Rosewood Home Health Svc Inc in Peoria, IL

Pros

• SYNERGY staff provides top-notch home care that helps restore life to normal after a medical event.
• The team is courteous, reliable, on time, and flexible to fit clients' needs.
• SYNERGY staff quickly responds to issues, such as handling repairs or cleaning up after incidents.
• Their caregivers assist with bathing, keeping sheets clean, laundry, meals, shopping, housekeeping, blood pressure monitoring, and organizing medications, while offering uplifting conversations.
• Clients always feel safe with SYNERGY staff in the home, and the weekly schedule is easy to adjust.
• SYNERGY delivers reliable, competent care at a reasonable cost.
• Families feel relief having the extra help from SYNERGY.
• Laura and the SYNERGY team have worked wonders in caring for loved ones.
• The service is consistently caring and responsive, with caregivers who are capable, kind, and compassionate.
• SYNERGY's care enables loved ones to stay in their own homes, often with compassionate support when needed.
• The staff are thoughtful and sweet to clients during daily care.
• The company is head and shoulders above competitors, with empathetic caregivers and dedicated staff.

Cons

• The reviewer would not recommend Synergy HomeCare for a loved one, citing problems with caregivers, management, and owners, and a lack of respect for the entire family.
• The reviewer described Synergy as the worst company they have ever dealt with, calling it a constant problem and major headache from day one, including disputes over billing and hours.
• The reviewer claimed discrimination at its worst.
• The reviewer noted that promises of flowers and a card after a grandparent's passing were not fulfilled, causing disappointment.
• The reviewer said there were ongoing arguments over billing or hours and that they would not continue services for those reasons.

Review

Rosewood Home Health Services in Peoria, IL is best suited for families who want their loved one to remain at home while receiving steady, compassionate in-home support after a medical event or during ongoing daily living assistance. The program shines when the need includes personal care, light housekeeping, meal preparation, medication organization, and routine health monitoring (for example blood pressure checks) delivered in a consistent, patient, and encouraging presence. When the goal is to restore normalcy after a hospitalization or to maintain independence with hands-on help, Rosewood's team demonstrates practical competence and a reassuring, person-centered approach.

Those who may want to consider alternatives are primarily families prioritizing flawless administration and universal consistency. A few reviews flag billing friction and management challenges, suggesting that not every family will experience the same level of organizational smoothness. For households with sensitive experiences around billing accuracy, contract clarity, or who require a single, unwavering point of contact, it can be prudent to compare other agencies with firmer governance and transparent pricing. Additionally, if a facility-based option or a stricter, 24/7 live-in model is needed, alternatives that deliver guaranteed staffing and a clear escalation path may be more suitable.

The strongest pros - reliability, kindness, and practical in-home care - often offset most cons, but not uniformly. Several reviews celebrate caregivers who are punctual, capable, and genuinely caring, delivering bathing assistance, meal prep, housekeeping, and medication organization with warmth and competence. Families report that office staff are available and responsive, capable of adjusting schedules as needs shift, and able to provide ongoing support during challenging times, including end-of-life care scenarios. The breadth of services, plus a track record of helping loved ones stay in familiar surroundings, creates tangible peace of mind that can outweigh occasional administrative hiccups for many families.

Real-world performance consistently leans toward dependable, person-centered care when the right caregiver aligns with the family's routine. Observations across reviews highlight practical benefits: a caregiver who can jump in during a crisis (for instance handling a water leak at home), hands-on assistance with daily activities, and proactive coordination of medications and shopping. The ability to monitor medical needs at home - paired with a rapport that reduces stress for family members - drives a clear advantage for seniors who prize staying at home and maintaining independence. Hospice-capable care and ongoing support from caring staff also surface as meaningful strengths in the everyday experience.

Practical decision guidance centers on aligning expectations with the agency's strengths and its known caveats. Prospective clients should enter with clear care goals, a written plan, and a designated care coordinator who can translate medical needs into a practical home routine. Before committing, request detailed pricing, a written schedule, and a trial period that allows for a caregiver fit assessment. Ask for references and a point person for escalations, and require documented communication protocols so families can track care quality and responsiveness. The more explicit the arrangement, the more the favorable aspects of Rosewood's service can be realized.

Overall, Rosewood Home Health Services earns strong consideration for families seeking to keep a loved one safely at home with dependable in-home care, responsive scheduling, and compassionate, capable caregivers. The compelling benefit is practical, hands-on assistance that supports recovery and daily living, often with a level of personal warmth that eases family members' burdens. Yet potential clients should weigh the risk of billing disputes, management inconsistencies, or discriminatory concerns raised in isolated cases. If those risks are unacceptable or if uniform governance and 24/7 guaranteed staffing are priorities, exploring alternatives with stricter contractual clarity and accountable leadership is warranted.

Physicians

• Dr Amit W. Bhandarkar, MD (0.1 miles)
• Speech & Language Rehabilitation Services (0.2 miles)
• Murthy Shantha (0.3 miles)
• Jeffrey S. Poulter, Md, FACS (0.4 miles)
• Anesthesia Specialties Alliance (0.9 miles)
• Rashid Putman Plastic Surgery (1 miles)
• Dr Alan A Debord, MD (1 miles)

Restaurants

• Lindenhof (0.2 miles)
• McDonald's (0.2 miles)
• Fox Pub and Cafe (0.6 miles)
• Industry Brewing (0.9 miles)
• Avanti's Italian Restaurant - North Peoria (1.3 miles)
• Pita's Mediterranean Wraps (1.3 miles)
• Taco Bell (1.3 miles)

Pharmacies

• Walgreens (0.3 miles)
• Enloe Drugs (0.8 miles)
• CVS Pharmacy (1.9 miles)
• Schnucks (2.4 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (2.5 miles)
• Schnucks (2.5 miles)

Hospitals

• Orland Park Dental Program (1.2 miles)
• Proctor Hospital (2.2 miles)
• UnityPoint Health - Proctor (2.4 miles)

Places of Worship

• Vineyard Church-Peoria (1.3 miles)
• Church Of The Brethren-Peoria (2.6 miles)
• Northwoods Community Church (2.7 miles)
• Church of Jesus Christ of Latter Day Saints (3.6 miles)

Cafes

• Panera Bread (1.4 miles)
• The Spot Coffee (2.1 miles)
• Starbucks (2.3 miles)
• Starbucks (2.3 miles)
• Panera Bread (2.8 miles)

Theaters

• GQT Willow Knolls 14 (1.6 miles)
• Amc Theatre (2.9 miles)