Healthcare Plus Team Aurora

Pros

• Healthcare Plus is described as a wonderful place to work with fantastic staff who are understanding and caring.
• The team is an awesome group of ladies who are helpful and supportive.
• Healthcare Plus enables family members to care for their loved ones at home while providing a fair wage.
• Linda Hailey is praised as awesome, loving, and genuinely caring.
• The organization is said to set the standard for excellence in healthcare, with a strong commitment to integrity, compassion, and growth.
• Leadership fosters a supportive environment where every team member feels valued and empowered.
• The staff are professional, kind, and truly invested in each individual's well-being.
• Healthcare Plus delivers trust, compassion, and genuine human connection beyond standard healthcare.

Cons

• This company is very unprofessional and clients are not a priority.
• They cannot seem to keep good, experienced people, with promises to visit but nobody shows up.
• One word: unreliable.

Review

Healthcare Plus emerges in these reviews as a place that many people hold in high regard, especially for the people who work there and the care they provide. Across multiple voices, the organization's culture is described as warm, supportive, and genuinely focused on both employees and those receiving care. The tone is consistently positive about the staff dynamic - the teamwork, the accessibility of leadership, and the sense that the organization values integrity, compassion, and ongoing growth.

A central thread is the people who make Healthcare Plus what it is. Reviewers highlight the case managers, supervisors, human resources, and other staff as being fantastic, understanding, and deeply caring about both employees and the clients they serve. The ladies who do the hands-on work are repeatedly noted as "awesome," "nicely" and "helpful," with expressions of appreciation for their willingness to handle a lot of duties and provide assistance whenever needed. The impression is of a workforce that not only performs tasks but builds relationships rooted in respect and empathy.

Several reviewers also speak to a practical and personal truth: Healthcare Plus supports families in a very tangible way. One family explains that for six years their daughter, son-in-law, and themselves have been able to care for their parents at home, because Healthcare Plus pays a fair wage for the work. That income helps sustain their household so they can provide the level of care their loved ones need. In this view, the organization is more than just a caregiver agency; it is a mechanism that enables families to keep loved ones at home with dignity and support.

The praise is not just about operations or payroll; it's about the human touch. Incidents like interactions with Linda Hailey are highlighted as standout experiences - described as welcoming, informative, and genuinely caring. Phrases like "Linda Hailey is awesome" and "loving and caring" recur, underscoring how certain individual leaders are perceived as emblematic of the organization's values. The collective sentiment is that the staff treat clients and their families with respect, offering a level of attention and kindness that goes beyond basic expectations.

A particularly strong testament comes from a reviewer who has experienced Healthcare Plus from two angles - employee and client. From the employee perspective, the organization is seen as upholding integrity, compassion, and opportunities for growth. Leadership is depicted as fostering a supportive environment that empowers every team member to contribute meaningfully, with professional development and collaboration geared toward delivering the highest quality of care. From the client perspective, the same dedication and meticulous attention to detail are observed: staff are professional, kind, and invested in each person's well-being. The message is that Healthcare Plus doesn't merely provide healthcare; it fosters trust, compassion, and genuine human connection, making the experience both credible and emotionally resonant for those who rely on the service and those who deliver it.

There are also affirmations about the everyday atmosphere - care workers who express love for their jobs and for the clients they serve. A few reviewers use emphatic phrases like "I LOVE MY JOB," underscoring job satisfaction tied to meaningful relationships with clients. Others note that their clients are "so nice" and that they enjoy taking care of them and ensuring they receive the attention and help they need. This consistency in tone - gratitude for the people involved, pride in the work, and a sense of shared purpose - helps paint a picture of an organization that prioritizes personal connection as a cornerstone of care.

Nevertheless, the collection of reviews is not uniformly glowing. One reviewer, speaking from personal client experience, describes Healthcare Plus as very unprofessional, asserting that clients are not a priority. This perspective highlights issues with reliability and staffing, noting repeated promises that someone would show up but with little deliverable follow-through, and summing up the sentiment with a blunt, single-word judgment: unreliable. This critique points to real tensions that can exist in any service-heavy field - staff turnover, scheduling consistency, and the challenge of meeting client expectations in every situation.

Taken together, the reviews present a nuanced portrait of Healthcare Plus. On the positive side, there is broad praise for a supportive work environment, compassionate and capable staff, and a caregiving model that aligns with families' needs for home-based care. The leadership, professional development, and collaborative culture appear to be meaningful strengths, contributing to both employee satisfaction and client well-being. The strong testimonials about the people who do the work - caregivers who show up, listen, and respond with care - underscore a core value that many families likely find reassuring.

On the other side, there are concerns about professionalism and reliability raised by at least one client. This feedback highlights the reality that, despite a strong overarching culture, everyday execution can falter in ways that affect client experience. Staffing continuity and dependable scheduling are areas where improvements could help bridge the gap between the organization's aspirational values and every-day outcomes for clients.

Overall, Healthcare Plus stands out in these voices as an organization with a clear dedication to compassionate care, meaningful employer-employee relationships, and a home-centered caregiving ethos. The testimonials celebrate the people who work there and the difference they make in families' lives, while also acknowledging that there are moments of dissatisfaction that warrant attention and ongoing effort to ensure every client feels prioritized and consistently supported. The message across most accounts is one of gratitude and pride in a team that strives to deliver trust, respect, and human connection in healthcare.

Pharmacies

• Walgreens (0.4 miles)
• Walgreens (1.8 miles)
• Walgreens (2 miles)
• CVS Pharmacy (2 miles)
• Walgreens (2.6 miles)
• Walgreens (2.7 miles)
• CVS Pharmacy (2.7 miles)

Transportation

• Aurora Transportation Center (0.6 miles)

Restaurants

• Two Brothers Roundhouse (0.6 miles)
• Tavern On Broadway (0.8 miles)
• Stolp Island Social (0.9 miles)
• Spartan House (2.3 miles)
• Chelios Pub & Grill (2.5 miles)
• McDonald's (2.8 miles)
• Riverside Pizza & Pub (3.8 miles)

Parks

• Phillips Park (1.5 miles)
• Waubonsie Lake Park (2.3 miles)
• Wheatland Park (3.8 miles)
• Wolf's Crossing Community Park (5 miles)
• Jericho Lake Dog Park (5.5 miles)
• Hudson Crossing Park (5.9 miles)
• Wil-O-Way Park (5.9 miles)

Physicians

• Indian Trail Medical Center (2.3 miles)
• Advocate Medical Dryer (2.3 miles)
• Rush-Copley Center for Reproductive Health (2.4 miles)
• Rush Copley Physicians Office (2.4 miles)
• Fox Valley Pain Management (2.5 miles)
• Dreyer Medical Clinic-Fox Valley Villages (4.2 miles)
• Animal House (4.6 miles)

Hospitals

• Provena Mercy Medical Center (2.4 miles)
• Kendall Pointe Surgery Center (2.9 miles)

Places of Worship

• Our Lady of Mercy (2.7 miles)
• Blessed Sacrament (4.3 miles)
• Holy Cross Church (6.6 miles)

Theaters

• Cinemark Tinseltown USA (2.7 miles)
• AMC Showplace Naperville 16 (5.5 miles)

Cafes

• Moka North Aurora (3.6 miles)
• Starbucks (4 miles)
• Panera Bread (4.2 miles)
• Panera Bread (4.4 miles)
• Starbucks (5.5 miles)
• Starbucks (7.3 miles)