Presbyterian Homes in Evanston, IL

Pros

• The service is consistently excellent.
• They were impressed by the staff's attention to detail during check-in and the initial care provided.
• The physical and occupational therapists were outstanding - encouraging, knowledgeable, and dedicated to helping her regain strength and confidence.
• The in-house physician and nursing staff were attentive, compassionate, and always available to answer questions and ensure comfort.
• She enjoyed the delicious meals, which made her feel right at home.
• They made the recovery smoother and provided peace of mind every step of the way.
• Westminster Place is a beautiful community with a caring, tenured staff and is highly recommended for all levels of care.
• The staff are wonderful, and the grounds create a warm, homey atmosphere.
• The Westminster Place team did a great job, especially during the pandemic.

Cons

• The facility is infested with roaches and mice, and the staff are not helpful.
• The place needs a remodel and is very outdated, with toilets that are too low for older residents.
• The staff are neglectful and rude, making families fear for their loved ones.
• The monthly cost is extremely high, reportedly around 11,000 per month.
• The front desk is unprofessional and cannot provide basic information, such as a fax number.
• Some reviewers would choose other facilities (e.g., the Sunrise chain) over Westminster due to poorer experiences.

Review

This Westminster Place community in Evanston is best suited for seniors who anticipate needing robust rehabilitation after a hospitalization and who value a long-standing, well-staffed campus with reliable in-house medical care, attentive nursing, and a comforting, home-like environment. Families seeking peace of mind will find a strong clinical alignment here: therapists who drive recovery, physicians who are readily accessible, and a care culture that emphasizes consistent, compassionate support. The campus itself, with well-maintained grounds and a traditional feel, reinforces a sense of stability that many families prioritize during a vulnerable transition.

Those weighing alternatives should note that Westminster Place may not be the right fit for everyone. Prospective residents who want the newest, glittering facility with ultramodern amenities or who require a lower monthly price may want to compare other options. A few reviews flag areas to watch: infestations in certain units, outdated fixtures like very low toilets, and occasional gaps in front-desk responsiveness or admissions coordination. If flawless modernity, absolute budget predictability, or pristine, ultra-clean brand-new space are top priorities, alternatives should be on the short list.

The strong points are unmistakable and intentionally aligned with recovery and ongoing care. Physical and occupational therapists are repeatedly described as outstanding - encouraging, knowledgeable, and genuinely dedicated to rebuilding strength and confidence after surgery. The in-house physician and nursing staff are praised for attentiveness and approachability, making families feel heard and at ease with the recovery process. Meals are frequently highlighted as a bright spot, contributing to a sense of normalcy and comfort. Across reviews, a tenured, cohesive staff and well-kept grounds create a dependable, safe atmosphere where residents can focus on healing and daily routines without unnecessary disruption.

Yet the cons cited by a minority of reviewers deserve serious consideration and, crucially, can influence a decision depending on priorities. A pest issue in some units - roaches and mice - has been a stark reminder that maintenance and environmental controls are not uniformly perfect. Other concerns center on outdated fixtures and certain service gaps at the front desk or during admissions, which can contribute to a sense of friction during the onboarding or transition process. Pricing is another flashpoint: several notes point to substantial monthly costs, which demands clear budgeting and a solid sense of what is included in the rate. The reality is that these drawbacks are not universal, but they do exist and require due diligence.

In balancing the positives against the negatives, Westminster Place remains a compelling choice for rehab-forward care with a strong clinical backbone. The proven rehab outcomes, steady caregiver teams, and the campus's mature, well-maintained feel tend to offset most reliability and comfort concerns for families prioritizing recovery and continuity of care. For seniors who want a stable, resource-rich environment where staff know residents well and where therapy disciplines are a central strength, this community earns credibility as a top contender. However, when the priority is modernity, flawless service at the front desk, or the most aggressive cost controls, ensure those expectations are clearly addressed in touring conversations and contract terms.

Practical next steps for families: schedule a thorough tour focused on rehab facilities, meet the head of therapy and the medical director, and request recent outcomes data on mobility, independence, and readmission rates. Inspect several room types to assess accessibility, bed height, and ease of movement, and explicitly verify the schedule and responsiveness of front-desk and admissions teams. Ask for a current pest-control update and a maintenance plan that outlines renovation timelines or upgrades for older units. Finally, obtain a written, itemized understanding of what is included in the monthly rate and what would trigger additional fees or care-plan changes. Westminster Place offers a proven, compassionate core for recovery and ongoing care; for families who value that framework, it is a compelling, well-grounded option. If those conditions don't align with budget, aesthetics, or service expectations, exploring alternatives is the prudent choice.

This neighborhood in Evanston, Illinois offers convenient access to a variety of essential services and amenities for seniors. With multiple pharmacies, hospitals, and physicians' offices within a few miles radius, residents can easily access healthcare resources when needed. The area also features several cafes, restaurants, and parks for leisure and social activities. Public transportation options are available for those who may not drive. Additionally, places of worship provide spiritual fulfillment and community connections. Overall, this neighborhood provides a well-rounded environment for seniors looking for a vibrant and supportive community to call home.

Pharmacies

• Walgreens (1.2 miles)
• Walgreens (1.7 miles)
• Walgreens (2 miles)
• Walgreens (2.6 miles)
• Walgreens (3 miles)
• CVS Pharmacy (3.1 miles)
• Walgreens (3.8 miles)

Cafes

• Starbucks (1.3 miles)
• Starbucks (1.6 miles)
• Starbucks (1.7 miles)
• Starbucks (2.2 miles)
• Little Beans Cafe (2.8 miles)
• Starbucks (3.5 miles)
• Starbucks (6.4 miles)

Parks

• Leahy Park (2 miles)
• Dawes Park (2.7 miles)
• Centennial Park (2.7 miles)
• Dubkin Park (3.9 miles)
• Clarkson Park (4 miles)
• Warren Park (4.2 miles)
• Horner Park (6.8 miles)

Transportation

• CTA-Linden (2 miles)
• Cta (3.8 miles)
• CTA Jarvis (4.1 miles)
• Cta (6.3 miles)
• Jefferson Park Bus Terminal (6.3 miles)
• Cta (7.2 miles)
• Cta (8.4 miles)

Places of Worship

• Baha'i House of Worship (2.4 miles)
• North Shore Congregation Israel (6.6 miles)
• Congregation Solel (8.1 miles)

Hospitals

• Saint Francis Hospital (3.1 miles)
• Swedish Covenant Hospital Cancer Care (5.8 miles)
• Glenbrook Hospital (7 miles)

Physicians

• North Shore Physicians Group (3.1 miles)
• Resurrection Medical Center Professional Building (6.7 miles)
• Northwestern Memorial Physicians Group (8.3 miles)

Restaurants

• Chick-Fil-A (3.9 miles)
• Raising Cane's Chicken Fingers (3.9 miles)
• R Public House (4 miles)
• Glenview Dairy Bar (4.3 miles)
• Wildfire (5 miles)
• Superdawg Drive-In (5.3 miles)
• Panda Express (5.6 miles)

Theaters

• AMC Village Crossing Theatre (3.9 miles)