Addus Healthcare is a senior community in Springfield, IL.
Information last verified:
2323 Stevenson Drive, Springfield, IL 62703
For more information about senior living options: (866) 208-4318
2.4 from 40 reviews
5 stars
10
4 stars
3
3 stars
4
2 stars
0
1 stars
23
Overall Review of Addus Healthcare
common8 reviews mention this
Caregivers are praised for work quality
Residents describe caregivers who are polite, clean, and ready to help.
Several reviews highlight caregivers as respectful and dependable in day-to-day tasks, including cleaning and being on time. Families also mention responsiveness and that the staff helps with day-to-day needs so loved ones can get out to handle errands and stay comfortable at home. A reviewer specifically calls out a caregiver’s kindness and gentleness, and another notes masked, neat, and ready-to-help care. One mixed review includes praise for kind, helpful caretakers even while expressing concerns about follow-through from administration.
caveat10 reviews mention this
Communication and scheduling can fail
Multiple reviews report poor communication and missed or delayed care.
A recurring complaint is that the office does not communicate reliably, with some reviews describing no-shows for scheduled visits and others saying the office never calls back when it promises to. Several reviews also accuse staff of being untruthful or misrepresenting what happened. Others describe long gaps in getting a caregiver even after being promised coverage, or inconsistent scheduling that creates stress for clients and family members. Taken together, these accounts point to reliability and office responsiveness as a problem area for some people.
caveat2 reviews mention this
Infection and pest handling concerns
Some reviews raise concerns about safety during health or pest issues.
At least two reviews describe safety-related failures: one mentions a situation involving a caregiver who tested positive for COVID-19 still being allowed to work, and another mentions bedbugs found in a home with no apparent action taken afterward. While other reviews focus on clean, well-prepared caregiving, these comments specifically flag how the organization responds when problems arise. If safety planning is a priority for you, these are issues to discuss directly before making a decision.
common3 reviews mention this
Support helps seniors stay at home
Families say the service helps loved ones stay at home longer.
Some reviewers describe the care as helpful in keeping a senior living at home, including getting the assistance they need. Another review specifically mentions day services that give a break while a parent is cared for, and a family also notes being able to run errands and get out of the house. The positive experiences described here suggest the service can fit a routine built around daily living and local appointments.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Transportation
Capital (7 miles away)
Nearby Places of Interest
This part of Springfield, Illinois offers a range of amenities and services that could be appealing for senior living. There are several restaurants nearby such as Hardee's and Bob Evans, pharmacies like Walgreens and CVS, cafes including Panera Bread and Starbucks, as well as theaters for entertainment. Additionally, there are reputable healthcare facilities in the area such as Memorial Health System and Springfield Clinic for medical needs. The presence of parks like Southern View Community Park and Lincoln Home National Historic Site provide opportunities for outdoor activities and relaxation. Places of worship such as the Church of Jesus Christ of Latter Day Saints offer spiritual support, while transportation options like Enterprise Rent-A-Car are conveniently located for travel needs. Overall, this part of Springfield appears to have a variety of resources that could contribute to a comfortable and fulfilling retirement lifestyle.
Restaurants
Hardee's (0.2 miles)
Yannis Gyros (0.3 miles)
La Fiesta Grande (0.5 miles)
Bob Evans (0.7 miles)
McDonald's (0.8 miles)
Long John Silver's (0.9 miles)
Applebee's (1 miles)
Pharmacies
Walgreens (0.3 miles)
CVS Pharmacy (0.4 miles)
Walmart Pharmacy (1.3 miles)
Walgreens (1.4 miles)
County Market (1.5 miles)
County Market (2.1 miles)
CVS Pharmacy (2.4 miles)
Cafes
Panera Bread (0.9 miles)
Starbucks (1.2 miles)
Grab-A-Java (2.2 miles)
Caribou Coffee (2.8 miles)
Springfield Carriage Company (2.9 miles)
D&J Cafe (2.9 miles)
Oh-Icee (2.9 miles)
Theaters
6914 Amc Springfield 8 (0.9 miles)
Physicians
Midwest Occupational Health (1.2 miles)
Memorial Health System (1.3 miles)
Memorial Physician Services - Capitol Healthcare (1.5 miles)
Kripakaran M Puvalai (2.6 miles)
Obul Reddy (2.6 miles)
Tele Nurse (2.6 miles)
Springfield Clinic (2.6 miles)
Parks
Southern View Community Park (1.6 miles)
Southwind Park (2.5 miles)
Lincoln Home National Historic Site (3 miles)
Douglas Park (4.1 miles)
Vredenburg Park (4.3 miles)
Places of Worship
Church of Jesus Christ of Latter Day Saints (2.1 miles)
Union Baptist Church (2.9 miles)
Abraham Lincoln Unitarian Universalist Congregation (3.3 miles)
Villa Maria Retreat Center (4.2 miles)
Transportation
Enterprise Rent-A-Car (2.1 miles)
Enterprise Rent-A-Car (2.4 miles)
Hospitals
Mcfarland Mental Health Center (2.3 miles)
Medical Pavillion Noll (2.4 miles)
Lincoln Prairie Behavioral Health Center (2.4 miles)
Dogs can greatly improve the lives of older adults by offering emotional support and encouraging physical activity, with factors such as size, temperament, and grooming needs being crucial in selecting a suitable breed. Senior dogs often make ideal companions for this demographic, promoting social connections and requiring care routines that align with seniors' capabilities.
The guide on blood pressure charts for older adults stresses the importance of understanding normal and high blood pressure readings influenced by age, genetics, and lifestyle, while emphasizing regular monitoring and lifestyle modifications to prevent serious health issues. It provides insights into blood pressure categories, dietary recommendations, medication considerations, and the role of caregivers in supporting healthy habits.
The article explores the complexities of using Social Security to finance long-term nursing home care in the U.S., detailing eligibility requirements and misconceptions, while emphasizing that these benefits often do not cover full costs and highlighting the need for strategic financial planning and professional guidance.
Addus Healthcare photos
×
Get PricingAsk A QuestionSchedule A TourContact Senior Advisor
By clicking submit, you agree to our Partner's Terms of Use. You
also consent to receive calls and texts, which may be autodialed, from our Partner. Your consent is not a condition to
using our Partner's service. Please visit our Partner's Privacy Policy for information about their privacy practices.
Capital (7 miles away)
Friendly staff and a family-like community with engaging activities.
Top Canine Companions for Older Adults
Comprehensive Guide to Blood Pressure Charts for Older Adults: Understanding Normal and High Readings by Age
Financing Long-Term Nursing Home Care Through Social Security: A Thorough Exploration