Helpers at Home | Reviews

Name: Helpers at Home
Address: 1159 Iron Eagle Drive, Eagle, ID, 83616
Telephone: (208) 939-7200
Rating: 4.6

1159 Iron Eagle Drive, Eagle, ID 83616

To contact a resident: (208) 939-7200

For more information about senior living options: (866) 208-4318

4.6 from 31 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Overall Review of Helpers at Home

common 18 reviews mention this

Caregivers feel consistently dependable

Residents and families describe caregivers who show up reliably and provide hands-on support.

Many reviews emphasize dependable caregiving, including caregivers who are on time, knowledgeable, and consistently show up. Several people also describe feeling safe and reassured by the care their loved one receives. Reviews also include critical experiences, such as complaints about gaps in care during a schedule change and concerns about how other caregivers handled specific needs.

common 7 reviews mention this

Office support and professionalism matter

Families describe a responsive, professional office team that helps coordinate care.

Multiple reviewers mention supportive interactions with the office, including help when issues come up and a sense that requests are handled. Others describe professionalism from specific office staff and coordinated planning during an initial meeting. A few reviews also point to service problems with communication, but the overall feedback includes frequent mentions of reliable coordination.

common 3 reviews mention this

Care includes outings and practical help

Care support often extends beyond the home to appointments, errands, and daily routines.

Several reviews describe caregivers helping with getting things done, including rides to stores and appointments and support for day-to-day errands. Others mention help that supports comfort and mobility, like assisting with dressing and going on walks. One reviewer also specifically connects the support to having more freedom to get out of the house.

common 5 reviews mention this

Companionship improves day-to-day wellbeing

Reviews frequently mention emotional support, comfort, and a stronger sense of security.

Some reviewers describe their loved one feeling comfortable and safe with a specific caregiver. Others mention how regular, caring interaction helps with loneliness and depression, including finding the right person for their needs. Several reviews also connect care to reassurance and respectful kindness, including when someone was adjusting to care at a difficult time.

caveat 3 reviews mention this

Communication and scheduling can falter

Some reviews report unprofessional communication and abrupt scheduling changes.

A few negative reviews focus on communication problems, including being unprofessional and not clearly addressing questions about services. Others describe a schedule being discontinued abruptly after working consistently for a period of time. These concerns are paired with additional complaints about the quality of care during that period.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Transportation

Boise Air Terminal (10 miles away)

Nearby Places of Interest

Physicians

Eagle Family Health (0.1 miles)
Eagle Pediatrics (0.6 miles)
Eye 2 Eye Idaho - Eagle (0.6 miles)
Primary Health Medical Group Eagle (0.8 miles)
St Luke's Mountain States Urology Eagle (1.3 miles)
St Luke's Clinic Internal Medicine (1.3 miles)
St Luke's Clinic Internal Medicine (1.3 miles)

Cafes

Starbucks (0.3 miles)
Dutch Bros Coffee (2.2 miles)
Eagle River Coffee (3.9 miles)
Starbucks (3.9 miles)
Black Rock Coffee Bar (4.2 miles)
Dutch Bros Coffee (4.5 miles)
Starbucks (5.1 miles)

Parks

Reid Merrill Park (0.3 miles)
Settlers Park (4.7 miles)
Willow Lane Athletic Complex (5.6 miles)

Pharmacies

Customedica Pharmacy (0.9 miles)
Mirgen Pharmaceutical (2.1 miles)
Albertsons Pharmacy (3 miles)
Sav-On Pharmacy (3 miles)
Walgreens (3.4 miles)
Albertsons Pharmacy (3.4 miles)
Walgreens (3.9 miles)

Hospitals

St Luke's Imaging Center (1.3 miles)
St Lukes Family Health (1.3 miles)
Primary Health Urgent Care (5 miles)
Surgical Care Affiliates (5.9 miles)

Places of Worship

Eagle Church of the Nazarene (1.4 miles)
River Christian Church (1.5 miles)
Church of Jesus Christ of Latter Day Saints (1.8 miles)
Latter Day Saints Seminary (3.1 miles)
Abundant Life Baptist Church (3.1 miles)
Church of Jesus Christ of Latter Day Saints (3.4 miles)
Eagle Christian Church (5.5 miles)

Restaurants

Dickey's Barbecue Pit (2.8 miles)
Roghani’s Restaurant (3 miles)
Sonic Drive-In (3.4 miles)
Boise Fry Company (3.9 miles)
McDonald's (4 miles)
Taco Bell (4.1 miles)
Sonic Drive-In (4.1 miles)

Frequently Asked Questions

Where is Helpers at Home?

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Helpers at Home in Eagle, ID