Visiting Angels Crystal Lake is a senior community in Crystal Lake, IL.
Information last verified:
12 E Crystal Lake Ave, Crystal Lake, IL 60014
For more information about senior living options: (866) 208-4318
4.9 from 78 reviews
5 stars
76
4 stars
1
3 stars
0
2 stars
0
1 stars
1
Overall Review of Visiting Angels Crystal Lake
common60 reviews mention this
Caregivers are deeply compassionate
Residents and families repeatedly describe caregivers as kind, caring, and compassionate in the home.
Across the reviews, the most consistent praise is about the caregivers’ compassion and how they treat both clients and families with respect. People mention caregivers being personable and engaged, including spending time for conversation and maintaining comfort. Multiple reviewers also describe managers and office staff as responsive and supportive, reinforcing the same overall care-focused experience.
common6 reviews mention this
Office communication and scheduling
Families describe office responsiveness and helpful communication around scheduling and coordination.
Several reviews highlight that the office team is easy to work with and helps make the process run smoothly. Reviewers specifically mention responsiveness when requests change and guidance during assessments or planning. A few also describe clear communication from administrators alongside supportive caregiver visits.
differentiator8 reviews mention this
Caregiver matching and consistency
Families say the team finds a compatible caregiver and maintains care that feels consistent.
Reviewers talk about selecting the right person for the client, including feeling that the caregiver was thoughtfully matched. People mention that compatibility mattered during transitions or changing needs, and that caregiver consistency helped them feel secure at home. Some also describe trust and comfort building over repeated visits.
common5 reviews mention this
In-home help beyond basic care
Residents and families appreciate in-home help that supports daily life, errands, and companionship.
Many reviews emphasize that care isn’t only medical or task-based; it also includes companionship and practical support at home. Families describe having help with everyday household needs and getting errands and appointments handled. Reviewers also mention the sense of peace of mind that comes from having someone present in the home.
differentiator3 reviews mention this
Special programs for complex needs
Residents and families mention specialized programs for dementia support, veterans, and post-hospital transition.
A few reviews describe specific programs and partnerships, including dementia caregiver support and resources. Others mention support for veterans and a program intended to help people transition back after a hospital stay. In these accounts, the value comes from having guidance beyond just caregiver placement.
differentiator2 reviews mention this
24-hour caregiving when needed
Some families report securing around-the-clock caregivers on short notice.
In the reviews, two families specifically describe needing 24/7 support and being able to arrange daily shifts or around-the-clock coverage quickly. These experiences are tied to serious health transitions and home hospice, with reviewers emphasizing reliability and kindness from the caregivers.
caveat1 reviews mention this
One complaint about phone conduct
One review raises concerns about rude and unprofessional phone conduct.
While the overall feedback is positive, one reviewer complained about an interaction when calling the office and questioned the accuracy of what was communicated. This stands out as the only clearly negative, process-related complaint in the set.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Nearby Places of Interest
This part of Crystal Lake, Illinois offers a variety of amenities and services that cater to the needs of seniors. With multiple restaurants within close proximity, such as The Cottage and Duke's Alehouse and Kitchen, residents can enjoy dining options without having to travel far. There are also pharmacies like Walgreens and CVS nearby, providing easy access to medications and health supplies. In terms of healthcare, there are several physician offices and hospitals in the area, including Centegra Health System and Northwestern Medicine Primary Care Crystal Lake. Additionally, parks like Lippold Park and Three Oaks Recreation Area offer opportunities for outdoor activities and relaxation. Overall, this part of Crystal Lake provides a convenient and comfortable environment for senior living.
Restaurants
The Cottage (0 miles)
Goal Line Sports Bar & Grill (0.2 miles)
Duke's Alehouse and Kitchen (0.3 miles)
Crystal Lake Brewing (0.3 miles)
Chen Chinese Cuisine (1 miles)
Arby's (1.1 miles)
Julie Ann's Frozen Custard (1.1 miles)
Transportation
Metra (0.2 miles)
Metra (4.6 miles)
Pharmacies
Walgreens (1.1 miles)
CVS Pharmacy (1.1 miles)
Mariano's Pharmacy (1.1 miles)
Walgreens (1.9 miles)
CVS Pharmacy (2.6 miles)
Walgreens (3.9 miles)
Walgreens (4.6 miles)
Physicians
Illinois Spine Institute (1.2 miles)
Northwestern Medicine Primary Care Crystal Lake (1.3 miles)
California's Form 602A is a vital tool for evaluating the health needs of seniors seeking residential care, detailing their medical conditions and daily living requirements to ensure proper service alignment. This standardized form enhances communication among physicians, families, and facilities, serving as a regulatory measure for admissions and ongoing care while adapting to changing healthcare practices.
The overview of blood pressure management for seniors emphasizes the importance of monitoring and interpreting blood pressure readings, noting that normal ranges can vary due to age-related factors and individual health conditions. It highlights tailored guidelines for systolic and diastolic levels, the necessity of early detection and consistent management to prevent serious health complications, and advocates for personalized care strategies that incorporate lifestyle changes and medication adherence.
Dogs can greatly improve the lives of older adults by offering emotional support and encouraging physical activity, with factors such as size, temperament, and grooming needs being crucial in selecting a suitable breed. Senior dogs often make ideal companions for this demographic, promoting social connections and requiring care routines that align with seniors' capabilities.
Visiting Angels Crystal Lake photos
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Strong access to nearby healthcare, dining, and parks.
California's Form 602A: An In-Depth Examination of Senior Care Assessment
Comprehensive Look at Senior Blood Pressure Charts: Normal and Elevated Levels by Age
Top Canine Companions for Older Adults