Centennial Manor

Pros

• The retirement community is described as a great private retirement community.
• The management is very good and helpful.
• The facility is great.
• Carrie was absolutely amazing.
• The community has amazing management, a clean center, and a welcoming atmosphere.
• There are about 40 wonderful residents who call it home.
• The management takes great care of the property.

Cons

• The manager is toxic, creates drama among tenants, and is rude and verbally abusive, even harassing residents after hours and yelling in the hallway.
• A caller alleged staff discriminated against them by asking for their age and treating them rudely, implying crooked management and fear among residents.
• There is a belief that HUD should investigate the property due to alleged improper behavior and residents feeling afraid to speak out.
• The property's staff allegedly hung up on a caller, accused them of being a telemarketer, and spoke to them in an extremely rude manner.
• At least one reviewer described a staff member as a jerk.

Review

A private retirement community can feel like a home away from home, and the voices about this one reflect that mix of warmth and concern. On the one hand, many residents and visitors describe a place that is welcoming, secure, and well-managed. They talk about a loving atmosphere, a facility that is clean and well kept, and a sense that people genuinely care about each other's well-being. In these accounts, management earns praise for being helpful and engaged, contributing to a secure, comforting environment where residents can feel at ease and take pride in their surroundings. The sentiment is that, when things run smoothly, the community shines as a place where neighbors look out for one another and a sense of home endures beyond the walls of the building.

Several reviews highlight the positive leadership present in the community. Statements like "amazing management," "the best management," and "they take great care of the property" recur in the feedback, underscoring a belief that capable managers can make a substantial difference in daily life. People also note a clean center and a welcoming atmosphere, which helps residents settle into routines and feel respected in their new living spaces. A six-year resident recounts how, beyond the physical improvements, there are about 40 wonderful people who call the place home, emphasizing that strong relationships and a sense of belonging can be the defining feature of life here.

Yet alongside the glowing praise, there are strong cautions from other voices. Some reviewers describe a management style that they find toxic and disruptive, alleging drama among tenants and a pattern of unkind or verbally abusive behavior. One account emphasizes after-hours door knocking to harass residents and loud outbursts in hallways, painting a picture of a living environment where fear and discomfort may replace the sense of security that others celebrate. These claims go so far as to suggest that the behavior is not only unprofessional but potentially unlawful, with calls for external investigations and witness statements to substantiate the concerns.

Discrimination and poor treatment are also central to some negative reports. A caller recounts an experience of being spoken to rudely and accused of being a telemarketer before any legitimate conversation could take place. The reviewer says they were asked for their age and felt targeted in a way that seemed unfair, especially since they were seeking information to help their grandparents. The reaction is strong: a belief that the management's conduct could warrant attention from fair housing organizations and agencies that oversee tenant rights. In this vein, some reviewers express a sense that the crisis of care extends beyond individual interactions and reflects a broader pattern that prospective residents and families should consider.

Not all interactions are negative, though. There are instances of exceptional assistance from staff, such as a representative named Carrie who went above and beyond to answer questions and help with the process, even when the caller had many inquiries. This kind of responsive, supportive service stands in contrast to the harsher critiques and indicates that there can be standout moments of empathy and professionalism within the same community. The juxtaposition of these experiences - tender, helpful interactions with residents and empowered staff, against accounts of rude behavior and management that some find troubling - adds nuance to the portrait of life here.

Another thread in the feedback is the persistence of personal testimonials that celebrate daily life in the community. Some residents speak with pride about the people who live there and about the culture of looking after one another. The statements emphasize that what makes a place feel like home is less about the newest amenities and more about the relationships and the ongoing care people give each other. The sentiment is that a strong, caring community can flourish, and that a well-maintained environment supports that sense of belonging and security.

Taken together, the reviews present a landscape of mixed experiences. There are clear affirmations of a welcoming, secure, and well-run environment that many residents value highly, alongside serious concerns raised about management conduct and the treatment of residents. Some speak from the heart about how the community has become a true home after years of building connections and trust, while others warn prospective renters and family members to proceed with caution, to investigate thoroughly, and to consider talking directly with current residents about their day-to-day experiences. In this broad spectrum of voices, residents' well-being and the integrity of the community come into sharp focus, inviting careful, firsthand exploration for anyone weighing a move into this private retirement setting.

This part of Boise, Idaho offers a convenient and diverse range of amenities for seniors looking to settle in the area. With several pharmacies within close proximity, accessing medication and healthcare services is easily manageable. There are also plenty of dining options, from casual fast food joints like McDonald's to sit-down restaurants like Cracker Barrel and Applebee's. For medical needs, there are multiple hospitals and physician offices nearby, ensuring prompt care when needed. Additionally, the presence of cafes such as Dutch Bros Coffee and Starbucks provide opportunities for socializing or enjoying a quiet cup of coffee. The neighborhood also boasts recreational areas like parks and theaters for leisure activities. Transportation is readily available with the Boise Airport within a short distance. Overall, this part of Boise offers a well-rounded community with essential services and entertainment options for seniors to enjoy their retirement years comfortably.

Pharmacies

• Canada Prescription Service (0.4 miles)
• Walgreens (0.8 miles)
• Med Now Pharmacy (1 miles)
• Walmart Pharmacy (1.6 miles)
• Albertsons Pharmacy (1.6 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (2.1 miles)

Restaurants

• Charlie Brown's (0.6 miles)
• McDonald's (1 miles)
• Cracker Barrel (1.2 miles)
• Chick-Fil-A (1.5 miles)
• Goodwood Barbecue Company (1.5 miles)
• La Creme (1.6 miles)
• Applebee's (1.6 miles)

Hospitals

• Southwest Idaho Advanced Care Hospital (0.6 miles)
• Intermountain Hospital Otptnt (0.9 miles)
• The Caughlin Clinic (1.1 miles)
• Surgical Care Affiliates (2.1 miles)
• Maribel C Morrell (2.5 miles)

Cafes

• Dutch Bros Coffee (0.6 miles)
• Starbucks (1.5 miles)
• Starbucks (1.7 miles)
• Western Collective (1.7 miles)
• Dutch Bros Coffee (1.9 miles)
• Dutch Bros Coffee (1.9 miles)
• Push and Pour (2 miles)

Physicians

• Boise Valley Asthma & Allergy Clinic (1 miles)
• St Alphonsus Medical Group (1 miles)
• Don J Beasley MD (1 miles)
• Primary Health Pediatrics (1 miles)
• Family Medicine Health Center-Emerald (1 miles)
• Ada Orthopaedic Clinic (1 miles)
• The Allergy Group (1 miles)

Theaters

• Regal Edwards Boise & IMAX (1.3 miles)

Parks

• Dog Island (1.8 miles)
• Kathryn Albertson Park (1.9 miles)
• Esther Simplot Park (2.4 miles)
• Fairview Park (2.4 miles)

Transportation

• Boise Airport Waiting Area (2.6 miles)
• Boise Airport (BOI) (2.6 miles)
• Terminal B (2.7 miles)
• Gate B14 (2.7 miles)