Shepherd Premier Senior Living - Crystal Lake

5430 Hillside Road, Crystal Lake, IL 60014

For more information about senior living options: (844) 490-3973

5 from 5 reviews
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Overall Review of Shepherd Premier Senior Living - Crystal Lake

Pros

  • pro They highly recommend Shepherd Premier.
  • pro They are grateful they chose Shepherd Premier for their mom.
  • pro The facility is clean and well-maintained.
  • pro It accommodates a small resident community with ample caregiver coverage.
  • pro There were always 3 to 4 caregivers on duty, ensuring sufficient support.
  • pro Each caregiver, nurse, and the general manager truly cared for the residents and demonstrated a genuine passion for their well-being.
  • pro Shepherd Premier is a wonderful place with amazing employees who truly care.
  • pro It provides a welcoming community where residents thrive and feel included.

Cons

  • pro The search to find a place for her mother suffering from dementia was a difficult and heart-rending process.
  • pro She was lost in the gap, unable to navigate larger facilities, and acutely aware of her difference from other residents.
  • pro Dementia is never easy; there is no solution, and the family is still coping with the mother's slow yet steady decline.
  • pro For them, memory care was an unacceptable option.
  • pro She stayed to herself, with no community and no friends.

Review

Shepherd Premier Senior Living in Crystal Lake is best suited for families seeking an intimate, homelike setting where seniors receive highly personalized attention. The small scale, roughly a dozen residents at most, delivers a level of hands-on care and constant supervision larger campuses struggle to match. It is particularly well-aligned with residents who need memory-care support within a warm, inclusive community, where participation at meals and activities matters and where caregivers know each resident by name. The model also fits families prioritizing easy coordination with staff and continuity of care through dementia progression or end-of-life support. In short: this community excels when a close-knit, attentive environment is the core goal.

Those weighing alternatives should consider appetite for scale and breadth of services. If a larger campus with extensive programming, more on-site medical resources, or a bustling social calendar is essential, Shepherd Premier may feel constraining. Families needing robust skilled-nursing capabilities around the clock, advanced rehabilitation services, or broader dining and activity options might prefer a bigger community. Additionally, residents who prize expansive campuses, rapid access to a wide array of specialists, or highly varied social opportunities may find the smaller footprint limiting. The Crystal Lake location is convenient for nearby families, but for some care plans, distance from preferred clinics or hospitals could influence suitability.

From a practical standpoint, the strongest advantages are the caregiver-to-resident ratio and the clearly compassionate culture. The small team model translates into reliable oversight, timely assistance, and a palpable sense of safety, with 3 to 4 caregivers on duty accompanied by attentive nurses and a hands-on general manager. The facility is clean and well-maintained despite its age, a detail that matters for daily comfort and peace of mind. The memory-care approach is integrated rather than siloed, enabling residents to dine together, engage in meaningful routines, and receive support that reinforces dignity. Outdoor access, home-cooked meals, and steady assistance with daily tasks further anchor residents in belonging and purpose.

However, the compact size and aging footprint do carry caveats. The upside of personalized attention can feel limiting when the social calendar relies on a modest set of staff-led activities rather than campus-wide programming. For residents requiring extensive, high-acuity medical interventions or a broader spectrum of on-site therapies, the smaller footprint may not cover every need. The model’s success hinges on steady, collaborative staff and proactive leadership; potential fluctuations in health acuity or staffing dynamics could necessitate proactive coordination with management. Prospective families should confirm access to specialists and timely urgent-care options within a reasonable distance.

The upside of Shepherd Premier’s model largely mitigates these concerns. The tight-knit environment reduces navigation challenges and social isolation for dementia patients, while the Shepherd Bus eases transportation to medical appointments and alleviates family burden. The visible passion of caregivers, ongoing family communication, and direct access to leadership translate into a trusted, responsive care experience. In this context, the trade-offs of smaller size and an older facility prove worthwhile when measured against residents’ comfort, meaningful engagement, and sense of belonging. The care narrative here is one of consistency, warmth, and intentional inclusion.

In sum, Shepherd Premier Senior Living is a compelling choice for families prioritizing intimate, dementia-informed care anchored in a genuine community. It stands out for residents who benefit from predictable routines, home-like meals, and a small, devoted caregiving team. Those who should explore alternatives are families seeking expansive amenities, aggressive medical oversight, or a bustling campus atmosphere. For the right resident, the advantages, attentive caregiving, meaningful engagement, and a family-focused culture, substantially outweigh the drawbacks of age and scale. Prospective families should arrange a visit to observe staffing patterns, meet the general manager, and discuss a tailored care plan aligned with the specific dementia or end-of-life needs.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Shepherd Premier Senior Living - Crystal Lake in Crystal Lake, IL is a premier assisted living community that provides exceptional care and support for seniors. Located in a peaceful and serene setting, our community offers a range of amenities and services to ensure the comfort and well-being of our residents.

Our fully furnished apartments provide a cozy and inviting atmosphere for seniors to make their home. With housekeeping services, residents can enjoy a clean and tidy living space without any worries. We also offer move-in coordination assistance to make the transition into our community as smooth as possible.

Residents can take advantage of our beautiful outdoor spaces, perfect for taking strolls or relaxing in nature. Access to Wi-Fi/high-speed internet ensures that our residents can stay connected with their loved ones and the outside world.

At Shepherd Premier Senior Living - Crystal Lake, we understand the importance of good nutrition. Our dining room offers delicious meals prepared by our experienced chefs, accommodating special dietary restrictions if necessary. We also provide assistance with diabetes diet management and medication management to ensure the health and well-being of our residents.

Our dedicated caregivers are trained to provide assistance with activities of daily living such as bathing, dressing, and transfers. They work closely with health care providers to coordinate any necessary medical care for each resident. Transportation arrangements are available for medical appointments, ensuring that residents have access to the healthcare they need.

We believe in promoting an active lifestyle for all our residents. Our scheduled daily activities cater to various interests and abilities, providing opportunities for socialization, recreation, and personal enrichment. With six parks nearby, there are plenty of opportunities for outdoor activities as well.

Convenience is key at Shepherd Premier Senior Living - Crystal Lake. With six pharmacies, 18 physicians' offices, 18 restaurants nearby, transportation options readily available;our residents have easy access to essential services.

In essence, Shepherd Premier Senior Living - Crystal Lake is an assisted living community that combines excellent care services with comfortable living spaces and a range of amenities to ensure the happiness and well-being of our residents.

Nearby Places of Interest

Physicians

  • Centegra Health System (1.1 miles)
  • Northwestern Medicine Primary Care Crystal Lake (1.1 miles)
  • McHenry County Orthopaedics Sc (1.3 miles)
  • Illinois Spine Institute (2.5 miles)
  • IBJI Doctors’ Office - Crystal Lake (2.8 miles)
  • J&K Pediatrics And Associates (3.7 miles)
  • Family Medicine For McHenry County (3.8 miles)

Pharmacies

  • Walgreens (1.5 miles)
  • Walgreens (2.9 miles)
  • Mariano's Pharmacy (3 miles)
  • CVS Pharmacy (3 miles)
  • Walgreens (4.4 miles)
  • CVS Pharmacy (4.5 miles)
  • Walgreens (5.2 miles)

Restaurants

  • Crystal Lake Brewing (1.5 miles)
  • Duke's Alehouse and Kitchen (1.6 miles)
  • Goal Line Sports Bar & Grill (1.8 miles)
  • The Cottage (1.8 miles)
  • Chili's Grill & Bar (2.7 miles)
  • Richard Walker's Pancake House (2.7 miles)
  • Arby's (2.7 miles)

Transportation

  • Metra (1.6 miles)
  • Metra (5.1 miles)

Hospitals

  • Vitalant Blood Donation- Crystal Lake (2.7 miles)
  • Centegra Hospital-McHenry (3.8 miles)
  • Northern Illinois Medical Center (3.8 miles)
  • Centegra Health System (3.9 miles)
  • Centegra Health System (4.9 miles)
  • Centegra Hospital (4.9 miles)
  • Memorial Emergency Medical Center (4.9 miles)

Parks

  • Lippold Park (3.1 miles)
  • Three Oaks Recreation Area (3.1 miles)
  • McHenry County Conservation District (4.3 miles)
  • Four Colonies Park (4.3 miles)
  • Knox Park (4.7 miles)
  • Barbara Key Park (5 miles)
  • Larsen Park (5.5 miles)

Cafes

  • Starbucks (6 miles)
  • Daily Projects (6.5 miles)
  • Panera Bread (6.7 miles)

Frequently Asked Questions

Where is Shepherd Premier Senior Living - Crystal Lake?

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