The Terraces of Boise

Pros

• The Terraces of Boise is a clean and well-organized facility with caring staff who are easy to work with.
• Residents have access to a range of services, including skilled nursing, memory care, physical therapy, and speech therapy.
• The food at The Terraces is highly praised, with many describing it as excellent and even gourmet.
• Activities offered at the facility promote engagement and socialization among residents.
• The living spaces are spacious and pleasant, contributing to a comfortable living environment for residents.
• The staff members demonstrate a commitment to communication and transparency with families regarding care needs.
• Many reviews highlight the friendly atmosphere and welcoming community among both staff and residents.

Cons

• The Terraces of Boise has declined immensely since being taken over by Human Good, with residents feeling that the facility cares more about profit than people.
• Communication from management is horrible, and residents feel there is a lack of planning regarding issues like apartment repairs and adjustments to rent.
• A resident's mother expressed that living in a construction zone for months due to flooding has severely impacted her physical and mental health, stating it is the most unhappy she has been her entire life.
• Some feedback indicates slow response times when staff are called for assistance, leading to frustration for residents needing help.
• There have been instances of unexpected bills appearing long after services were rendered, causing confusion and dissatisfaction among families.
• Despite being a new facility that is clean and attractive, the requirement for a very expensive buy-in has made it inaccessible for some families seeking care options.

Review

The Terraces of Boise has received a diverse array of feedback from families and residents, reflecting both positive experiences and significant concerns. Overall, the facility is characterized by its cleanliness, modernity, and the wide range of services it offers, including skilled nursing, rehabilitation, memory care, and independent living options. Many families praised the communication from staff members—doctors, social workers, and nurses—which was described as phenomenal. The team was consistently noted for their willingness to engage with family members to discuss patient needs or questions regarding care.

Several reviewers highlighted the facility's physical attributes as impressive; new construction within the last six years has left it looking beautiful and well-organized. Residents in independent living often enjoy access to high-quality dining facilities that include meals served in common dining areas or delivered directly to their rooms. One reviewer recalled that the food was a standout aspect of their experience during rehabilitation; meals prepared by a chef were described as "amazing" and "fancy," contributing positively to residents' daily lives.

However, despite these positives, there have been concerning reports about the decline in service quality after Human Good acquired The Terraces a few years ago. Some former residents shared stories about rising prices combined with cuts to services. There are claims that communication from management has deteriorated over time—one reviewer noted frustration regarding an ongoing construction issue affecting her mother's apartment due to severe flooding. After waiting eight months for repairs while living amidst dehumidifiers in a construction zone, her mother faced an unwelcome move into a smaller space without an adjustment in rent costs during this transition.

The inconsistency in experiences is evident across reviews; some families have found wonderful care with rehabilitative services tailored to individual needs while others voiced dissatisfaction over management practices relating to communication and responsiveness during challenges they faced post-admission. Concerns also arose around billing practices; one family expressed confusion when receiving a bill more than a year later for medications related to their loved one's stay at The Terraces.

Despite mixed feedback about staffing responses during peak times when several patients required assistance simultaneously, many reviewers admired the attentiveness exhibited by various members of the staff. Activities designed for social engagement are plentiful—residents can partake in bingo games or puzzles organized in communal settings complete with large fireplaces where people gathered comfortably regardless of mobility limitations.

With all these considerations—the excellent amenities such as exercise rooms and diverse recreational activities along with reported concerns over management effectiveness—it becomes clear that choosing The Terraces of Boise warrants careful thought depending on individual requirements for care level and personal preferences regarding cost and environment. For some families who prioritize location alongside comprehensive offerings amidst fostering an active lifestyle within residence communities—this facility remains appealing despite its higher price points often cited among potential alternatives.

Ultimately, navigating life’s transitions during later stages requires thoughtful consideration based on precise needs being met rather than solely financial assessments—and reviewing first-hand accounts reveals both strengths worthy of admiration but also gaps needing urgent attention if lasting satisfaction is expected from future residents at The Terraces of Boise.

This area of Boise, Idaho offers a variety of amenities and services that may be appealing for senior living. There are several parks nearby, providing opportunities for outdoor recreation and leisurely strolls. Additionally, there are numerous dining options including familiar chains like McDonald's and local establishments like The Griddle. For healthcare needs, there are several physician offices and pharmacies within a few miles, ensuring convenient access to medical care. In case of emergencies, there are hospitals such as St Luke's and Saint Alphonsus Regional Medical Center in close proximity. Transportation is easily accessible with the Boise Airport just a short distance away. Overall, this area provides a well-rounded environment for seniors seeking comfort, convenience, and accessibility in their daily lives.

Parks

• Barber Park (0.9 miles)
• Marianne Williams Park (1.3 miles)
• Baggley Park (2.7 miles)
• Barber Park (2.9 miles)
• Municipal Park (4.2 miles)
• Manitou Park (4.4 miles)
• Cecil D. Andrus Park (5.4 miles)

Restaurants

• McDonald's (2.5 miles)
• The Refuge (3.7 miles)
• The Griddle (3.7 miles)
• Jack In The Box (4 miles)
• Barbacoa Grill (4 miles)
• Pho Le (4 miles)
• Jersey Mike's (4.2 miles)

Cafes

• Caffe Capri (2.5 miles)
• Dutch Bros Coffee (3.9 miles)
• Starbucks (4.5 miles)
• Starbucks (5.3 miles)
• Flying M Coffeehouse (5.3 miles)
• Java Downtown Boise (5.4 miles)
• Dutch Bros Coffee (5.5 miles)

Physicians

• William D Loveland (2.7 miles)
• Naturopathix (3 miles)
• Allergy Clinic-Idaho (3.4 miles)
• Morrell W Scott, DDS (3.4 miles)
• St Luke's Clinic Idaho Family Physicians (3.6 miles)
• Idaho Family Physicians (3.6 miles)
• Gem State Dermatology (3.7 miles)

Pharmacies

• Rite Aid (3.1 miles)
• Walgreens (3.1 miles)
• Shopko Pharmacy (4 miles)
• O Zone Condom Shop (4.3 miles)
• Cardinal Health (4.6 miles)
• Walgreens (4.8 miles)
• Rite Aid (6.1 miles)

Hospitals

• Careers at St Luke's (4.6 miles)
• St Luke's MSTI Pediatric Oncology (5 miles)
• Idaho Elks Rehabilitation Hospital (5.1 miles)
• Saint Alphonsus Regional Medical Center, Departments, Pediatrics (5.1 miles)
• Boise VA Medical Center (5.3 miles)
• Maribel C Morrell (5.8 miles)

Transportation

• Gate B14 (5.2 miles)
• Terminal B (5.2 miles)
• Boise Airport (BOI) (5.3 miles)
• Boise Airport Waiting Area (5.3 miles)