The Plaza At Pearl City in Honolulu, HI

900 Fort Street Mall, Honolulu, HI 96813

For more information about senior living options: (844) 490-3973

4.2 from 12 reviews
5 stars
9
4 stars
0
3 stars
1
2 stars
0
1 stars
2

Assisted Living

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    Overall Review of The Plaza At Pearl City

    Pros

    • pro The atmosphere is great.
    • pro The place is clean and nice.

    Cons

    • pro The facility failed at security.
    • pro The facility's negligence endangered a relative with dementia.
    • pro A relative wandered off and was found unresponsive in a car in the parking lot.
    • pro The staff didn't watch out for him.
    • pro The reviewer would never send their loved ones there.

    Review

    The Plaza At Pearl City is best suited for seniors who prize a bright, clean, and socially engaging setting and whose families can support proactive safety oversight. The environment delivers on ambience, with well-kept shared spaces and a welcoming vibe that makes daily life feel comfortable and inviting. For residents who are relatively independent or need only light assistance, the facility presents a predictable, pleasant routine and a tone of liveliness that can help maintain a sense of normalcy. In short, this community works well for families seeking a polished, amiable atmosphere and willing to engage actively with staff to monitor safety and care.

    Those who should consider alternatives are families overwhelmed by the need for near-constant safety supervision or residents with high wandering risk. Dementia or memory-care needs that require secure, specialized protections may outstrip what this community reliably offers, based on recent concerns expressed in the feedback. If a resident's safety can't be consistently safeguarded through robust security protocols, precise staff-to-resident oversight, and dependable incident response, other options with stronger, more explicit safeguards will likely be a better fit. For anyone prioritizing absolute assurance against wandering, the search should broaden to communities with dedicated memory-care units and verified, 24/7 secure environments.

    Pros are real and meaningful, but they sit against a backdrop of serious safety questions. The strongest positives noted in reviews center on atmosphere and cleanliness: common areas that feel fresh and inviting, tidy interiors, and a setting that supports social interaction and daily routine with a sense of dignity. The nine five-star voices signal that, for many families, the daily living experience is satisfying and the sensory environment - lighting, d?cor, cleanliness - meets high standards. These positives matter when a loved one thrives in a respectful, aesthetically pleasant milieu and enjoys opportunities for social engagement, dining experiences, and organized activities.

    Yet those strengths do not nullify the principal drawback: a history of safety lapses and perceived negligence. A relative with dementia wandering away and being found unresponsive in a car in the parking lot exposes a grave risk and raises legitimate questions about supervision, security controls, and accountability. This kind of incident erodes trust and makes safety the dominant lens through which families must view the community. The two low-rated reviews amplify a cautionary note: when safety protocols feel thin or inconsistently enforced, even a clean, attractive environment loses its appeal and can become a reason to pause or pivot to another option.

    The practical decision hinges on how well the positive environment can be reinforced with ironclad safety measures. If a family can demand and verify actionable protections - clear exit controls, reliable wandering protocols, strong staff presence during peak hours, rigorous incident reporting, and well-trained caregivers with memory-care expertise - the pleasant atmosphere and daily structure become a genuine differentiator. In that scenario, the combination of a clean, social setting and attentive care can translate into meaningful quality of life, while safety gaps are actively managed rather than tolerated.

    To move from consideration to a confident choice, focus conversations on security specifics during tours: what exits are secured and how; what the wandering management plan looks like in practice; staff-to-resident ratios across shifts; memory-care training and specialization; the incident response workflow and documentation; and how quickly staff respond to alarms or missing-person alerts. Observe how the community communicates safety expectations to families, how often safety audits occur, and what evidence exists of consistent enforcement. If the answers demonstrate a tight, transparent safety framework matched with the praised cleanliness and social energy, The Plaza At Pearl City can be a strong, reliable home. If not, and if risk tolerance for wandering and oversight gaps remains low, it is prudent to pursue alternatives with more robust protective measures and dedicated memory-care capabilities.

    Features

    Housing

    • 21 resident community capacity 21 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Honolulu International (4 miles away) Honolulu International (4 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Plaza At Pearl City in Honolulu, HI is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

    At The Plaza At Pearl City, residents can enjoy the convenience of cable or satellite TV, fully furnished living spaces, and a kitchenette for personal meal preparation. The community also provides move-in coordination services to make the transition as seamless as possible.

    For those who appreciate outdoor spaces, The Plaza At Pearl City offers a beautiful garden and outdoor space where residents can relax and enjoy nature. Inside, there is a restaurant-style dining area where residents can socialize with their peers while enjoying delicious meals prepared by the community's dedicated staff.

    To keep residents engaged and entertained, The Plaza At Pearl City offers a small library and scheduled daily activities. The community also encourages resident participation through resident-run activities, allowing them to take an active role in shaping their own experiences.

    Care services at The Plaza At Pearl City are provided 24/7 by trained professionals who offer assistance with activities of daily living such as bathing, dressing, and transfers. Medication management services are also available to ensure residents receive their medications on time and as prescribed. Additionally, there is a mental wellness program in place to support the emotional well-being of each resident.

    The dining options at The Plaza At Pearl City cater to special dietary restrictions such as diabetes diets or other specific needs. Meals are carefully prepared and served by the community's culinary team.

    Located in Honolulu, HI, The Plaza At Pearl City benefits from its prime location near various amenities. Residents have access to numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship nearby. In case of any medical emergencies or need for specialized care, several hospitals are also conveniently located nearby.

    Overall, The Plaza At Pearl City provides a warm and welcoming environment where seniors can receive personalized care while enjoying an array of amenities and activities to enhance their quality of life.

    Nearby Places of Interest

    Pharmacies

    • Longs Drugs (0.1 miles)
    • Longs Drugs (0.4 miles)
    • Queen's POB I Pharmacy (0.6 miles)
    • Walgreens (0.7 miles)
    • Times Pharmacy - Liliha (0.7 miles)
    • Longs Drugs (1.1 miles)
    • Walgreens (1.3 miles)

    Physicians

    • John A McCurdy Jr MD FACS (0.3 miles)
    • Dr David Yee's Office (0.3 miles)
    • Joana H Magno MD - Magno, Joana MD (0.6 miles)
    • Orthopedic Care HI (0.6 miles)
    • Queen S Heart Physician Practice Honolulu (0.6 miles)
    • Michael C Yim, MD (0.6 miles)
    • Ramin C. Jamm, MD (0.6 miles)

    Places of Worship

    • Izumo Taishakyo Mission of Hawaii (0.5 miles)
    • Sacred Heart Church (2.1 miles)

    Restaurants

    • Zippy's Vineyard (0.5 miles)
    • Liliha Bakery (0.5 miles)
    • Ruth's Chris Steak House (0.5 miles)
    • Aloha Beer Company (0.7 miles)
    • Highway Inn (0.8 miles)
    • McDonald's (0.9 miles)
    • Hana Koa Brewing (1 miles)

    Hospitals

    • Queen's Medical Center (0.5 miles)
    • The Queen's Medical Center (0.6 miles)
    • Kuakini Medical Center (1 miles)
    • Honolulu Clinic (1.2 miles)
    • Hmce (1.7 miles)
    • Kapiolani Medical Center for Women & Children (2 miles)

    Theaters

    • Regal Dole Cannery ScreenX, 4DX, IMAX & RPX (0.7 miles)

    Cafes

    • The Bishop Museum Café by Highway Inn (1.7 miles)
    • Mariposa at Neiman Marcus (1.8 miles)
    • Honolulu Coffee Experience Center (2.2 miles)
    • Goofy Cafe & Dine (2.4 miles)
    • Starbucks (2.4 miles)

    Parks

    • Makiki District Park (1.7 miles)
    • Magic Island (2.1 miles)

    Frequently Asked Questions

    Where is The Plaza At Pearl City?

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