10681 West Mc Millan Road, Boise, ID 83713
For more information about senior living options: (844) 490-3973
Families and visitors recount a wide range of experiences at the care community, spanning moments of heartfelt gratitude, steady reassurance, and grave concerns about safety and quality of care. Several writers begin by expressing deep gratitude for the way their loved ones were treated in their final days, noting acts of kindness that provided comfort during vulnerable times. One account thanks the staff for "really good care" during her grandmother's last days and specifically appreciates not being met with trouble when visiting at odd hours, even at 2 a.m. on her birthday. The message is filled with warmth for the people who showed patience, compassion, and dedication when it mattered most.
Another tribute highlights specific individuals who made a difference in daily life for a resident. The writer thanks Nicole, Amanda, Bailey, Sabine, and the rest of the staff for the daily care provided to her mother, underscoring the personal connection and dependable support that she saw every day. The tone is intimate and grateful, underscored by a heartfelt "??" and the signature, Cynthie, who frames the care as something that extended beyond routine tasks to genuine concern for her mother's wellbeing.
There are also reflections on longer-term residence and the overall character of memory care within the facility. One reviewer notes that her mother lived there for two and a half years, praising the kindness and care of the staff and recommending the memory-care environment. There is, however, a caveat: while the reviewer would recommend the place for memory care, she would not necessarily want to combine it with the level of assisted living that her mother needed. The critique is tempered by the recognition that the hospice company recommended to them was the source of the only significant complaint, suggesting that the quality of care can be variable depending on services connected to the facility.
A slightly broader positive picture emerges from another guest who has observed steady improvement and satisfaction over time. The reviewer says their mother has been there for a while and that the facility remains "great." They describe the staff as really nice and the environment as clean and comfortable. This perspective emphasizes consistency, warmth in interactions, and a calm atmosphere that supports daily living.
In contrast, several entries present a more troubled view, detailing serious concerns about understaffing, neglect, and even elder abuse. One highly critical account describes "horrible and horrific care," alleging instances where patients who could not feed themselves were left to starve, with aides reportedly more interested in talking than helping. The reviewer claims their mother died under what they describe as abusive conditions, and they say they contacted the state multiple times with ongoing concerns. This is presented as a stark warning about patient safety and the institutional response, and it is framed as a warning not to place a loved one in the facility.
A related narrative from a volunteer caregiver adds to the concerns with a firsthand account of what was observed on a particular day. The volunteer, visiting with St. Mark's Catholic Church, describes extended periods when no aides were in sight, with residents showing signs of distress and limited access to oxygen. The staff who were present seemed distracted or inattentive, focusing on lotioning their arms rather than tending to a resident in need. The volunteer reports feeling compelled to leave the building before stating anything more that might be said in the moment, underscoring concerns about staffing levels, vigilance, and timely responses to residents' needs.
Other voices recount noticeable declines since before the pandemic. An account describes a shift from "staff everywhere" to "staff scarce but mostly helpful" and then to a day with no staff visible at all. The same writer notes that residents' clothes were dirty and food was dry by 9:30 in the morning, strongly suggesting lapses in basic daily care and nutrition. This reviewer stresses that such conditions would deter them from placing a relative there, reinforcing a narrative of deteriorating standards and missed expectations.
There is also a procedural grievance regarding residents' rights and medical care choices. One family states that their grandfather's rights were trampled when he was moved away from the nurse practitioner he had been seeing and steered toward a provider contracted with the Spring Creek company, apparently for financial reasons. The family contends this move violated known rules about visitation and the right to retain outside physicians, and they vow to file a formal complaint with the state. This account frames the issue as a legal and ethical violation that goes beyond day-to-day care into the realm of residents' rights and informed consent.
Against the backdrop of mixed experiences are several glowing tributes to a single individual whose influence stands out for many families. Taylor Davis is repeatedly celebrated as a cornerstone of compassionate care, with multiple writers expressing profound gratitude for her leadership. One heartening narrative describes Taylor as a "blessing" to residents and staff, noting that her dedication is visible in both daily actions and the prompt responses to questions and requests. Her residents affectionately echo the sentiment, with a husband saying, "I love them and they really love me," which reinforces the sense that Taylor's care creates a loving, reciprocal relationship between staff and residents.
Complementing those high-spirited commendations, other reviews celebrate the overall culture of the facility. A writer proclaims: "I love this place!! They truly and wholeheartedly love each and every resident." They describe the environment as clean and happy, with residents actively participating in daily activities and enjoying meals that taste like home cooking. The recurring themes are warmth, cleanliness, engagement, and a sense that the dining, activities, and social atmosphere contribute to residents' quality of life.
In sum, the collective impressions of the community present a nuanced portrait: moments of extraordinary compassion, personalized attention, and dedicated leadership sit alongside stark warnings about understaffing, neglect, and violations of residents' rights. The facility is praised for its cleanliness, welcoming dining experiences, and an atmosphere of care centered on the people who live there. At the same time, several accounts urge vigilance and accountability, highlighting the need for adequate staffing, consistent oversight, and adherence to residents' rights and safety standards. The thread that ties these views together is a conviction that compassionate, attentive care - especially from standout leaders like Taylor Davis - can make a profound difference in the lives of residents and their families, while lapses in staffing and governance can have serious and lasting consequences.
Edgewood Spring Creek Boise is a board and care home located in Boise, ID. Our community offers a comfortable and supportive environment for individuals who require assistance with daily living activities.
Residents at Edgewood Spring Creek Boise are provided with fully furnished accommodations equipped with amenities such as cable or satellite TV, Wi-Fi/high-speed internet, and a telephone. Our community also features a dining room where nutritious meals are prepared and served to accommodate special dietary restrictions. Housekeeping services ensure that the living spaces remain clean and organized.
Our dedicated staff provides 24-hour supervision and assistance with activities of daily living, including bathing, dressing, and transfers. We work closely with health care providers to coordinate medical needs and medication management for our residents. A mental wellness program is also available to support emotional well-being.
At Edgewood Spring Creek Boise, we understand the importance of staying active and engaged. Therefore, we offer scheduled daily activities to promote socialization and stimulate the mind. Outdoor spaces such as gardens provide opportunities for residents to enjoy nature.
Conveniently located near several amenities, our community has 6 cafes, 2 parks, 15 pharmacies, 56 physicians' offices, 13 restaurants, and 8 hospitals nearby. Transportation arrangements can be made for medical appointments.
Edgewood Spring Creek Boise is committed to providing a caring environment where residents feel supported and comfortable. Contact us today to learn more about how our board and care home can meet your loved one's needs.
Edgewood Spring Creek Boise is located at 10681 West Mc Millan Road, Boise, ID 83713 in Ada County, Idaho
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