Smith Crossing | Photos, Videos, and Reviews

Name: Smith Crossing
Address: 10501 Emilie Lane, Orland Park, IL, 60467
Telephone: (708) 226-1800
Rating: 4.1

10501 Emilie Lane, Orland Park, IL 60467

To contact a resident: (708) 226-1800

For more information about senior living options: (866) 208-4318

4.1 from 79 reviews

5 stars

53

4 stars

6

3 stars

6

2 stars

3

1 stars

11

Overall Review of Smith Crossing

common 22 reviews mention this

Staff are caring and responsive

Residents and families frequently describe staff as kind and responsive.

A consistent theme across reviews is that residents and families feel supported by staff who respond when help is needed and treat people with warmth. Multiple reviewers mention timely assistance, clear communication, and caregivers who make visits feel more personal. Even in critical reviews, some individual staff members are singled out for being compassionate and attentive.

differentiator 12 reviews mention this

Dining is a major strength

Dining stands out for quality, variety, and accommodating special diets.

Many reviews praise the food itself, describing it as delicious, enjoyable, and sometimes a reason they would choose to return. Several reviewers also connect the meal experience to specialized needs—soft or modified options, and diet-related support such as low/no-sugar, gluten-free, and low-sodium types. The community also offers restaurant-style dining and related options like room service and guest meals, which aligns with how often dining comes up in feedback.

caveat 6 reviews mention this

Care staffing can feel inconsistent

Some reviews report care falling short when staffing feels too tight.

While many families describe excellent care, a recurring concern is that staffing availability can affect daily support. Several critical reviews mention delays or difficulty getting help, plus problems described as insufficient repositioning, incomplete follow-through, or inconsistent therapy coordination. There are also mentions of infection-related concerns and care quality decreasing as needs increase, so prospective residents may want to clarify how support scales with changing care needs.

caveat 5 reviews mention this

Prices raise concerns, especially for food

Pricing is repeatedly described as expensive or overpriced.

Multiple reviews call out cost as a drawback, including comments that the community feels very pricey and that value may not match expectations. Some of the sharpest criticism centers on meal pricing and the comparison people make to typical food costs elsewhere, while other reviews flag expense even when they praise other parts of the experience. At the same time, several reviewers say the overall care and amenities make the cost worthwhile—so the pricing experience seems uneven depending on residents’ needs and expectations.

common 7 reviews mention this

Activities help residents stay engaged

Residents often mention regular activities and trips that keep them busy.

Reviews frequently highlight the number and variety of activities, from scheduled daily programming to outings, fitness, and social events. Families and residents describe enjoying games, live performances, religious services, and other community-sponsored options. Several reviewers also point to on-site and planned experiences as part of what makes the move feel comfortable and familiar.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

62 resident community capacity
1-bedroom apartments
2-bedroom apartments
Detached homes
Studio apartments

Types of Care

Assisted Living
Continuing Care Retirement Community (CCRC)
Independent Living
Memory Care
Respite Care
Skilled Nursing Facility

Pets

Cats allowed
Dogs allowed

Amenities

Activities on-site
Air-conditioning
Bath tubs
Beautician on-site
Beauty salon
Cable or satellite TV
Computer center
Devotional services off-site
Dining room
Fitness room
Full kitchen
Fully furnished
Gaming room
Garden
Ground floor units
Guasts at mealtime
Guest parking
Housekeeping services
Indoor common areas
Kitchenette
Laundry
Move-in coordination
Outdoor common areas
Outdoor space
Private bathrooms
Resident parking
Restaurant-style dining
Small library
Telephone
Wellness center
Wheelchair accessible showers
Wi-Fi/high-speed internet available

Transportation

Chicago Midway (17 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)

Care Services

24-hour call system
24-hour supervision
Activities of daily living assistance
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
Meal preparation and service
Medication management
Physical therapy
Special dietary restrictions

Dining

Anytime dining
Diabetes diet
Gluten-free
Guest meals
International cuisine
Low / no sodium
Meals provided
No Sugar
Professional chef
Restaurant style dining
Room service
Special dietary restrictions

Activities

Activities off-site
Art classes
Community-sponsored activities
Concierge services
Day trips and outings
Devotional activities offsite
Educational speakers / life long learning
Fitness programs
Gardening club
Happy hour
Live musical performances
Live well programs
Other religious services
Planned day trips
Religious services
Resident-run activities
Scheduled daily activities
Stretching classes
Trivia games
Wii bowling
Yoga / chair yoga

Languages Spoken

English

Videos

Nearby Places of Interest

This part of Orland Park, Illinois, offers a diverse array of amenities for seniors considering the area for living. There are several places of worship nearby for those who value their faith community. In terms of healthcare, there are reputable pharmacies and physicians within a short distance, as well as hospitals available in case of emergencies. The area also boasts a variety of dining options ranging from casual eateries to upscale restaurants, ensuring that residents can enjoy a meal out without having to travel far. Additionally, there are parks and cafes nearby for leisurely activities or socializing with friends. Overall, this part of Orland Park provides a convenient and comfortable environment for seniors seeking a vibrant community to call home.

Places of Worship

Parkview Christian Church (0.6 miles)
Our Mother Of Good Counsel (3.8 miles)
Good Shepherd Lutheran Church (4.6 miles)
Trinity Lutheran Church (5.4 miles)
Palos Islamic Center (8.2 miles)

Pharmacies

Walgreens (0.9 miles)
CVS Pharmacy (2 miles)
Walgreens (2.2 miles)
CVS Pharmacy (2.4 miles)
CVS Pharmacy (3.7 miles)
Walgreens (3.7 miles)
Walgreens (4.5 miles)

Physicians

Heart Care Centers of Illinois (1 miles)
Advocate Medical Campus Southwest (1.1 miles)
MidAmerica Orthopaedics (1.9 miles)
Loyola (2.2 miles)
Children's Wellness Center (2.3 miles)
Rife & Associates (2.5 miles)
Pinnacle Dermatology- Frankfort (3.2 miles)

Restaurants

White Castle (1.6 miles)
Jameson's Pub (2.8 miles)
Soundgrowler Brewing Co. (2.9 miles)
Rock Bottom Restaurant & Brewery (3 miles)
Uncle Julio's (3.4 miles)
Buona (3.5 miles)
Miller's Ale House - Orland Park (3.6 miles)

Transportation

Metra (1.8 miles)

Theaters

Emagine Frankfort (2.5 miles)
Orland Park Cinema Orland Park, Il (2.7 miles)

Parks

Foxridge Park (2.8 miles)
Arbor Park (3.8 miles)

Cafes

Starbucks (3.5 miles)
Eggheadz Cafe (5 miles)
Gost Coffee Roasters (5.1 miles)
Starbucks (5.3 miles)
Starbucks (7.8 miles)
Panera Bread (8 miles)
Panera Bread (8 miles)

Hospitals

Palos Community Hospital (8.4 miles)
Franciscan St James Health (8.8 miles)
South Suburban Hospital (9.3 miles)

Frequently Asked Questions

What floor plans and room types does Smith Crossing offer?

Where is Smith Crossing?

Does Smith Crossing provide care for residents with dementia or Alzheimer's disease?

Does Smith Crossing allow residents to have pets?

What photos are available for Smith Crossing in Orland Park, Illinois?

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Smith Crossing in Orland Park, IL