of $3,203 and the state average of $4,208. In contrast, the studio apartments at Carriage Crossing are priced at $4,275, which is higher than both local and state averages but reflects perhaps a higher level of amenities or location benefits. One-bedroom accommodations are also comparatively priced at $5,420 against a more favorable county rate of $3,186 and a state average of $3,527. Lastly, semi-private rooms at Carriage Crossing are listed at $5,500 - again exceeding local and state costs ($4,385 and $5,146 respectively). Overall, while some options appear steep in comparison to county metrics, others indicate notable affordability within this vibrant community setting.
| Floor plans | Carriage Crossing Rochester | Sangamon County | Illinois |
|---|
| 2 Bedrooms | $2,200 | $3,203 | $4,208 |
| Studio | $4,275 | $3,403 | $4,028 |
| 1 Bedroom | $5,420 | $3,186 | $3,527 |
| Semi-Private | $5,500 | $4,385 | $5,146 |
Overall Review of Carriage Crossing Rochester
common
26 reviews mention this
Staff compassion and responsiveness
Residents and families repeatedly describe a caring, respectful team.
Many reviews highlight staff members who are welcoming and compassionate, with several families saying they feel supported and listened to. In memory care, residents and caregivers describe patience and day-to-day assistance that helps people stay calmer and more engaged. A few reviews also mention less positive experiences specifically tied to communication and management follow-through, while the overall majority emphasizes kindness and respect.
common
18 reviews mention this
Clean, comfortable community feel
Clean facilities and a comfortable, home-like atmosphere come up often.
Reviewers frequently point to cleanliness, neatness, and a facility that feels welcoming when they visit. Multiple comments mention thoughtful details like tasteful decor, a pleasant apartment setup, and a well-maintained environment. One negative review raises concerns about neglect and cleanliness, but the most consistent theme across reviews remains that the community is kept clean and feels comfortable for residents.
differentiator
7 reviews mention this
Meals and restaurant-style dining
Residents often praise the quality of meals and desserts.
Dining is a recurring point of praise, with reviewers describing enjoyable meals and desserts and noting that staff accommodate resident preferences and needs. Several reviews connect dining with resident wellbeing, including improved appetite and happier routines. The community also provides restaurant-style dining and special dining programs, which aligns with residents highlighting the meals as a strength.
common
20 reviews mention this
Activities keep residents engaged
Day-to-day activities and outings are frequently mentioned as engaging.
Many reviews describe regular activities and programs that keep residents active and socially connected, including day-to-day events and scheduled opportunities to make friends. For memory care and assisted living, multiple caregivers mention daily activities and outings as part of what helps residents feel calmer and more engaged. The community offers a broad set of activities such as classes, devotional services, trivia, and live performances, which fits the recurring theme that there is usually something to do.
differentiator
12 reviews mention this
Care support for memory needs
Families describe care that supports memory-related daily needs.
Several reviews discuss transitions into memory care and the difference it made for residents with dementia or Alzheimerâs, including becoming calmer and more engaged. Caregivers also describe hands-on assistance with everyday routines such as toileting, bathing, dressing, and medication support. The community offers memory care alongside assisted living and independent living, and the reviews reflect how those levels translate into day-to-day help.
caveat
3 reviews mention this
Communication and management complaints
A minority of reviews call out poor communication from management.
Some reviewers report difficulty getting responses, citing delayed call-backs and trouble obtaining timely updates. One comment specifically criticizes management communication and says key information was hard to relay. While most reviews focus on caring staff, these complaints point to a breakdown in follow-through for certain families.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.