Brookdale Boise Parkcenter

Pros

• The staff at Brookdale Boise Parkcenter are described as friendly, professional, and caring, providing excellent care to residents.
• Residents enjoy a variety of activities, games, and social events that keep them engaged and active within the community.
• The facility is noted for being clean and appealing, creating a welcoming environment for residents and their families.
• Many reviewers appreciate the timely meal service and flexible dining options available for the residents.
• Overall satisfaction with the living arrangements has been expressed, with positive remarks about individual units and amenities like the theater room, hair salon, exercise room, and courtyard.
• Communication between staff and families is highlighted as informative and supportive, helping to ease transitions for new residents.
• There are mentions of successful adjustments to new routines by residents who are settling in well at Brookdale Boise Parkcenter.

Cons

• The staff at the facility lacks kindness, compassion, and humility, leading to extremely disappointing experiences with customer service.
• There have been complaints about slow response times when residents call for assistance, with waits of up to 30 minutes.
• The food service is consistently criticized for being inadequate; meals sometimes arrive cold or are delayed by an hour.
• Communication issues arose after a management change, leading to frustrations over furniture that was given away without notice.
• Although the facility initially seemed appealing due to low rent, hidden charges and unexpected rent increases have left families feeling misled.
• Housekeeping services only come every two weeks, requiring residents to do some cleaning themselves in between visits.
• Some reviews indicated that the facility felt more restrictive compared to previous residences, contributing to discomfort in adjusting to new rules and routines.
• Experiences with the maintenance staff were noted as problematic, particularly regarding unfulfilled promises for repairs.

Review

Brookdale Boise Parkcenter Assisted Living has garnered a mix of feedback from families and residents, highlighting both the commendable aspects of the facility and areas requiring improvement. Overall, many appreciate the welcoming atmosphere and cleanliness of the community. Families often report that their loved ones are receiving attentive care from the nursing staff, which contributes significantly to their peace of mind. One reviewer even emphasized how grateful they felt for the best care provided by the dedicated nursing team, indicating a general consensus on the quality of staff support.

A consistent theme across various reviews is the friendly demeanor of both staff and residents. The facility engages in numerous activities and offers transportation services, which many families find beneficial for their loved ones’ social engagement. Residents have access to a wide range of entertainment options such as bingo, movie nights, games, and themed celebrations like Easter dinners or Cinco De Mayo parties, fostering community spirit among those who live there. While some mention that food quality has fluctuated over time—declining recently in some cases—others note significant improvements compared to previous facilities.

However, food service does appear to be a recurring concern among residents and their families. Some praise its adequacy but criticize it for not being consistent or timely; there were instances where meals arrived cold or took an excessive amount of time to serve. Additionally, rules surrounding meal times can sometimes feel restrictive; for example, one family noted that while wine could be served at dinner upon request, it needed to be brought in by the resident themselves—a departure from expectations based on past experiences in California. Such adjustments may require time for families transitioning into this new environment.

While many reviews paint Brookdale Boise Parkcenter in a positive light regarding daily activities and staff interactions, concerns about management efficiency surface as well. A significant number express dissatisfaction following management changes. Some claim that care quality suffered during this transition period, leading to complaints about lost personal property like furniture purchased by residents' families. Instances like these can understandably create feelings of unease among residents' relatives regarding inventory security.

The specific layout and amenities available also received attention from reviewers. Many find comfort in knowing that their loved ones reside in clean apartments equipped with basic kitchens but expressed varying degrees about space constraints compared to prior living situations elsewhere—particularly larger facilities or homes they once resided in prior to relocating. Amenities include small kitchenettes (though slightly limited), exercise rooms, libraries, hair salons (at additional costs), and secured outdoor courtyards providing opportunities for relaxation away from indoor confines.

Notably mentioned are ongoing communication efforts between administration and families that enhance trust within caregiving relationships at Brookdale Boise Parkcenter—an element crucial after negative experiences elsewhere reported by some families seeking supportive environments for their loved ones. Despite isolated complaints regarding customer service from certain individuals within staffing structures—citing rudeness or lack thereof compassion—the overarching sentiment reflects appreciation towards most caregivers actively engaging with residents while maintaining open lines throughout every stage involved—from initial tours all through adaptation phases post-transitioning into assisted living settings.

In conclusion, Brookdale Boise Parkcenter displays attributes illustrating both its strengths as a community-focused assisted living facility alongside notable obstacles needing attention—including dining experience consistency issues along with resident care responsiveness amidst administrative transitions impacting service levels offered previously versus now today respectively—the collective review outcomes suggest an overall sense excitement mixed alongside cautious optimism encapsulated within wisdom shared amongst those traversing through such particular life journeys together despite occasional setbacks encountered occasionally observed therein.

This part of Boise, Idaho, offers a variety of healthcare options with nearby physicians specializing in allergies, dentistry, dermatology, and family medicine. Pharmacies such as Walgreens and Rite Aid are conveniently located for medication needs. There are also several dining options including The Refuge and The Griddle, as well as cafes like Dutch Bros Coffee and Starbucks for socializing or enjoying a cup of coffee. For outdoor recreation, there are multiple parks in the area where one can relax or take a leisurely stroll. Additionally, hospitals like St Luke's and Saint Alphonsus Regional Medical Center are within close proximity for medical emergencies. Transportation is easily accessible with the nearby Boise Airport for any travel needs. Overall, this area provides essential services and amenities that could be beneficial for senior living.

Physicians

• Allergy Clinic-Idaho (0.2 miles)
• Morrell W Scott, DDS (0.2 miles)
• Naturopathix (0.4 miles)
• Idaho Family Physicians (0.4 miles)
• St Luke's Clinic Idaho Family Physicians (0.4 miles)
• Gem State Dermatology (0.6 miles)
• Idaho Retina (0.6 miles)

Pharmacies

• Walgreens (0.4 miles)
• Rite Aid (0.6 miles)
• O Zone Condom Shop (1 miles)
• Shopko Pharmacy (1.2 miles)
• Walgreens (1.6 miles)
• Cardinal Health (2.2 miles)
• Rite Aid (2.9 miles)

Restaurants

• The Refuge (0.6 miles)
• The Griddle (0.6 miles)
• Barbacoa Grill (0.8 miles)
• Pho Le (0.9 miles)
• Jersey Mike's (1 miles)
• Del Taco (1.1 miles)
• McDonald's (1.1 miles)

Parks

• Baggley Park (0.6 miles)
• Municipal Park (1.1 miles)
• Manitou Park (1.2 miles)
• Barber Park (1.4 miles)
• Marianne Williams Park (2 miles)
• Cecil D. Andrus Park (2.3 miles)
• Barber Park (2.5 miles)

Cafes

• Dutch Bros Coffee (1.2 miles)
• Starbucks (1.2 miles)
• Starbucks (2 miles)
• Flying M Coffeehouse (2.2 miles)
• Java Downtown Boise (2.3 miles)
• Slow By Slow Coffee Bar (2.3 miles)
• Dutch Bros Coffee (2.4 miles)

Hospitals

• Careers at St Luke's (1.4 miles)
• St Luke's MSTI Pediatric Oncology (1.9 miles)
• Saint Alphonsus Regional Medical Center, Departments, Pediatrics (2 miles)
• Idaho Elks Rehabilitation Hospital (2.1 miles)
• Boise VA Medical Center (2.4 miles)
• Maribel C Morrell (2.5 miles)

Transportation

• Gate B14 (2.7 miles)
• Terminal B (2.7 miles)
• Boise Airport Waiting Area (2.7 miles)
• Boise Airport (BOI) (2.7 miles)