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4.6 from 77 reviews
5 stars
68
4 stars
2
3 stars
0
2 stars
0
1 stars
7
Overall Review of Right At Home of Chicago
common55 reviews mention this
Caregivers feel kind and trustworthy
Residents and families frequently describe the caregivers as kind, patient, and trustworthy.
Many reviews highlight caregivers who are patient, compassionate, and attentive, with people expressing that they feel safe leaving loved ones in their care. Several families also mention specific caregivers building trust and providing support that goes beyond basic tasks. A few reviews contrast that with concerns about how caregivers performed, which is addressed separately below.
common34 reviews mention this
Office communication is quick
Office responsiveness and communication come up repeatedly in reviews.
A recurring theme is that the team is reachable, answers questions clearly, and follows up to make sure services are going well. Multiple reviews also describe the office handling last-minute scheduling changes and adjusting plans to meet needs. Several reviews frame this as a major reason families felt comfortable during stressful times.
common22 reviews mention this
Flexible help and fast start
Families often mention flexible scheduling and timely caregiving.
Reviewers frequently describe the agency as flexible and reliable with timing—especially when care needs came up quickly. Some families also mention timely transportation and help around hospital discharge or pick-ups. Overall, the reviews suggest services can start quickly and the team works to keep shifts covered.
differentiator28 reviews mention this
At-home support beyond basic care
Reviews often describe practical help at home, including errands and companionship.
Several reviews mention caregivers assisting with daily life tasks such as laundry, housekeeping, and support with errands. Others describe companionship and helping someone stay engaged, including spending time together and taking care of comfort and routine. Some reviews also reference help with transportation for appointments and trips, which shows up as a key part of the in-home support experience.
caveat4 reviews mention this
Some reviews raise safety and reliability concerns
A smaller set of reviews report serious issues with safety and reliability.
A few reviews describe caregivers behaving in ways they considered unsafe or unprofessional, including reports of theft-related incidents and other serious problems. Others mention concerns like caregivers not showing up as expected and service being stopped without a conversation. These complaints are limited in number compared with the broader positive themes, but they are recurring enough to consider.
common2 reviews mention this
Nearby essentials are close by
Residents may find common errands easier with nearby stores and medical options.
The area includes nearby pharmacy and healthcare options that can support day-to-day needs mentioned in reviews like errands and transportation. Parks and transit locations are also relatively close, which can matter for day outings and appointments. These details don’t replace caregiving support, but they align with the types of trips some families describe.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Transportation
Chicago O'Hare International (10 miles away)
Chicago Midway (14 miles away)
Nearby Places of Interest
This area of Chicago, Illinois, offers a variety of amenities that may cater to the needs of seniors looking for a convenient and lively community. With multiple pharmacies, hospitals, parks, and transportation options within close proximity, residents have easy access to healthcare services and recreational activities. Additionally, there are several dining options ranging from casual eateries to more upscale restaurants for those looking to explore different culinary experiences. The presence of cafes and theaters provides opportunities for socializing and entertainment. Overall, this neighborhood presents a well-rounded environment with essential services and leisure options that could contribute to a comfortable and fulfilling senior living experience.
Pharmacies
Walgreens (0.7 miles)
Walgreens (1.5 miles)
Walgreens (1.7 miles)
CVS Pharmacy (2.1 miles)
Walgreens (2.1 miles)
Walgreens (2.1 miles)
CVS Pharmacy (2.5 miles)
Hospitals
Swedish Covenant Hospital Cancer Care (1.4 miles)
Saint Francis Hospital (3 miles)
Advocate Illinois Masonic Medical Center (5.1 miles)
Parks
Warren Park (1.7 miles)
Horner Park (2.3 miles)
Independence Park (2.6 miles)
Dubkin Park (3.1 miles)
Portage Park (3.3 miles)
Hamlin Park (4.2 miles)
Unity Playlot Park (4.2 miles)
Physicians
North Shore Physicians Group (2.1 miles)
Resurrection Medical Center Professional Building (5 miles)
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Chicago O'Hare International (10 miles away)
Vibrant, active lifestyle with easy access to cafes, restaurants, parks, pharmacies, healthcare, transportation, and a nearby theater.
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