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Crystal Pines Rehabilitation & Health Care Center in Crystal Lake, IL

Crystal Pines Rehabilitation & Health Care Center is a nursing home community in Crystal Lake, IL.

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Crystal Pines Rehabilitation & Health Care Center in Crystal Lake, IL

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  • Interior

    A dining area with tables and chairs, featuring tablecloths and flower centerpieces.

  • Outdoors

    A motel with a wooden sign, surrounded by trees and a parking area with cars.

  • Decor

    Cozy living room with warm orange and brown tones, featuring a sofa, armchair, and an ottoman in front of large windows.

  • Building

    A small parking lot with several cars in front of a building surrounded by grass and trees.

  • Trees

    A quaint building with a parking lot in front, surrounded by autumn foliage.

  • Windows

    A storefront with large windows and an empty parking lot.

  • Artwork

    A woman in an office sits at a desk while speaking on the telephone, with artwork and flowers in the background.

  • Grass

    A view of a building with a parking lot surrounded by trees in autumn.

  • Quilt

    A cozy hospital room with two beds, a chair, and a small table.

  • Parking

    A small commercial building with a parking lot, surrounded by trees under an overcast sky.

335 North Illinois Street, Crystal Lake, IL 60014

For more information about senior living options: (866) 208-4318

4 from 75 reviews
5 stars
51
4 stars
6
3 stars
1
2 stars
0
1 stars
17

Overall Review of Crystal Pines Rehabilitation & Health Care Center

common 33 reviews mention this

Staff care and responsiveness

Residents and families frequently describe attentive, kind staff who follow through on concerns.

Across the reviews, people repeatedly mention staff being kind, welcoming, and focused on residents’ day-to-day needs. Many also describe responsiveness—help arriving quickly, staff taking time to educate families, and nurses and CNAs treating residents with dignity. Some negative reviews criticize management, rude or inattentive staff, and poor follow-up, so experiences are not uniformly positive.

caveat 14 reviews mention this

Cleanliness and odor concerns

Cleanliness is a mixed point, with both spotless praise and reports of strong odors.

Several reviewers highlight the facility as clean, spotless, and without bad odors, sometimes describing it as immaculate or home-like. Others report the opposite—filth, being soiled, and strong smells including urine, feces, and “death.” A few comments also suggest inconsistencies, like odor occurring at times after room changes.

common 9 reviews mention this

Activities keep residents engaged

Activities and special events are a consistent highlight residents and visitors mention.

Many reviews describe a steady schedule of groups and daily activities, along with special events. Several families and residents specifically call out the activity department and creative programming that makes it easy to socialize. A few reviewers also tie activities to overall enjoyment during stays, though one review notes upgrades are still needed.

common 10 reviews mention this

Rehabilitation and therapy support

Residents describe rehab and therapy as a key part of the experience.

Multiple reviews mention rehabilitation and therapy as something they could see and feel during their stay, including “therapy rooms” and attentive therapy staff. Some reviewers also describe improvements in outlook and daily functioning alongside therapy. At the same time, a negative review disputes discharge timing and adds concerns about what happened after therapy-related decisions.

caveat 6 reviews mention this

Dining is hit-or-miss

Food quality varies in reviews, ranging from praise to frequent complaints.

Some families praise meals, including a positive Thanksgiving dining experience and comments about menus that can accommodate alternatives. Other reviewers report food served cold and describe it as needing improvement, and one resident’s complaint is that they do not care for the food. Together, the reviews suggest dining satisfaction can depend on the day and the dish.

  • A dining area with tables and chairs, featuring tablecloths and flower centerpieces.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Restaurants

  • Crystal Lake Brewing (0.4 miles)
  • Duke's Alehouse and Kitchen (0.5 miles)
  • Goal Line Sports Bar & Grill (0.7 miles)
  • The Cottage (0.8 miles)
  • Richard Walker's Pancake House (1.7 miles)
  • Arby's (1.7 miles)
  • Chen Chinese Cuisine (1.7 miles)

Transportation

  • Metra (0.5 miles)
  • Metra (4.6 miles)

Physicians

  • Centegra Health System (0.8 miles)
  • Northwestern Medicine Primary Care Crystal Lake (0.8 miles)
  • McHenry County Orthopaedics Sc (1.3 miles)
  • Illinois Spine Institute (1.5 miles)
  • IBJI Doctors’ Office - Crystal Lake (2 miles)
  • Family Medicine For McHenry County (2.9 miles)
  • Children's Medical Group (4.2 miles)

Pharmacies

  • Walgreens (1.4 miles)
  • Walgreens (1.9 miles)
  • Mariano's Pharmacy (1.9 miles)
  • CVS Pharmacy (1.9 miles)
  • CVS Pharmacy (3.4 miles)
  • Walgreens (4 miles)
  • CVS Pharmacy (5 miles)

Hospitals

  • Vitalant Blood Donation- Crystal Lake (1.8 miles)
  • Centegra Health System (4.8 miles)
  • Centegra Hospital (4.8 miles)
  • Memorial Emergency Medical Center (4.8 miles)
  • Centegra Memorial Medical Center (4.8 miles)
  • Centegra Hospital-McHenry (4.9 miles)
  • Northern Illinois Medical Center (4.9 miles)

Parks

  • Three Oaks Recreation Area (2.1 miles)
  • Lippold Park (2.4 miles)
  • Four Colonies Park (3.3 miles)
  • Barbara Key Park (3.9 miles)
  • McHenry County Conservation District (4.3 miles)
  • Larsen Park (4.5 miles)
  • Sunset Park (5.7 miles)

Cafes

  • Starbucks (5 miles)
  • Daily Projects (5.4 miles)
  • Panera Bread (5.6 miles)
  • Starbucks (6.2 miles)
  • Starbucks (6.6 miles)

Frequently Asked Questions

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