Cottages Senior Living I Dba The Cottages Of Meridian

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  • Interior

    A cozy bedroom with a bed, two chairs, and a window allowing natural light.

  • Decor

    A cozy living room with leather sofas, large windows, and decorative wall elements.

  • Living Room

    A cozy living room with comfortable seating and a television.

  • Windows

    A cozy dining room with large tables and chairs, illuminated by overhead lighting and natural light from the windows.

  • Dining

    A cozy dining area with a table, chairs, and adjacent mirror setup.

  • Landscaping

    A well-maintained house with a neatly landscaped garden and colorful flowers on a sunny day.

  • Kitchen

    A modern kitchen interior with wooden cabinets, a central island, and black appliances.

Cottages Senior Living I Dba The Cottages Of Meridian

3173 West Belltower Drive, Meridian, ID 83646

For more information about senior living options: (844) 490-3973

4.4 from 20 reviews
5 stars
17
4 stars
0
3 stars
0
2 stars
0
1 stars
3

Assisted Living Board and Care Home Memory Care

Overall Review of Cottages Senior Living I Dba The Cottages Of Meridian

Pros

  • pro Heather and her team are amazing.
  • pro The staff is amazing and they become like family over time.
  • pro The Cottages is one of the cleanest and most caring facilities the reviewer has seen.
  • pro The administrator, care staff, and nurses are great.
  • pro The Cottages of Meridian has the best staff and truly cares for their residents.
  • pro Heather manages this facility, caring for residents and extending care to families.
  • pro The staff at this location are amazing and the quality of care is fantastic.
  • pro The Cottages is full of integrity and truly lives its mission, "We Treat People Right."

Cons

  • pro An incident where a memory care resident was found nude from the waist down unsupervised, which the administrator labeled as "a behavior," a response the reviewer found dismissive and a basic dignity violation.
  • pro In January 2025, the facility administrator unilaterally changed the resident's code status to DNR in the MAR without physician involvement or family notification, contrary to the legally signed POST form.
  • pro The combination of these events indicates a dangerous pattern of poor oversight and disregard for residents' legal and medical rights.
  • pro Communication with the family was sparse, with no requested phone call delivered and only an email seeking clarification, which the reviewer viewed as unhelpful.
  • pro The reviewer notes a lack of accountability from administrators and the DON, even though caregivers were praised, describing administrative actions as overreach.
  • pro The unilateral MAR change could have denied life-saving treatment in an emergency, a risk emphasized by the reviewer.

Review

The Cottages of Meridian is described by many families as more than just a care facility - it feels like a home where the staff truly treats residents with warmth, dignity, and personal attention. Across the stories, Heather, the administrator, stands out as a central figure: an engaging leader who is frequently praised for being present, responsive, and genuinely invested in both residents and their families. The atmosphere is repeatedly praised as inviting and homelike, with residents often pictured as part of a caring community rather than merely occupants of a building. Families speak highly of the at-home feel, the way staff become like family, and the sense that there is real, ongoing attention to comfort and well-being.

A large portion of the reviews center on the facility's cleanliness, the quality of care, and the engagement opportunities for residents. Descriptions of clean facilities, attentive caregivers, and capable nurses recur throughout the feedback. The care team is repeatedly portrayed as "amazing," with staff who are not only competent but also compassionate. Families note that activities are frequent and well-organized - music, dance, outings, games - and that staff work hard to keep residents engaged and happy. One recurring sentiment is that the place offers "home cooking" and a vibrant daily life, with programs led by staff like Bruce that keep residents active and socially connected. The impression created is that residents enjoy meaningful routines and that caregivers take pride in understanding each person's preferences and needs.

Within the chorus of praise, there are vivid stories of end-of-life care that emphasize kindness, gentleness, and the importance of being there for families. Several reviews recount that the staff were supportive during a loved one's final days, staying with residents to ensure they did not feel alone and helping families feel cared for during a difficult time. In some accounts, Heather is singled out for her hands-on management and thoughtful gestures - such as arranging small comforts for families and maintaining a high level of visibility and responsiveness. One reviewer even highlights the administrator's attentiveness in moments of grief, underscoring the sense that the leadership team takes ownership of the resident and family experience.

Yet alongside these deeply positive reflections, other reviews raise serious concerns about safety, oversight, and respect for residents' rights. In March, a vulnerable memory care resident was found nude from the waist down and unsupervised, a situation described as being attributed to a caregiver leaving the resident in that state. The response from the facility - calling it a "behavior" - was seen by the family as dismissive and insufficient to address the dignity and care violations involved. More alarmingly, a January 2025 incident involved an unauthorized change to a resident's code status in the Medication Administration Record (MAR), shifting to DNR despite a clearly signed POST form indicating Full Code. The change occurred without physician involvement or family notification and remained hidden until a family member discovered it, raising fears about the possibility of life-saving treatment being denied in an emergency. These stories illustrate what the reviewer characterizes as a dangerous pattern of oversight and admin overreach, with potential serious consequences for residents' medical rights.

The same reviewers describe a problem with communication and responsiveness that compounds the concerns. They recount sparse communication and a lack of proactive outreach, such as not receiving phone calls after requests, and receiving only an email from the Director of Nursing requesting clarification about a phone call rather than a direct discussion. The sentiment is that, while the staff and caregivers are laudable and caring, the administrative side - particularly around policy enforcement, resident rights, and incident reporting - needs more accountability and clearer, more transparent processes. The reviewers emphasize that their goal is to warn other families and to push for policy reviews and stronger safeguards, so that no similar situation would recur.

Taken together, the stories from families paint a nuanced portrait of The Cottages of Meridian. On one hand, families consistently celebrate the remarkable caliber of direct care, the welcoming and home-like environment, and the daily rhythms of meaningful activity that help residents feel valued and engaged. On the other hand, there are troubling accounts of safety lapses and administrative decisions that appear to sidestep legal and medical safeguards, coupled with gaps in communication that leave families feeling unheard during critical moments. The facility is described as a place with outstanding staff and a strong mission to treat people right, yet also as a setting where important protections for residents' dignity and medical directives must be scrupulously upheld and transparently managed.

For families considering The Cottages of Meridian, the message across these reviews is clear in both its warmth and its warning. The staff and leadership are capable of delivering compassionate, attentive, and high-quality care that can make a real difference in residents' daily lives and in families' peace of mind. At the same time, prospective families should seek clear assurances about rules, rights, and procedures - especially around emergency decisions, medical directives, and how changes to MAR codes or critical care plans are communicated and authorized. If you value a facility with a strong, people-first culture and a leadership team that genuinely cares, The Cottages appears to offer that, but it also calls for due diligence to ensure that the administrative practices align with the same high standards you expect for your loved ones.

Features

Housing

  • 22 resident community capacity 22 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Boise Air Terminal (12 miles away) Boise Air Terminal (12 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Dementia waiver Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Cottages of Meridian, located in Meridian, ID, is an assisted living community that offers board and care home services as well as specialized memory care for individuals with dementia or cognitive impairments. Residents can enjoy a variety of amenities including access to cable or satellite TV, a dining room, fully furnished accommodations, a garden, housekeeping services, a kitchenette, outdoor space, telephone service, and Wi-Fi/high-speed internet.

The community provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The staff also coordinates with healthcare providers to ensure that residents receive the necessary medical care they need. The community offers a dementia waiver and hospice waiver for those who require advanced medical care.

Residents can expect delicious meals that cater to their specific dietary restrictions. In addition to providing medication management services, the community also offers a mental wellness program to support residents' overall well-being. Specialized memory care programming is available for those with cognitive impairments.

Transportation arrangements are made for medical appointments and there are several nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship and theaters for residents to explore and enjoy. Additionally, there is a hospital located conveniently nearby.

The Cottages of Meridian provides a warm and comfortable environment where seniors can receive personalized care while maintaining their independence and enjoying an active lifestyle within the community and in the surrounding area.

Nearby Places of Interest

Cafes

  • Starbucks (0.5 miles)
  • Dutch Bros Coffee (1.2 miles)
  • Black Rock Coffee Bar (1.7 miles)
  • Starbucks (2 miles)
  • Dutch Bros Coffee (4.5 miles)
  • Dutch Bros Coffee (4.7 miles)
  • Eagle River Coffee (4.9 miles)

Restaurants

  • Fanci Freez (1 miles)
  • Teriyaki Madness (1.8 miles)
  • Taco Bell (1.9 miles)
  • McDonald's (1.9 miles)
  • Boise Fry Company (1.9 miles)
  • Kahootz Steak & Ale House (2.6 miles)
  • Subway (2.7 miles)

Pharmacies

  • Walgreens (1.1 miles)
  • Albertsons Pharmacy (1.6 miles)
  • Rite Aid (2.7 miles)
  • Walgreens (3.2 miles)
  • Walgreens (3.9 miles)
  • Rosauers Food & Drug Center (4 miles)
  • Sav-On Pharmacy (4 miles)

Places of Worship

  • Church of Jesus Christ of Latter Day Saints (1.7 miles)
  • Rockharbor Church (1.7 miles)
  • Church of Jesus Christ of Latter Day Saints (2.4 miles)
  • Eagle Christian Church (3.5 miles)
  • Star Baptist Church (4.2 miles)
  • Latter Day Saints Seminary (4.4 miles)
  • Church of Jesus Christ of Latter Day Saints (4.7 miles)

Parks

  • Fuller Park (1.7 miles)
  • Settlers Park (1.8 miles)
  • Reid Merrill Park (5.4 miles)

Physicians

  • Focus Vision Therapy Center (2.5 miles)
  • Unity Health Center (3.1 miles)
  • Sex Addiction Treatment (3.5 miles)
  • Unity Health Center (3.6 miles)
  • Gia Swope FNP (3.8 miles)
  • Retina Specialists Of Id (3.8 miles)
  • Dr Marianne Zakarian, OBGYN (4 miles)

Theaters

  • Cinemark Majestic Cinemas (4.7 miles)

Hospitals

  • St Alphonsus Regional Medical Center (4.7 miles)
  • Primary Health Urgent Care (5.8 miles)

Transportation

  • Mobodyne Corporation (5.3 miles)

Frequently Asked Questions

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