Overall Review of Integrated Home Svc Inc
common
35 reviews mention this
Friendly, welcoming staff stands out
Residents describe a consistently friendly, welcoming team that puts pets and people at ease.
Across many reviews, people highlight front-desk staff, vet techs, and veterinarians as kind and responsive, with explanations that make visits feel understandable. Several reviewers say the team stays patient when their pets are nervous, anxious, or difficult, and they appreciate follow-through like callbacks. A number of reviews also mention that the office treats them with empathy, including during stressful situations.
common
19 reviews mention this
Clear explanations and thorough care
Residents describe thorough veterinary care with clear explanations during appointments.
Many reviewers say clinicians take time to explain what they’re doing and why, and that they’re thorough during exams and follow-up. People also describe solid guidance on care options and cost considerations, with less sense of rushing. In a few reviews, residents mention accommodations like squeezing in when pets need urgent or extra attention and keeping them updated through multi-step visits.
caveat
10 reviews mention this
Pricing feels fair, but not for everyone
Pricing is described as fair by some, while other reviewers report feeling overcharged.
Some reviewers say pricing is reasonable and that they don’t feel surprised, including comments about discussing costs up front. Others raise concerns about bills and charges, including reports of being asked for additional dollars, being charged for services they say weren’t resolved, or feeling that recommended steps push costs higher. One review also calls out higher prescription costs compared with local pharmacies, while another mentions that estimate errors were corrected after the fact.
caveat
4 reviews mention this
Cat handling can be hit or miss
Some cat owners say they weren’t heard or that handling methods made anxiety worse.
While many reviews describe the team as caring even with anxious pets, a smaller set of reviews focuses specifically on cats. Those reviewers describe being concerned about restraint or handling decisions, and say the staff didn’t respond well to feedback about their cat’s anxiety. In these accounts, reviewers decided to switch vets after repeated uncomfortable experiences.
common
2 reviews mention this
Neighborhood access to daily errands
The location is within a short drive of common daily stops.
Reviewers don’t focus heavily on location, but the area listing shows nearby everyday destinations that can help with logistics around appointments. Common nearby stops include pharmacy and café options, plus parks and public transportation corridors.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Nearby Places of Interest
This particular area of Chicago, Illinois offers a variety of amenities that may be appealing to seniors looking for a convenient and bustling neighborhood. With several pharmacies nearby, including Walgreens and CVS, access to medication and healthcare is readily available. There are also numerous cafes, such as Starbucks, for socializing with friends or enjoying a leisurely coffee break. For outdoor recreation, there are several parks within a short distance, providing opportunities for walking or enjoying nature. Additionally, there are restaurants offering a diverse range of cuisine options to suit different tastes. In terms of healthcare facilities, Swedish Covenant Hospital Cancer Care is located nearby for any medical needs. Public transportation options are also easily accessible with multiple CTA stops in the vicinity. Overall, this area provides a mix of convenience and entertainment options that may appeal to seniors looking for an active community in which to live.
Pharmacies
- Walgreens (0.4 miles)
- CVS Pharmacy (0.5 miles)
- CVS Pharmacy (0.6 miles)
- Mariano's Pharmacy (0.6 miles)
- Walgreens (0.9 miles)
- Walgreens (0.9 miles)
- Walgreens (1.2 miles)
Cafes
- Starbucks (0.5 miles)
- Starbucks (1.1 miles)
- Starbucks (1.5 miles)
- Starbucks (1.6 miles)
- Starbucks (2.4 miles)
- Starbucks (2.7 miles)
- Little Beans Cafe (4.3 miles)
Parks
- Horner Park (0.7 miles)
- Hamlin Park (1.9 miles)
- Independence Park (2.2 miles)
- Wrightwood Park (2.6 miles)
- Warren Park (2.7 miles)
- Unity Playlot Park (2.7 miles)
- Logan Boulevard (2.8 miles)
Restaurants
- SoFo Tap (1.1 miles)
- Little Bad Wolf (1.6 miles)
- Murphy's Bleachers (1.9 miles)
- Cell Block (2 miles)
- Las Mananitas Mexican Restaurant (2.2 miles)
- Hydrate (2.2 miles)
- McDonald's (2.2 miles)
Hospitals
- Swedish Covenant Hospital Cancer Care (1.1 miles)
- Advocate Illinois Masonic Medical Center (2.5 miles)
- Saint Francis Hospital (4.3 miles)
Transportation
- Cta (1.4 miles)
- Cta (1.9 miles)
- CTA - Belmont (2.3 miles)
- CTA - Fullerton (3.1 miles)
- CTA Jarvis (3.7 miles)
- Cta (3.9 miles)
- Cta (4 miles)
Theaters
- Regal Webster Place (3.1 miles)
Physicians
- Lincoln Park Dental Specialists (4 miles)
- North Shore Physicians Group (4.7 miles)
Chicago O'Hare International (11 miles away)
Damen 
Caring, attentive staff with a warm, family-like atmosphere.
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