Brookdale Boise Parkcenter

Pros

• The care staff at Brookdale are amazing and incredibly friendly, providing a supportive environment for residents.
• Residents have expressed satisfaction with the food, noting improvements and positive dining experiences.
• The facility is clean and appealing, contributing to a pleasant living atmosphere for the residents.
• Communication from staff has been described as phenomenal, fostering confidence in their ability to care for loved ones.
• Many residents appreciate the variety of activities offered, which helps them engage with other residents and stay active.
• Families feel grateful for the care provided at Brookdale and have had positive experiences overall, leading them to recommend the facility to others.
• Residents enjoy their living spaces and appreciate individual choices regarding apartment updates and furnishings.
• Staff members are recognized for their kindness and attentiveness, making an effort to know residents by name and provide personal touches in their care.

Cons

• The staff seemed experienced, but many were fatigued from working multiple shifts, affecting the quality of care on weekends.
• Although the facility was nice, a resident felt they were not getting their money's worth for the high costs.
• The downsizing of staff resulted in delayed response times when residents needed assistance.
• The food service was consistently poor, with cold meals served after long waits.
• A maintenance issue remained unresolved for over three weeks, indicating a lack of follow-through.
• There was inadequate communication from staff regarding issues raised by family members, leading to frustration.
• One resident found the expectations placed on them after evaluation to be overwhelming and felt it was not a good fit for their comfort level.
• Some clothes went missing after being laundered by the community's housekeeping staff.

Review

Brookdale has garnered a reputation for providing a friendly and supportive environment for its residents, with many families expressing their satisfaction with the care their loved ones receive. Reviewers frequently praise the amazing staff, noting their friendliness and eagerness to assist residents in engaging with various activities. One reviewer specifically highlighted how Brookdale's activities director sought out other residents who shared interests, such as playing cribbage, fostering social connections within the community. Another family appreciated the attention their loved one received, mentioning that the nursing staff provided excellent care during their stay.

However, not all experiences have been entirely positive. Some feedback indicated concerns about staffing levels and the resulting impact on care quality. For instance, one reviewer rated the staff experience lower due to apparent fatigue among caregivers who were working multiple shifts. The weekends posed challenges as well; some weekend staff seemed less prepared to deliver consistent medication support compared to their weekday counterparts, leading to difficult situations for certain residents. This inconsistency was particularly worrying for families when it came to ensuring proper care during transitional periods.

Despite these concerns, many reviewers reported enjoying comfortable living environments within Brookdale’s facilities. Residents were pleased with both cleanliness and appealing atmospheres of common areas. The dining experience was also frequently mentioned positively; one resident exclaimed that food quality had improved since moving from another facility where meals took almost two hours to be served. In contrast, Brookdale offered timely meal services tailored to individual preferences—something that residents found comforting and pleasant.

However, some dissatisfaction arose concerning operational aspects of Brookdale’s services. A few reviews expressed frustration over slow responses from maintenance personnel or delays in receiving assistance when using call buttons for help. One family's account described waiting up to 30 minutes before someone arrived after pressing a button due to understaffing issues—a significant concern for those requiring timely assistance in day-to-day activities. Additionally, while some families appreciated access to customized living arrangements and furnishings upon temporary occupancy, others felt they were facing unexpected cost increases that placed financial strain on them unexpectedly.

Many families highlighted strong communication as a vital factor in easing their transitions into this new chapter of life at Brookdale. Positive reviews noted commendable efforts from staff members who maintained open lines of communication throughout the move-in process and beyond—addressing concerns promptly and effectively while fostering trust among families navigating this transition alongside their loved ones seeking specialized care.

Ultimately, Brookdale appears as a community where many feel valued and cared for but also grapples with challenges related to staffing and management consistency—it is clear that individual experiences can vary significantly based on timing or personal circumstances surrounding each resident's needs. While numerous patrons recommend Brookdale wholeheartedly based on comforting environments and supportive staff interactions reflecting genuine consideration toward resident well-being; there exists acknowledgment among some families about room for improvement regarding thorough communication processes and augmented focus on operational stability during peak times when demand surges among elderly populations needing critical support services daily.

This part of Boise, Idaho, offers a convenient and accessible location for senior living with a variety of amenities nearby. The area is home to several physicians' offices, pharmacies, restaurants, cafes, parks, and hospitals within a short distance. Residents can easily access medical care, dining options, recreational activities in the parks, and transportation services such as the airport. The presence of reputable healthcare facilities like St Luke's and Saint Alphonsus Regional Medical Center provides peace of mind for seniors looking to maintain their health and well-being. Additionally, the diverse range of dining options and cafes offer opportunities for socializing and enjoying delicious meals. Overall, this neighborhood in Boise presents a well-rounded and comfortable environment for seniors to consider for their next chapter in life.

Physicians

• Allergy Clinic-Idaho (0.2 miles)
• Morrell W Scott, DDS (0.2 miles)
• Naturopathix (0.4 miles)
• Idaho Family Physicians (0.4 miles)
• St Luke's Clinic Idaho Family Physicians (0.4 miles)
• Gem State Dermatology (0.6 miles)
• Idaho Retina (0.6 miles)

Pharmacies

• Walgreens (0.4 miles)
• Rite Aid (0.6 miles)
• O Zone Condom Shop (1 miles)
• Shopko Pharmacy (1.2 miles)
• Walgreens (1.6 miles)
• Cardinal Health (2.2 miles)
• Rite Aid (2.9 miles)

Restaurants

• The Refuge (0.5 miles)
• The Griddle (0.5 miles)
• Barbacoa Grill (0.8 miles)
• Pho Le (0.9 miles)
• Jersey Mike's (1 miles)
• Del Taco (1.1 miles)
• McDonald's (1.1 miles)

Parks

• Baggley Park (0.6 miles)
• Municipal Park (1.1 miles)
• Manitou Park (1.2 miles)
• Barber Park (1.4 miles)
• Marianne Williams Park (2 miles)
• Cecil D. Andrus Park (2.3 miles)
• Barber Park (2.5 miles)

Cafes

• Dutch Bros Coffee (1.2 miles)
• Starbucks (1.2 miles)
• Starbucks (2 miles)
• Flying M Coffeehouse (2.2 miles)
• Java Downtown Boise (2.3 miles)
• Slow By Slow Coffee Bar (2.3 miles)
• Dutch Bros Coffee (2.3 miles)

Hospitals

• Careers at St Luke's (1.4 miles)
• St Luke's MSTI Pediatric Oncology (1.9 miles)
• Saint Alphonsus Regional Medical Center, Departments, Pediatrics (2 miles)
• Idaho Elks Rehabilitation Hospital (2.1 miles)
• Boise VA Medical Center (2.4 miles)
• Maribel C Morrell (2.5 miles)

Transportation

• Gate B14 (2.7 miles)
• Terminal B (2.7 miles)
• Boise Airport Waiting Area (2.7 miles)
• Boise Airport (BOI) (2.7 miles)