Integrated Home Svc Inc in Chicago, IL

Pros

• Lincoln Square Animal Hospital is outstanding.
• They are super considerate and friendly and really dedicated to excellent animal care.
• The vibe on the phone and in person is so positive.
• Vets and techs at LSAH are clearly competent.
• They've invested in the clinic, grown the staff, and didn't lose quality, care, or compassion along the way.
• They're responsive via email.
• They treat us and our pets like we're a cohesive family.
• The team is compassionate and provides great guidance and support.
• Dr. Anna Czekala is very caring with their cat and is very knowledgeable.
• Dr. Vercauteren is upbeat, compassionate, thorough, and seems to genuinely love animals.
• The front desk staff are super helpful and kind.
• They are capable, caring, and responsive.

Cons

• They felt the clinic behaves like an elitist Vet Spa and won't accommodate last-minute appointments.
• They called the pricing a major rip-off, accusing the practice of upselling procedures to inflate the bill and charging high prices for prescriptions.
• They alleged staff disclosed inaccurate information to third-party groomers without the owner's consent, causing the animal to suffer.
• They criticized the staff as unprofessional and not listening to feedback, leaving a negative impression.
• They described a cat being restrained with towels and anti-scratch gloves after their concerns were dismissed.
• They criticized communication and record-keeping as poor, causing confusion and multiple follow-up calls.

Review

Integrated Home Svc Inc, operating in Chicago as Lincoln Square Animal Hospital, is best suited for families that want a long-standing, deeply caring veterinary partner for dogs and cats. The practice has earned its reputation through decades of trusted care, with reviewers repeatedly praising seasoned clinicians, responsive technicians, and front-desk teams that treat clients like part of a veterinary family. It appeals to households that prioritize personal relationships with their veterinarians, value attentive senior-pet management, and appreciate the reassurance of a clinic that has proven its capability with complex procedures and timely follow-ups. For households with multiple pets or chronic conditions, the depth of experience and the continuity of care stand out as decisive advantages.

That said, some families should consider alternatives. Price-conscious clients may encounter variability in perceived value, as several reviewers push back on what they see as high or incremental costs for tests, medications, or procedures. Others who demand unwavering consistency in which doctor is on every visit may worry about staff turnover and changing clinicians over time. There are also accounts of communication gaps - discrepancies around test results, refill questions, or record-keeping - that can complicate care if relied upon as the sole source of truth. For anxious or sensitive cats, a few experiences with restraint methods and room practices have left some owners uncomfortable, suggesting that a calmer, more predictable environment elsewhere could be preferable.

On the positive side, the clinic's strengths are substantive and well-documented across the reviews. The veterinary team is repeatedly described as compassionate, knowledgeable, and genuinely invested in pets and their people. Clients note easy access for urgent or last-minute needs, including last-minute rearrangements when animals are in distress, and several stories highlight successful surgical outcomes and thorough post-op follow-up. The staff's bedside manner - calm, patient explanations, and a willingness to discuss options - creates a trust that carries through even when costs or complex decisions arise. Exam rooms that feel welcoming and staff who take time to learn each pet's history contribute to a sense of partnership rather than transactional care.

The recurring caution about pricing is real and should shape the decision process. While many reviewers report fair pricing and upfront discussions about costs, others describe a framework where tests, medications, or procedures can inflate the bill more quickly than anticipated. Coupled with occasional notes about record-keeping or prescription-management quirks, this can erode confidence for households that need precise budgets or consistent follow-through on orders. Yet the same reviewers who flag price concerns often accompany their cautions with strong praise for the clinicians' skill, the clinic's responsiveness, and the tangible outcomes for their animals, underscoring that value hinges on individual experiences and expectations about care intensity.

When weighing pros against cons, the best takeaway is that Integrated Home Svc Inc delivers high-quality, compassionate veterinary care with a proven track record and a client-centered approach. The key pros - the depth of experience, the strength of relationships, the ability to manage emergencies, and the supportive, knowledgeable staff - can substantially offset the main drawbacks for households that prioritize ongoing, hands-on care and strong clinician-patient rapport. To maximize this balance, prospective clients should seek upfront cost clarity, request a primary veterinarian whenever possible, confirm preferred channels for test results and refills, and address any scheduling or record-keeping questions before treatment begins. Knowing where the clinic shines - and where experiences have fallen short - empowers a confident, informed choice.

For families choosing among Chicago options, this clinic is a compelling option for those who want a trusted, long-established partner that treats pets like family and can handle complex needs with a human-centered touch. It is less ideal for those who must tightly control every line item on a bill, require unwavering one-vet continuity, or need an ultra-predictable process for every medication decision. In the end, Integrated Home Svc Inc stands out as a practical, seasoned, and deeply caring choice for households willing to invest in a relationship-first veterinary home, with a candid understanding that costs and occasional care quirks may accompany the exceptional care their animals receive.

This particular area of Chicago, Illinois offers a variety of amenities that may be appealing to seniors looking for a convenient and bustling neighborhood. With several pharmacies nearby, including Walgreens and CVS, access to medication and healthcare is readily available. There are also numerous cafes, such as Starbucks, for socializing with friends or enjoying a leisurely coffee break. For outdoor recreation, there are several parks within a short distance, providing opportunities for walking or enjoying nature. Additionally, there are restaurants offering a diverse range of cuisine options to suit different tastes. In terms of healthcare facilities, Swedish Covenant Hospital Cancer Care is located nearby for any medical needs. Public transportation options are also easily accessible with multiple CTA stops in the vicinity. Overall, this area provides a mix of convenience and entertainment options that may appeal to seniors looking for an active community in which to live.

Pharmacies

• Walgreens (0.4 miles)
• CVS Pharmacy (0.5 miles)
• CVS Pharmacy (0.6 miles)
• Mariano's Pharmacy (0.6 miles)
• Walgreens (0.9 miles)
• Walgreens (0.9 miles)
• Walgreens (1.2 miles)

Cafes

• Starbucks (0.5 miles)
• Starbucks (1.1 miles)
• Starbucks (1.5 miles)
• Starbucks (1.6 miles)
• Starbucks (2.4 miles)
• Starbucks (2.7 miles)
• Little Beans Cafe (4.3 miles)

Parks

• Horner Park (0.7 miles)
• Hamlin Park (1.9 miles)
• Independence Park (2.2 miles)
• Wrightwood Park (2.6 miles)
• Warren Park (2.7 miles)
• Unity Playlot Park (2.7 miles)
• Logan Boulevard (2.8 miles)

Restaurants

• SoFo Tap (1.1 miles)
• Little Bad Wolf (1.6 miles)
• Murphy's Bleachers (1.9 miles)
• Cell Block (2 miles)
• Las Mananitas Mexican Restaurant (2.2 miles)
• Hydrate (2.2 miles)
• McDonald's (2.2 miles)

Hospitals

• Swedish Covenant Hospital Cancer Care (1.1 miles)
• Advocate Illinois Masonic Medical Center (2.5 miles)
• Saint Francis Hospital (4.3 miles)

Transportation

• Cta (1.4 miles)
• Cta (1.9 miles)
• CTA - Belmont (2.3 miles)
• CTA - Fullerton (3.1 miles)
• CTA Jarvis (3.7 miles)
• Cta (3.9 miles)
• Cta (4 miles)

Theaters

• Regal Webster Place (3.1 miles)

Physicians

• Lincoln Park Dental Specialists (4 miles)
• North Shore Physicians Group (4.7 miles)