Aspired Living of Prospect Heights

Pros

• The community is exceptionally clean and well-maintained, creating a peaceful environment for residents.
• Staff members are extremely friendly, attentive, and greet all residents by name, fostering a welcoming atmosphere.
• Residents have access to a variety of activities and dining options that contribute to their happiness and engagement.
• Families appreciate the good communication and cooperation from the staff regarding care needs.
• Aspired Living offers great value for the quality of care provided compared to other facilities.
• Residents feel embraced and supported by both staff and fellow residents, promoting social connections.
• The facility includes convenient amenities such as an on-site salon and bistro for snacks between meals.
• Overall experiences shared by families indicate satisfaction with the care their loved ones receive at Aspired Living.

Cons

• The move-in process was confusing, and the staff could have done a better job orienting new residents and their families.
• There was a lack of consistency among caregivers, as the facility used agency staff, leading to confusion for both residents and families.
• Many residents were left in front of the TV during the day instead of being engaged in activities, which seemed to restrict their freedom.
• There was no activity director for memory care during one resident's stay, resulting in limited engagement opportunities for those in that section.
• A complaint arose about outings being promised but not delivered due to the bus driver quitting and not being replaced.
• Despite the facility's cleanliness and beauty, one reviewer would not recommend it due to staffing issues and inconsistent care experiences.
• Concerns were raised about communication regarding moving out and pending refunds after a medical incident prevented return to the facility.
• Some visitors felt that other facilities provided better environments that could accommodate specific needs more effectively than Aspired Living did.
• One reviewer experienced a situation where assistance was inadequate when they needed help moving their loved one down a long hallway.
• While noting good food quality, some felt that staffing shortages still impacted overall satisfaction with service delivery at meal times.

Review

Aspired Living of Prospect Heights has garnered a mixed but generally positive reputation among its residents and their families. Many have praised the facility for its cleanliness, friendly staff, and welcoming atmosphere. From the moment visitors step through the doors, they are greeted by an exceptionally well-maintained environment that conveys a sense of peace and community. The staff members are often cited as helpful and attentive, treating residents with kindness and respect. This personal touch seems to make a significant difference in residents' experiences, with many expressing appreciation for how well staff members know them by name.

However, some reviews indicate that not all experiences have been entirely satisfactory. A common concern raised is the reliance on agency staff rather than employing full-time caregivers. This led to inconsistency, as different staff members would attend to residents at various times, which could be disorienting for individuals in memory care who benefit from familiarity and routine. One family mentioned that their loved one frequently encountered new faces during visits, making it challenging for her to connect meaningfully with caregivers. Additionally, the language barrier became a point of contention; some staff members conversed in languages unfamiliar to memory care residents during mealtimes, further complicating communication.

Though there were challenges related to staffing consistency and language barriers, many families reported positive interactions overall. For instance, one reviewer noted that their mother's transition into Aspired Living was met with enthusiasm from both the staff and fellow residents. Activities offered at the facility have proved engaging for many seniors; despite some complaints about limited transportation options due to staffing issues (with one resident mentioning that bus outings had been curtailed when a driver resigned), several others spoke highly of the variety of activities available within the community itself—such as music programs every other Friday paired with popcorn and drinks.

The dining experience has also drawn commendation from numerous reviewers who appreciated the quality of food served at Aspired Living. Many noted that meals were not only enjoyable but varied enough to cater to different tastes. Residents can select their main courses and side dishes off menus designed to offer customizable dining options three times daily—a feature praised for enhancing resident satisfaction while fostering independence.

Another appealing aspect of Aspired Living is its physical layout and amenities. The community features spacious apartments known for their cleanliness along with various shared spaces designed for relaxation or socialization such as bistros, fitness rooms, salon services, sitting areas where movies can be enjoyed together—activities aimed at enriching residents' lives while promoting engagement within the community.

While there are areas where improvements could enhance the overall experience—such as recruiting additional dedicated staff or improving continuity in caregiving—the feedback indicates that Aspired Living has made considerable strides toward creating a supportive environment where residents feel welcomed and accepted by both their peers and caregivers alike. Families find comfort in knowing their loved ones are participating in this vibrant community setting; even so, there remains room for development focused on ensuring consistent quality care across all levels of service provision while maintaining an enjoyable living space conducive to happiness among its aging population. Overall it stands out as an attractive option within senior living facilities despite certain limitations voiced by some families navigating this important transition for their loved ones.

Prospect Heights, Illinois is a vibrant community that offers a variety of amenities and services for seniors looking to settle down in a peaceful yet accessible location. With several parks nearby, such as Lake Arlington and South Park, residents have plenty of opportunities for outdoor recreation and leisurely walks. The area also boasts a selection of popular restaurants like Olive Garden and Bob Chinn's Crab House, providing convenient dining options for residents. Additionally, there are multiple pharmacies within close proximity, ensuring easy access to necessary medications and healthcare essentials. For those who prioritize their spiritual well-being, there are places of worship like St Thomas Of Villanova nearby to cater to their religious needs. In terms of healthcare, NCH Northwest Community Hospital and Glenbrook Hospital are both conveniently located for any medical emergencies or routine check-ups. Furthermore, transportation options such as Metra stations offer convenient ways to explore the surrounding areas. Overall, Prospect Heights provides a welcoming and well-rounded environment for seniors looking to embrace a fulfilling lifestyle in their golden years.

Parks

• Lake Arlington (1.4 miles)
• South Park (5.1 miles)
• Ned Brown Preserve (6 miles)
• Briarwood Park (6.4 miles)
• West Ridge Center (7.2 miles)
• Olympic Park (7.8 miles)

Restaurants

• McDonald's (1.9 miles)
• Olive Garden (1.9 miles)
• Raising Cane's Chicken Fingers (2.2 miles)
• McDonald's (2.3 miles)
• Bob Chinn's Crab House (2.5 miles)
• D'Agostino's Pizza and Pub (2.5 miles)
• Culver's (2.7 miles)

Pharmacies

• Walgreens (2.1 miles)
• Walgreens (2.2 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (2.6 miles)
• Walgreens (2.7 miles)
• Walgreens (3.1 miles)
• Walgreens (3.3 miles)

Cafes

• Starbucks (3.2 miles)
• Starbucks (4.5 miles)
• Starbucks (5 miles)
• Starbucks (6.2 miles)
• Cafe Zupas (6.7 miles)
• Starbucks (7.2 miles)

Physicians

• Ferber, Stuart Nch Buffalo Grove Outpatient Care Center (3.3 miles)
• Premier Eye Care & Surgery (3.9 miles)
• Arlington Eye Physicians (4.3 miles)
• Stuart Bergman-Bock MD - Northshore University Health Systems (5.2 miles)
• Northwestern Memorial Physicians Group (6 miles)
• NorthShore Medical Group (6 miles)

Places of Worship

• St Thomas Of Villanova (4 miles)
• Congregation Solel (7.8 miles)

Hospitals

• NCH Northwest Community Hospital (4 miles)
• Glenbrook Hospital (4.5 miles)

Theaters

• Regal Lincolnshire & Imax (4.9 miles)
• AMC Streets of Woodfield 20 (6.9 miles)

Transportation

• Metra (6 miles)
• Metra (6.2 miles)