2115 Gertz Lane #A, Honolulu, HI 96819
For more information about senior living options: (844) 490-3973
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The caregivers are compassionate, respectful, and extremely reliable. Always Best Care is a trustworthy and dependable home health care agency. Tyler and his team are great. Their communication is outstanding and keeps families well informed. They can be reached 24/7 and are quick to find a caregiver, even at the last minute. ABC only sends experienced nurse aides and CNAs with proper credentials and state-approved training. The staff are professional, thorough, and go above and beyond to meet changing needs.
The service is erratic and unreliable, and the caregivers behave inappropriately. The company is tight-fisted, making refunds nearly impossible despite major screw-ups. They hire lazy, inexperienced caregivers who do the bare minimum, leaving the family to do most of the work. They cancel and rearrange the schedule without notifying clients. They have been sending unqualified, untrained caregivers and non-nurse aides. There are unexpected charges on the credit card, with promises of resolution after the fact.This community in Honolulu is best suited for families seeking dependable, credentialed in-home care with strong administrative support and clear, proactive care coordination. It fits households that value rapid caregiver placement, ongoing family communication, and the ability to scale services as needs evolve - whether managing daily routines, transportation to doctors, or post-hospital discharge planning. When the objective is to secure consistent caregiving with a trusted point person guiding the arrangement, this option stands out as a practical, capable choice.
Those weighing alternatives should look closely at reliability and transparency. A portion of the feedback points to unpredictable scheduling, variable caregiver performance, and billing ambiguities. Families that cannot tolerate last-minute cancellations, gaps in coverage, or charges that appear without clear explanation will want to compare other agencies that emphasize predictable staffing, guaranteed back-up coverage, and straightforward, itemized billing. A clean track record on refunds and contract clarity becomes a decisive factor for long-term peace of mind.
On the plus side, the strongest reviews highlight compassionate, professional caregivers and a responsive administrative team. When care staff arrive on time, communicate well with families, and demonstrate genuine attentiveness, the balance shifts decisively in favor of choosing this provider. The ability to stay informed through a family-facing system and to secure replacements quickly during difficult weeks further strengthens the case for families who need reliable, ongoing support and want a clear single point of contact.
Yet the flip side cannot be ignored. A subset of experiences describe caregivers who feel inconsistent or underprepared, with some reports of scheduling changes without notice and of staff members not aligning with family expectations. Billing hiccups and the challenge of obtaining refunds also temper confidence. These are not universal failures, but they signal a reality: when staffing quality is uneven or when administrative glitches arise, margins for error shrink quickly. For families prioritizing flawless reliability and strict cost control, these gaps may be deal-breakers.
To make a well-informed decision, families should press for concrete assurances: exact qualifications and training of all caregivers, state-approved credentials, and clear delineation of what tasks are covered at which rates. Ask about caregiver back-up coverage, turnover rates, and the process for swapping caregivers if chemistry or needs don't align. Request a transparent, written billing policy with upfront estimates, a straightforward refund protocol, and a documented escalation path for scheduling or care issues. A robust, real-time family communication tool and guaranteed response times should be non-negotiable.
In the end, the decisive factor is whether the need is for consistently dependable in-home care with strong administrative support and rapid caregiver placement. This community offers substantial strengths for families that prize compassion, credentialed staff, and proactive coordination. For households where consistency, transparent pricing, and steady scheduling are non-negotiable, it pays to compare alternatives with a proven track record in those exact areas and to verify that the chosen provider can deliver unwavering reliability over the long haul.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Honolulu International (3 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Superior Care Group is an assisted living community located in Honolulu, HI. Our community offers a range of amenities and care services to ensure the comfort and well-being of our residents.
In terms of amenities, residents can enjoy meals in our dining room, which provides a social and communal atmosphere. Each living unit is fully furnished, allowing residents to feel at home right away. We also have a beautiful garden where residents can relax and enjoy the outdoors. Housekeeping services are provided to ensure that living spaces are clean and tidy at all times. Additionally, we offer move-in coordination assistance to make the transition into our community as smooth as possible. Residents can also stay connected with friends and family through telephone and Wi-Fi/high-speed internet access.
Our highly trained staff is dedicated to providing assistance with activities of daily living, such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that residents receive any necessary medical care. For those with diabetes or special dietary restrictions, we provide specialized diet plans that cater to their needs. Meal preparation and service are available for all residents. Medication management services are provided to ensure that medications are taken correctly.
Transportation arrangements for medical purposes and doctors appointments are made by our staff for the convenience of our residents.
At Superior Care Group, we believe that a well-rounded lifestyle includes engaging activities. That's why we offer scheduled daily activities for our residents to participate in and enjoy.
Our community is conveniently located near various amenities in the surrounding area. There are two cafes nearby for residents who want to grab a cup of coffee or a quick bite to eat. Two parks nearby provide opportunities for outdoor recreation and relaxation. Multiple pharmacies ensure convenient access to medications, while numerous physicians guarantee accessible healthcare services. Additionally, there are plenty of restaurants nearby where residents can explore different cuisines. Transportation options are abundant with eleven transportation services available in the area.
Overall, Superior Care Group provides a supportive and comfortable environment for seniors in need of assisted living services in Honolulu, HI. Our comprehensive amenities, care services, and convenient location make it an ideal choice for individuals seeking a vibrant and fulfilling lifestyle.
This part of Honolulu, Hawaii, offers a convenient and accessible location for seniors looking to reside in the area. With multiple pharmacies such as Times Supermarkets, Longs Drugs, and Walgreens within a short distance, access to medications and healthcare supplies is easily attainable. In terms of dining options, there are various restaurants like McDonald's, Sakana Grill, Liliha Bakery, Wendy's, and Zippy's Vineyard to suit different preferences. Medical care is also readily available with physicians' offices like Maluhia Health Center and Dr Jason Lam's Office nearby. For entertainment and cultural outings, residents can visit The Bishop Museum Café by Highway Inn or catch a movie at Regal Dole Cannery ScreenX. Additionally, there are several hospitals including Kuakini Medical Center and Kaiser Permanente Hospital in close proximity for any urgent medical needs. Overall, this neighborhood offers a mix of amenities and services that cater to the needs of senior citizens looking for convenience and accessibility in their daily lives.
Superior Care Group is located at 2115 Gertz Lane #A, Honolulu, HI 96819 in Honolulu County, Hawaii
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