Smith Crossing
Save10501 Emilie Lane, Orland Park, IL 60467
For more information about senior living options: (844) 490-3973
The staff at Smith Crossing is consistently described as kind, friendly, and attentive, providing quick responses to residents' needs. Residents enjoy delicious food, with many expressing their satisfaction with the meals served. The facility is noted for its cleanliness, beautiful decoration, and pleasant atmosphere, creating a welcoming environment for residents. Communication from nurses and therapists is praised for being clear and timely, ensuring families are well-informed about their loved ones' care. The therapy services provided, including physical and occupational therapy, are highly regarded by residents and their families. Many family members express deep gratitude for specific staff members who have made a significant positive impact on their loved ones' experiences. The overall experience at Smith Crossing has led to numerous expressions of love and appreciation from residents and their families for the care provided by the staff.
There are no CNAs available to provide necessary assistance, leading to an increase in UTIs among residents. The quality of skilled care is poor, and very few employees possess actual skills necessary for proper care. Medication errors have occurred multiple times, causing significant concern for family members. Staff often respond with indifference, stating "That's not my job!" or fail to return when they say they will check on something. The food served in skilled care has been consistently disappointing, with cold and dried-out meals that aren't suitable for even basic feeding needs. Communication from staff is lacking, as calls go unanswered and messages are not returned in a timely manner. High costs ($15,000 per month) do not align with the level of service and treatment provided to residents. Some reviews indicate that the facility's positive reputation is contradicted by experiences of neglect and inadequate support for residents in need of assistance.The experience of residents and their families at senior living facilities, particularly those offering independent and skilled care, varies significantly among different establishments. One facility that has come under scrutiny is noted for its charming environment but has faced serious criticism regarding the quality of care provided to its residents. Concerns have been raised about staffing shortages, particularly the lack of Certified Nursing Assistants (CNAs) available to assist when residents genuinely need help. This issue is compounded by a troubling rise in urinary tract infections (UTIs), likely linked to neglectful oversight.
Among the more positive experiences shared, there are heartwarming testimonials praising the dedicated staff at Smith Crossing. For instance, one resident's grandfather expressed delight in both the food and the attentive service he received during his rehabilitation stay. He particularly highlighted a nurse named Qwendolan, whose kindness made a memorable impact on his recovery journey while his family was overseas. Such personal stories underscore the importance of compassionate caregivers in residential care settings.
In stark contrast, some reviews highlight distressing experiences related to inadequate skilled care at another facility where an aunt resided for over eight years. At nearly $15,000 per month, expectations were understandably high; however, numerous complaints surfaced about medication mishaps and dismissive attitudes from agency-affiliated CNAs who often claimed tasks were not part of their responsibilities. Unfortunately, these issues led to a perception that many employees lacked essential skills or accountability, which greatly disappointed the family members advocating for better treatment.
Moreover, concerns have been raised about the quality of food delivered to residents in skilled care—factors reported include cold meals and unappetizing options that could be difficult for some residents to consume. Repeated instances of dissatisfaction with dietary offerings have left some residents feeling disheartened as they pay substantial fees for what should be comprehensive care that includes proper nutrition. Many felt compelled to choose simpler menu items like grilled cheese out of frustration with other options.
Despite these issues at some facilities, others like Smith Crossing continue to receive glowing feedback from satisfied families. Visitors report clean rooms and engaging activities for residents where staff appear visible and attentive. In instances where family members observed therapy sessions or interactive activities such as games involving balloons—signs of active engagement—they found reassurance in knowing their loved ones were receiving both physical care and emotional support.
Overall sentiments vary widely across different institutions within the senior living landscape; while many families celebrate excellent relationships with helpful staff members at places like Smith Crossing, others express profound frustration over perceived lapses in care quality elsewhere—a reality that underscores how vital it is for facilities to maintain rigorous staffing levels and uphold standards that ensure safety and comfort for every resident entrusted into their care. The disparity between experiences serves as a reminder that diligent oversight and ongoing communication can substantially enhance quality assurance within elderly care environments while also highlighting how consistent excellence can foster trust among families navigating this challenging chapter in life.
62 resident community capacity
1-bedroom apartments 2-bedroom apartments
Detached homes Studio apartments
Assisted Living
Continuing Care Retirement Community(CCRC)
Independent Living
Memory Care
Respite Care
Skilled Nursing Facility
Cats allowed
Dogs allowed
Activities on-site
Air-conditioning
Bath tubs
Beautician on-site Beauty salon
Cable or satellite TV
Computer center
Devotional services off-site
Dining room
Fitness room
Full kitchen
Fully furnished
Gaming room
Garden
Ground floor units Guasts at mealtime
Guest parking
Housekeeping services
Indoor common areas Kitchenette
Laundry
Move-in coordination
Outdoor common areas Outdoor space
Private bathrooms Resident parking
Restaurant-style dining
Small library
Telephone
Wellness center
Wheelchair accessible showers
Wi-Fi/high-speed internet available
Chicago Midway (17 miles away)
Community operated transportation Transportation arrangement Transportation arrangement (non-medical)
24-hour call system 24-hour supervision Activities of daily living assistance
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care Meal preparation and service
Medication management
Physical therapy
Special dietary restrictions Anytime dining Diabetes diet Gluten-free Guest meals International cuisine Low / no sodium Meals provided No Sugar Professional chef Restaurant style dining Room service Special dietary restrictions Activities off-site
Art classes Community-sponsored activities
Concierge services
Day trips and outings Devotional activities offsite
Educational speakers / life long learning Fitness programs Gardening club
Happy hour
Live musical performances Live well programs Other religious services Planned day trips Religious services Resident-run activities Scheduled daily activities Stretching classes
Trivia games
Wii bowling Yoga / chair yoga
EnglishSmith Crossing is a vibrant assisted living community in Orland Park, IL, offering a range of housing options to suit different needs. Residents can choose from spacious 2-bedroom apartments, detached homes, or cozy studio apartments.
At Smith Crossing, residents receive exceptional care and have access to various services. The community offers Continuing Care Retirement Community (CCRC) options, Independent Living for those looking for a more independent lifestyle, Memory Care for individuals with memory loss conditions, Respite Care for short-term stays, and Skilled Nursing Facility services.
The amenities at Smith Crossing are designed to enhance the comfort and convenience of residents. Air-conditioning ensures a pleasant environment year-round while private bathrooms with bath tubs provide relaxation and privacy. There is an on-site beautician and beauty salon for personal grooming needs. Residents can enjoy their favorite shows with cable or satellite TV and have community-operated transportation available for outings and appointments. A computer center caters to technology enthusiasts, while devotional services off-site offer spiritual support. Dining options include restaurant-style dining in the on-site dining room or in-room dining with room service. The community also boasts a fitness room, gaming room, outdoor common areas including a garden, small library, laundry facilities, wellness center, and Wi-Fi/high-speed internet throughout the premises.
Care services at Smith Crossing ensure that residents receive assistance whenever needed. Trained staff provide 24-hour supervision and help with activities of daily living such as bathing and dressing. Assistance with transfers is provided as well. For residents with special dietary needs, the community offers diabetes diet management as well as special dietary restrictions. Medication management is also available along with physical therapy sessions.
Smith Crossing goes beyond providing basic care by offering an array of engaging activities to promote socialization and overall well-being. From art classes to fitness programs like stretching classes and yoga/chair yoga sessions to educational speakers/life-long learning opportunities, there is something for everyone. Residents can enjoy live musical performances or participate in trivia games and Wii bowling. Outdoor enthusiasts can join the gardening club, while day trips and outings provide opportunities for exploration. Other religious services are available, and resident-run activities ensure a sense of community involvement.
Located conveniently near various amenities, Smith Crossing enables residents to access essential services easily. Nearby there are cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and theaters.
Overall, Smith Crossing provides a comfortable, enriching environment where residents can receive comprehensive care while enjoying a vibrant and engaging community lifestyle.
This part of Orland Park, Illinois, offers a diverse array of amenities for seniors considering the area for living. There are several places of worship nearby for those who value their faith community. In terms of healthcare, there are reputable pharmacies and physicians within a short distance, as well as hospitals available in case of emergencies. The area also boasts a variety of dining options ranging from casual eateries to upscale restaurants, ensuring that residents can enjoy a meal out without having to travel far. Additionally, there are parks and cafes nearby for leisurely activities or socializing with friends. Overall, this part of Orland Park provides a convenient and comfortable environment for seniors seeking a vibrant community to call home.
Smith Crossing offers 1-bedroom apartments, 2-bedroom apartments, Detached homes, and Studio apartments.
Smith Crossing is located at 10501 Emilie Lane, Orland Park, IL 60467 in Will County, Illinois
The features offered by Smith Crossing are integral to supporting residents with dementia or Alzheimer's disease by providing a structured and nurturing environment that addresses their unique needs. With 24-hour supervision, staff members can ensure safety and provide immediate assistance during moments of confusion or distress, fostering a sense of security. Assistance with activities of daily living, such as bathing, dressing, and transfers, is crucial for maintaining dignity and promoting independence while also minimizing the risk of accidents. Meal preparation and service are tailored to individual dietary requirements and preferences, ensuring proper nutrition which is vital for cognitive health. Medication management helps prevent errors and supports adherence to prescribed regimens, contributing to overall well-being. Additionally, physical therapy encourages mobility and physical activity, which can have positive effects on mood and cognitive function. Together, these services create a holistic approach that enhances the quality of life for individuals facing cognitive challenges.
Yes, Smith Crossing allows both dogs and cats.
Smith Crossing on seniors.fyi includes 5 photos including images showing landscaping, architecture, fountain, trees, dining, chandelier, lake, garden, and more.
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Fountain
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