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Addus Healthcare in Peoria, IL

Addus Healthcare is a senior community in Peoria, IL.

Information last verified:

7501 North University #228, Peoria, IL 61614

To contact a resident: (877) 233-8744

For more information about senior living options: (866) 208-4318

2.3 from 26 reviews
5 stars
7
4 stars
1
3 stars
0
2 stars
2
1 stars
16

Overall Review of Addus Healthcare

common 13 reviews mention this

Staff professionalism is mixed

Residents describe both hard-working office support and serious professionalism problems.

Some reviews say the office personnel work hard to keep things organized and support clients, including praise for the Peoria director’s dedication. Other reviews describe rude, disrespectful, or poorly run office interactions, along with broader concerns about management and how issues are handled. A few reviews also connect those office experiences to how care shows up, or doesn’t, for clients.

caveat 3 reviews mention this

Communication and follow-through raise concerns

Multiple reviews complain about slow responses and poor communication.

Several reviewers say the agency is difficult to reach, or that promised follow-up never happens. Residents also describe situations where they didn’t get timely calls or clear notice when workers would not show up. One reviewer said they had to keep documentation because calls and issue resolution did not match what was promised.

common 2 reviews mention this

Care aides are praised for dependability

Some residents report reliable caregivers who get the job done well.

Positive reviews highlight caregivers who show up on time and provide household help like cleaning and laundry. One reviewer also described being able to ask for specific tasks and getting the help needed. Taken together, these comments frame dependable aide performance as a real strength for some families.

caveat 2 reviews mention this

Care-plan consistency is a recurring worry

Some reviews question whether workers follow the care plan consistently.

A reviewer says there are concerns about scheduling and a lack of following the care plan. Another describes poor service logistics, including days where workers did not show up and the agency leaving them without notice. These reports suggest care-plan consistency may vary from one situation to another.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Transportation

  • Greater Peoria Regional (9 miles away) Greater Peoria Regional (9 miles away)

Nearby Places of Interest

Physicians

  • Dr Amit W. Bhandarkar, MD (0.1 miles)
  • Speech & Language Rehabilitation Services (0.2 miles)
  • Murthy Shantha (0.3 miles)
  • Jeffrey S. Poulter, Md, FACS (0.4 miles)
  • Anesthesia Specialties Alliance (0.9 miles)
  • Rashid Putman Plastic Surgery (1 miles)
  • Dr Alan A Debord, MD (1 miles)

Restaurants

  • Lindenhof (0.2 miles)
  • McDonald's (0.2 miles)
  • Fox Pub and Cafe (0.6 miles)
  • Industry Brewing (0.9 miles)
  • Avanti's Italian Restaurant - North Peoria (1.3 miles)
  • Pita's Mediterranean Wraps (1.3 miles)
  • Taco Bell (1.3 miles)

Pharmacies

  • Walgreens (0.3 miles)
  • Enloe Drugs (0.8 miles)
  • CVS Pharmacy (1.9 miles)
  • Schnucks (2.4 miles)
  • Walgreens (2.4 miles)
  • CVS Pharmacy (2.5 miles)
  • Schnucks (2.5 miles)

Hospitals

  • Orland Park Dental Program (1.2 miles)
  • Proctor Hospital (2.2 miles)
  • UnityPoint Health - Proctor (2.4 miles)

Places of Worship

  • Vineyard Church-Peoria (1.3 miles)
  • Church Of The Brethren-Peoria (2.6 miles)
  • Northwoods Community Church (2.7 miles)
  • Church of Jesus Christ of Latter Day Saints (3.6 miles)

Cafes

  • Panera Bread (1.4 miles)
  • The Spot Coffee (2.1 miles)
  • Starbucks (2.3 miles)
  • Starbucks (2.3 miles)
  • Panera Bread (2.8 miles)

Theaters

  • GQT Willow Knolls 14 (1.6 miles)
  • Amc Theatre (2.9 miles)

Frequently Asked Questions

Where is Addus Healthcare?

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