Heritage Place Assisted Living

Pros

• The facility is well-maintained, peaceful, and features pleasant decor and a nice dining room.
• The dietary staff are kind and helpful, contributing to a positive atmosphere.
• Most of the care staff are described as kind and caring, enhancing the overall experience for residents.
• The marketing director provided knowledgeable tours and showed eagerness to assist potential residents.
• The community is clean, with friendly staff who create a pleasant living environment.
• Residents enjoy a quiet residential area with plenty of trees and grass, adding to the comfort of their stay.
• There are daily activities offered that encourage socialization among residents, fostering a sense of community.

Cons

• The care staff exhibited a "bothered" attitude and seemed impatient, causing concern for families.
• The facility struggled to accommodate residents with physical limitations despite assurances that they could.
• There were concerns about the nursing coverage, particularly during evenings and weekends.
• Hand washing practices among staff appeared inadequate, raising potential health concerns related to disease and infection.
• The community felt outdated and was in desperate need of a remodel.
• Studio rooms left residents feeling confined, with the activities room described as smelly and claustrophobic.
• The tour experience was unwelcoming, making visitors feel like an inconvenience rather than valued guests.
• Some residents seemed sad, depressed, or lonely, indicating a lack of engagement or support within the facility.
• There were limited activities available for male residents specifically.
• The facilities lacked kitchenettes in apartments while charging rates comparable to newer facilities in the area.

Review

Heritage Assisted Living has garnered a mix of reviews that reflect varying experiences and perceptions regarding the facility. While some families have found it to be a suitable environment for their loved ones, others have articulated significant concerns that could impact the quality of care provided. The facility's charm lies in its tranquil atmosphere and well-maintained grounds, which many visitors appreciate. However, issues related to staff responsiveness and care capabilities raise important questions about its suitability for residents with different needs.

One recurring theme noted by multiple reviewers is the facility's aging infrastructure. Visitors consistently commented on Heritage’s outdated decor and layout, suggesting that it is in desperate need of remodeling to align with modern standards of assisted living. The complaints, while pointing toward aesthetic issues, underscore deeper concerns about how these factors may affect the overall experience for residents. For instance, one reviewer explicitly mentioned that the community felt “smelly and claustrophobic,” particularly in communal areas like activity rooms. These elements play a crucial role in creating an inviting atmosphere where seniors feel comfortable and engaged.

The experiences shared regarding staff interactions were highly variable as well. A sizable number of guests reported positive encounters with friendly personnel who appeared committed to providing assistance; however, others noticed an unsettling trend among some caregivers who displayed impatience or gruffness. This inconsistency in staff attitudes could potentially affect residents' emotional well-being and their perceived quality of care at Heritage—especially important factors considering that many residents may already feel vulnerable in assisted living environments.

Another critical aspect raised was the adequacy of nursing coverage during off-hours such as evenings and weekends. Families expressed concerns about whether adequate support was available when it was most needed, leading to feelings of unease regarding their loved ones’ safety and health care needs during those times. One specific incident involved a family member overhearing questions about handwashing practices from another resident’s family, raising alarms about adherence to essential hygiene protocols—an issue paramount in preventing disease outbreaks within close quarters.

Despite these concerns, some families have had positive experiences at Heritage Assisted Living. One reviewer praised the cleanliness of the community and highlighted the pleasant interactions with both staff members and fellow residents. Additionally, they appreciated the food offerings but pointed out extra charges for transportation services as a drawback—the additional $15 fee for rides to medical appointments could dissuade families from utilizing this convenience regularly.

Ultimately, prospective residents must remain vigilant when selecting an assisted living facility like Heritage. The advice given by various reviewers emphasized thorough research into each community's offerings to ensure they meet specific needs—especially when it comes to accommodating varying levels of mobility among potential residents. As one director aptly noted during a tour at a new facility: it is vital that families explain their loved ones’ requirements clearly when exploring options since every assisted living center operates differently concerning care models.

In conclusion, while Heritage Assisted Living exhibits qualities that could appeal to certain demographics—especially those requiring only moderate assistance—it is evident that improvements on multiple fronts are necessary for this facility to realize its full potential as a reputable place for senior living. Ensuring consistent staff training and maintaining adequate nursing coverage are just two areas where attention should be focused going forward—not just enhancing resident satisfaction but also safeguarding their health and happiness in what is meant to be their home away from home.

This particular area of Boise, Idaho offers a variety of amenities that could be beneficial for seniors looking to settle down in a convenient and welcoming neighborhood. With a selection of restaurants, cafes, pharmacies, theaters, hospitals, and parks within a short distance, residents can easily access essential services and enjoy recreational activities. The proximity to healthcare facilities such as Southwest Idaho Advanced Care Hospital and Terry Reilly Health Services ensures easy access to medical care when needed. Additionally, the Boise Airport is conveniently located nearby for those who may require frequent travel. Overall, this part of Boise provides a well-rounded environment that caters to the needs and interests of seniors looking for a comfortable and accessible place to call home.

Restaurants

• Charlie Brown's (0.2 miles)
• McDonald's (0.9 miles)
• Cracker Barrel (1 miles)
• Mad Swede Cole Rd (1.2 miles)
• Goodwood Barbecue Company (1.3 miles)
• La Creme (1.5 miles)
• Wendy's (1.8 miles)

Pharmacies

• Walgreens (0.6 miles)
• Canada Prescription Service (1.1 miles)
• Walmart Pharmacy (1.5 miles)
• Med Now Pharmacy (1.8 miles)
• Albertsons Pharmacy (2.3 miles)
• CVS Pharmacy (2.5 miles)
• Walgreens (2.7 miles)

Theaters

• Regal Edwards Boise & IMAX (1.2 miles)

Hospitals

• Southwest Idaho Advanced Care Hospital (1.2 miles)
• Intermountain Hospital Otptnt (1.6 miles)
• The Caughlin Clinic (1.8 miles)
• Surgical Care Affiliates (2.5 miles)
• Maribel C Morrell (2.9 miles)

Cafes

• Dutch Bros Coffee (1.2 miles)
• Dutch Bros Coffee (1.8 miles)
• Starbucks (1.8 miles)
• Starbucks (2.2 miles)
• Starbucks (2.4 miles)
• Western Collective (2.4 miles)
• Dutch Bros Coffee (2.4 miles)

Physicians

• Terry Reilly Health Services (1.4 miles)
• Family Medicine Health Center-Emerald (1.7 miles)
• Boise Valley Asthma & Allergy Clinic (1.7 miles)
• Primary Health Pediatrics (1.7 miles)
• St Alphonsus Medical Group (1.7 miles)
• Ada Orthopaedic Clinic (1.7 miles)
• Don J Beasley MD (1.7 miles)

Transportation

• Boise Airport Waiting Area (2.1 miles)
• Boise Airport (BOI) (2.1 miles)
• Terminal B (2.2 miles)
• Gate B14 (2.2 miles)

Parks

• Dog Island (2.3 miles)
• Kathryn Albertson Park (2.4 miles)
• Manitou Park (2.8 miles)
• Fairview Park (3 miles)
• Esther Simplot Park (3.1 miles)