Touchmark Home Health and Home Care in Meridian, ID

Pros

• The caregivers are very well trained, respectful, and great at all times.
• The caregivers never complain and consistently ask if residents need anything else.
• The caregivers are patient, kind, and go above and beyond expectations.
• Dawn, the dining room supervisor, makes dining a warm, family-oriented experience with quality service.
• Mack, the Director, plans top-notch parties and family gatherings.
• The staff are exceptional and make residents feel part of a Touchmark family.
• The community feels like a retirement dream with friendly staff and residents, and dogs are welcome.
• The facilities and services are remarkable, offering a unique and extraordinary retirement experience.
• The staff are professional, kind, and patient; residents love living there.
• The grounds are well cared for and safety is prioritized; the staff and management are top notch.

Cons

• They are chronically understaffed in assisted living, and communication with families is very disappointing.
• They removed a loved one from memory care after less than six months because caregivers were overworked and understaffed, the private rooms were poorly cleaned and residents neglected, and enrichment was pitiful.
• They are extremely expensive, so the average retiree can't afford it.

Review

Touchmark Meadow Lake Village in Meridian is best suited for seniors who want a comprehensive, all-in-one retirement living experience with the option to move fluidly from independent living to assisted living and even memory care, all within a cohesive campus. It works well for couples or friends who value a vibrant social calendar, dependable on-site healthcare, and the reassurance that needs can be met as conditions change. This is a community built for residents who desire daily enrichment - from fitness programs and clubs to multiple dining venues - without sacrificing the security of professional care close at hand.

That prominent price tag will steer some families toward alternatives. The reviews flag that the campus can be expensive, making affordability a real concern for average retirees. For those seeking a more economical, low-key pace or for households needing constant, around-the-clock medical staffing, other options may be more suitable. Additionally, a few voices point to staffing and communication gaps at times, which can be meaningful for families prioritizing day-to-day transparency and consistent caregiver-to-resident ratios. These patterns merit careful attention, especially when evaluating memory care or transitional needs.

The strongest, most consistent advantage lies in the people. The caregiving team is described as highly trained, patient, and genuinely compassionate, with staff going beyond what is asked and treating residents with respect and warmth. Families repeatedly note that caregivers remember residents by name, respond promptly, and cultivate genuine relationships. In memory care, Izzy B. is singled out as a standout for dedication and personal connection. Across the campus, the sense of a "Touchmark family" emerges - servers, housekeeping, health coaches, and front-desk staff all contribute to a living environment where residents feel valued and seen.

The breadth of amenities and programs reinforces that sense of a fulfilling lifestyle. On a practical level, residents have access to upscale dining options, including both a formal dining room and a more casual bar/restaurant setting, with staff-led initiatives to make dining feel like a family meal. The calendar brims with health and fitness activities, enrichment classes, and social outings. The grounds - complete with walking paths, dog-friendly spaces, a pond, and even an executive nine-hole golf course - offer tangible ways to stay active. On-site conveniences such as transportation services, a beauty salon, and a full-service mail center further reduce the need to leave campus for everyday needs, contributing to the overall quality of life.

Move-in experiences and ongoing community integration are consistently highlighted as strengths. Families describe a seamless transition from independent living to assisted living, with the staff coordinating support and logistics - sometimes even arranging partner services to handle packing and moving. Residents quickly form social networks, activities become a natural part of daily life, and the home atmosphere - described as warm, welcoming, and family-like - fosters a sense of belonging that families notice immediately. The most compelling endorsements come from those who see loved ones flourish: residents engaging in hobbies, forming friendships, and regaining confidence in daily routines.

Even with standout positives, the practical cautions remain worth weighing. When budgets are a primary filter, Touchmark's premium positioning matters. Pros offset cons for many residents, but for others the combination of cost and the occasional staffing or communication hiccup may tilt the balance toward alternatives. It is prudent to verify current staffing levels, especially in assisted living and memory care, and to inquire about the most recent resident-to-staff ratios, turnover, and care consistency. Potential residents should also request recent references from families currently living on the Meridian campus and obtain a transparent breakdown of services included in monthly fees versus add-ons. This due diligence ensures that expectations align with reality on a day-to-day basis.

In the end, Touchmark Meadow Lake Village offers a high-caliber, comprehensive retirement living solution for those who want robust care, abundant activities, and a strong, resident-centered culture. It is a practical, well-rounded choice for seniors who prize community, convenience, and consistent high-quality staffing, and who are prepared to invest in a premium experience. For families evaluating options, the action steps are clear: tour the community with questions about current staffing and pricing, speak candidly with residents and families about day-to-day care, and assess how well the calendar of activities, dining options, and on-site health services align with the loved one's preferences and needs. If budget and staffing stability align, this Meridian campus stands out as a leading choice in senior living.

Physicians

• Ob/Gyn Associates: Armstrong Scott B MD (0.3 miles)
• Elks Wound Center (0.5 miles)
• Vandendries Brian-St Luke's Occupation Health Services Meridian (0.5 miles)
• Intermountain Eye Clinic (0.6 miles)
• Sinus Center Idaho (0.6 miles)
• Eagle Eye Surgery & Laser Center (0.7 miles)
• Stephanie - Stephanie Brooke Hodson Hodson MD (0.8 miles)

Hospitals

• St Alphonsus Regional Medical Center (0.7 miles)
• Spot International (1 miles)
• Primary Health Urgent Care (1.6 miles)
• Surgical Care Affiliates (2.8 miles)
• Intermountain Hospital Otptnt (3.9 miles)
• Southwest Idaho Advanced Care Hospital (4 miles)

Restaurants

• Casa Del Matador (1.2 miles)
• Jack In The Box (1.3 miles)
• California Mexican Foo (1.7 miles)
• Firehouse Subs (1.9 miles)
• Kahootz Steak & Ale House (2.6 miles)
• The Curb Bar and Grill (2.6 miles)
• Sonic Drive-In (2.7 miles)

Theaters

• Cinemark Majestic Cinemas (1.4 miles)
• Regal Edwards Boise & IMAX (3.5 miles)

Pharmacies

• Walgreens (1.8 miles)
• Walgreens (1.9 miles)
• Rite Aid (2 miles)
• Rosauers Food & Drug Center (2 miles)
• Walgreens (2.2 miles)
• Rite Aid (2.5 miles)
• Walgreens (2.6 miles)

Cafes

• The Human Bean (2.5 miles)
• Dutch Bros Coffee (2.9 miles)
• Starbucks (3.1 miles)
• Dutch Bros Coffee (3.1 miles)
• Starbucks (3.7 miles)
• The Human Bean Boise, W. Lake Hazel Rd (4.2 miles)

Places of Worship

• Cloverdale Church of God (2.5 miles)
• Church of Jesus Christ of Latter Day Saints (2.7 miles)

Parks

• Ridiculous Roundabout (3 miles)
• Settlers Park (3.4 miles)