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4 from 41 reviews
5 stars
30
4 stars
0
3 stars
1
2 stars
2
1 stars
8
Overall Review of Addus Home Care of Lewiston, ID
common22 reviews mention this
Care teams feel like family
Residents and families describe the caregivers and coordinators as caring, understanding, and easy to work with.
Many reviewers say the staff treat clients with empathy and respect, often describing a “family” feeling when they’re learning care needs or supporting someone during an illness. Several note that the team takes time to communicate, explain care, and help coordinate support as situations change. A number of longtime clients also report being consistently satisfied with the people providing their home care.
caveat6 reviews mention this
Care reliability is mixed
Some families report missed visits and gaps in caregiver coverage, even after arranging services.
Alongside praise, multiple reviewers complain about caregivers not showing up, leading to weeks without provider coverage or last-minute attempts to secure alternatives. Others describe the care as dependable, including a caregiver characterized as reliable and helpful. Overall, reviews suggest experiences can vary depending on staffing and follow-through.
caveat2 reviews mention this
Office communication draws complaints
Several reviewers say office staff are slow to return calls or respond after issues come up.
Some reviewers describe poor customer service, including phone calls not being returned and caregivers arriving without advance notice for “signature.” Others echo similar frustration, saying they shouldn’t expect the office to call back or update promptly once problems are resolved. At the same time, other reviews praise the team for being communicative and helpful, but the negative communication themes still appear clearly in the set.
common2 reviews mention this
Dignity and respect for veterans
A couple of reviewers specifically mention being treated with dignity and respect.
One reviewer who identifies as a blind disabled veteran describes the manager and assistant as good to work with and says they treat him with dignity and respect. Another veteran reviewer says the agency went above and beyond to ensure satisfaction with the home care service. Together, these comments highlight respectful, attentive treatment for those with special needs.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Transportation
Lewiston-Nez Perce County (2 miles away)
Nearby Places of Interest
This part of Lewiston, Idaho offers a variety of amenities and services that cater to seniors looking for convenient living options. With several cafes nearby, including Dutch Bros Coffee and Starbucks, residents can enjoy a relaxing coffee break with friends or loved ones. In terms of dining options, there are various restaurants such as Red Bento and Panda Express within close proximity. For transportation needs, car rental services like Alamo and Hertz are easily accessible. Additionally, there are reputable medical facilities nearby like Clearview Eye Clinic and St. Joseph Regional Medical Center - Gastroenterology Center for any healthcare needs. Places of worship such as Grace Lutheran Church provide spiritual support, while parks like Ruth Rowell Modie Wildlife Park offer green spaces for leisurely walks or outdoor activities. Overall, this area presents a well-rounded environment for senior living with convenient access to essential services and amenities.
Cafes
Dutch Bros Coffee (0.1 miles)
Hot Shot Espresso Cafe (0.8 miles)
Hot Shot Espresso (0.9 miles)
Starbucks (1.4 miles)
Peet's Coffee and Tea (1.6 miles)
Coffee Cow (2.3 miles)
River City Espresso (2.3 miles)
Restaurants
Red Bento (0.2 miles)
Burger King (0.2 miles)
Orchards Lanes (0.4 miles)
Panda Kitchen (0.8 miles)
Canters Inn (0.9 miles)
Panda Express (0.9 miles)
Bait Shop Grill (1 miles)
Transportation
Alamo (0.2 miles)
United Airlines (1.4 miles)
Stout Flying Service (1.4 miles)
Gustin Aviation (1.5 miles)
Hertz Rent A Car (1.8 miles)
Enterprise Rent-A-Car (2.2 miles)
Bullseye Taxidermy (2.4 miles)
Physicians
Interventional Pain Consultants (0.6 miles)
Clearview Eye Clinic (0.7 miles)
Clearwater Gastroenterology (1 miles)
Syringa Surgery Center (1.2 miles)
St. Joseph Regional Medical Center - Gastroenterology Center (1.2 miles)
Oral & Facial Surgery (1.3 miles)
Valley Ear Nose & Throat Group PA (1.4 miles)
Pharmacies
Rosauers Supermarkets (0.7 miles)
Walgreens (1 miles)
Rite Aid (1.1 miles)
Hi-School Pharmacy (1.3 miles)
Hells Canyon Pharmacy (1.3 miles)
Orchards Pharmacy (1.3 miles)
Albertsons Pharmacy (1.7 miles)
Places of Worship
General Conference Of Seventh-Day Adventists (0.7 miles)
Calvary Chapel (0.9 miles)
Lewiston Bible Missionary Church (1 miles)
Grace Lutheran Church (1.1 miles)
General Conference Of Seventh-Day Adventists (1.1 miles)
The article highlights the high risk of falls among older adults due to factors like muscle weakness, vision issues, and environmental hazards, with one in four experiencing a fall annually. It advocates for a comprehensive prevention approach that includes exercise, home safety modifications, medication management, social support, and caregiver involvement.
Elder law attorneys assist older adults and their families with legal matters such as estate planning, Medicaid eligibility, and guardianships, while also providing protection against elder abuse. They help navigate complex regulations to safeguard financial resources, ensure well-being, and maintain autonomy for seniors.
Caregiving for an aging parent entails emotional and financial responsibilities accompanied by significant tax implications, including potential benefits from claiming them as dependents and deductions for medical expenses and caregiving costs. Caregivers must understand eligibility requirements, maintain thorough documentation, and consider consulting a tax professional to navigate these complexities effectively.
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Lewiston-Nez Perce County (2 miles away)
Extensive amenities and 24/7 care, plus transportation and restaurant-style dining.
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