900 Fort Street Mall, Honolulu, HI 96813
For more information about senior living options: (844) 490-3973
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The atmosphere is great. The facility is clean and nice.
The facility's security failed and negligence was evident. A relative with dementia wandered off and was found unresponsive in a car in the parking lot. It appeared that staff did not watch out for residents. The reviewer would never send loved ones there. The experience was described as a pure disgrace.They asked for more than just a pleasant setting in this place; they wanted dependable safety and attentive care, and what they got was a harsh disappointment that left them feeling betrayed by the very system meant to protect loved ones. The core message is blunt and uncompromising: the facility failed at their security, and worse, their negligence was laid bare for all to see. The reviewer insists that the shortcomings weren't just minor hiccups but fundamental failures that put a vulnerable family member at risk. The tone carries a mix of anger and disbelief, underscored by a sense of personal violation when safety is supposed to be nonnegotiable.
The reviewer recounts a scare that would haunt any family: a relative with dementia staying at the place for only three days. Dementia changes the way someone can remember instructions, recognize dangers, or keep track of time, so the expectation is that the staff would be extra vigilant and proactive in ensuring the resident's safety. Instead, the experience described is one of wandering and vulnerability. The reviewer emphasizes that this wandering wasn't an isolated incident but an outcome connected to what they viewed as a failure of the facility to monitor, supervise, and respond appropriately. It's hard for them to separate the emotional toll from the practical reality of what happened, and the words they choose reflect a deep fear for a loved one in their care.
A key point in their account is the presence of negligence that extended beyond momentary lapses. They explicitly state that the security measures were lacking, implying gaps in staff attention, door or corridor monitoring, or alarm systems that should exist to prevent someone with cognitive impairment from wandering. The phrase "they failed at their security" isn't gentle; it's a categorical judgment that the safeguards one would expect in a care setting were insufficient. The reviewer isn't simply unhappy with a cosmetic shortcoming; they describe a systemic flaw that allowed a dangerous scenario to unfold in a way that felt avoidable and preventable.
From there, the narrative moves into a raw, personal reaction to the incident. The situation is framed as a direct consequence of negligence, and the emotional impact is clear: fear for a relative, anger at the perceived lack of accountability, and a strong sense of disappointment that such failures could occur in a place that should feel safe. The language is pointed and unambiguous, capturing a moment when trust in the facility was broken and the consequences of that breach were experienced as a public disgrace in the eyes of the reviewer. The intensity of the reaction is a reminder that for families, safety isn't a backdrop but a defining feature of any care environment.
Despite the negative focus on safety and oversight, the reviewer does not dismiss everything about the facility. They do acknowledge that the atmosphere itself leaves a different impression. The environment - described as great in atmosphere and clean and nice in appearance - offers a stark contrast to the security failures they've highlighted. This juxtaposition makes the review even more striking: a place that feels welcoming and well-kept on the surface, yet opens up to critique and alarm once one considers the real, day-to-day safety needs of its residents. The clean, pleasant surroundings are presented as a misleading foil to the serious deficiencies they encountered.
In the end, the reviewer makes a firm personal decision based on what happened and what they perceive to be the root causes. They declare that they would never send a loved one there again, a stance rooted in the belief that the facility cannot be trusted to protect its most vulnerable residents. The closing sentiment is blunt and damning: a pure disgrace. It's a verdict that reflects disappointment not merely in a single incident, but in what the reviewer sees as a broader failure to provide the level of care and security that should come with caring for individuals with dementia. The review thus leaves readers with a cautionary message: atmosphere and cleanliness can be comforting, but they cannot compensate for real safety lapses and negligence when dementia makes a resident especially at risk.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Honolulu International (4 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Plaza At Pearl City in Honolulu, HI is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
At The Plaza At Pearl City, residents can enjoy the convenience of cable or satellite TV, fully furnished living spaces, and a kitchenette for personal meal preparation. The community also provides move-in coordination services to make the transition as seamless as possible.
For those who appreciate outdoor spaces, The Plaza At Pearl City offers a beautiful garden and outdoor space where residents can relax and enjoy nature. Inside, there is a restaurant-style dining area where residents can socialize with their peers while enjoying delicious meals prepared by the community's dedicated staff.
To keep residents engaged and entertained, The Plaza At Pearl City offers a small library and scheduled daily activities. The community also encourages resident participation through resident-run activities, allowing them to take an active role in shaping their own experiences.
Care services at The Plaza At Pearl City are provided 24/7 by trained professionals who offer assistance with activities of daily living such as bathing, dressing, and transfers. Medication management services are also available to ensure residents receive their medications on time and as prescribed. Additionally, there is a mental wellness program in place to support the emotional well-being of each resident.
The dining options at The Plaza At Pearl City cater to special dietary restrictions such as diabetes diets or other specific needs. Meals are carefully prepared and served by the community's culinary team.
Located in Honolulu, HI, The Plaza At Pearl City benefits from its prime location near various amenities. Residents have access to numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship nearby. In case of any medical emergencies or need for specialized care, several hospitals are also conveniently located nearby.
Overall, The Plaza At Pearl City provides a warm and welcoming environment where seniors can receive personalized care while enjoying an array of amenities and activities to enhance their quality of life.
The Plaza At Pearl City is located at 900 Fort Street Mall, Honolulu, HI 96813 in Honolulu County, Hawaii
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