1321A Palolo Avenue, Honolulu, HI 96816
For more information about senior living options: (844) 490-3973
Palolo Chinese Home is described as a gem in the community. The staff are the most dedicated and hardworking. The care provided is excellent, with compassion, respect, and professionalism. The staff genuinely care about residents' well-being. The facility is clean, well-maintained, and has a warm, welcoming atmosphere. The team is supportive and there is a strong sense of purpose in their work. Leadership fosters a positive environment and encourages growth and teamwork. Palolo Chinese Home is a meaningful place to work in healthcare or senior services and is highly recommended as both a care facility and a workplace.
A reviewer reported losing several expensive pieces of clothing there after transfer from rehab and was brusquely told to check with Housekeeping. A reviewer noted that there were no guardrails on the sides of beds, increasing the risk of falls and even death. A reviewer stated that the temporary residents had sagging beds. A reviewer described the bathroom as not cleaned for three days, with a 15-minute wait for use. The facility was described as understaffed, with four nurses for 33 patients. The telephone service was described as minus infinity.Palolo Chinese Home will mark a milestone next year, celebrating 130 years of caring for Hawaii's kupuna. On October 3, 2026, the community will come together to honor decades of service, compassion, and steadfast support from staff, volunteers, residents, and families. The sentiment shared by many is one of deep gratitude for the unwavering dedication that has sustained the home through the years and through changing times. The leadership and staff are recognized for their hard work, warmth, and genuine care, which many describe as the hallmark of a place that feels like home.
Across multiple voices, the care at Palolo Chinese Home is praised for its compassion, respect, and professionalism. Reviewers repeatedly note that the staff truly cares about the well-being of every resident, creating a clean, well-maintained facility with a welcoming atmosphere. The overall impression is one of a warm environment where residents and visitors feel comfortable and valued. This reputation for empathy and attentiveness extends from daily routines to more personal interactions, underscoring the sense that residents are treated with dignity and kindness.
The workplace itself is repeatedly described as a meaningful and supportive environment. People who work at Palolo Chinese Home emphasize a strong sense of purpose in their daily duties and highlight leadership that fosters teamwork and growth. The feedback suggests that the organization is not only a place to receive care but also a community where staff feel motivated, supported, and invested in delivering quality service. For anyone seeking a career in healthcare or senior services, the consensus is that this is a place where daily work can make a real difference in people's lives.
Community partnerships and outreach are highlighted as important facets of Palolo Chinese Home's role in the broader neighborhood. A warm acknowledgment goes to Darlene Nakayama for the welcoming meeting space she helped create for the Kamehameha Lions group, and Brenda Johnson of the Lions expresses appreciation for the continuing collaboration and volunteer opportunities. These partnerships reflect a mutual commitment to serve the community, extend services, and strengthen connections between Palolo Chinese Home and local organizations.
The physical layout and historical character of the facility also come up in reviews. Descriptions note a two-story older wing, a one-story newer wing shaped like a rectangle, and an administration building that often appears underused. An intriguing note about the facility's archives mentions a Kapiolani Community College term paper from 2013, illustrating the rich, lived history embedded in the place. Reviewers repeatedly say they would recommend Palolo Chinese Home to others seeking a caring environment for loved ones, appreciating the sense of continuity and the tangible history that accompanies ongoing care.
Within the realm of resident experiences, there are many positive accounts of day-to-day life. An adult day care setting is described as very nice, with meaningful activities and opportunities for social interaction. After a hip surgery, a family found rehabilitation services at Palolo Chinese Home to be a valuable step in recovery, with regular virtual check-ins during COVID-19 and transitions into day care and housing arrangements that supported continued mobility and social engagement. The nursing staff are praised as friendly and attentive, with residents enjoying services such as nails painting and a variety of activities that keep them engaged and sociable.
Families also share strong endorsements of Palolo Chinese Home's home care services. One member explains a successful switch from a previous provider, noting that Palolo was able to accommodate a rushed transition, provide a compassionate caregiver, and ultimately convince the family to make the arrangement long-term due to the quality of care. The sense that home care here is reliable, patient-centered, and flexible is a common thread in these stories, reinforcing the home's capability beyond traditional facility-based care.
The warmth of the community is balanced with a few cautionary notes. Some reviewers point to areas where safety and operations could be improved. For example, concerns have been raised about bed safety, with one reviewer noting the lack of guardrails on bed sides and the potential risk of falls or worse. Others highlight the need for ongoing attention to facility upkeep and patient safety, including a perception that some temporary residents' rooms might be under-resourced, with sagging beds, occasional delays in cleaning, and understaffing - specifically a report of four nurses for 33 patients. Parking is described as adequate but compact, and there are remarks about the prevalence of busy telecommunication lines, including a negative impression of telephone service at times.
In addition to these operational observations, one reviewer recounts a negative interpersonal incident related to housekeeping and another about a broader sense of service communication. While these points are far from the prevailing positive consensus, they provide a balanced picture of experiences that residents and families may encounter, underscoring the importance of ongoing attention to every facet of care - from housekeeping and safety to customer service and responsiveness.
Taken together, the reviews paint a portrait of Palolo Chinese Home as a venerable institution with a deep-rooted commitment to care, a supportive and purposeful work culture, and a community-oriented ethos. The forthcoming 130th anniversary serves as a reminder of the home's enduring role in the lives of Hawaii's seniors and their families. While commendations abound for compassion, professionalism, and warmth, the feedback also points to opportunities for continued improvement in safety, staffing, and operational responsiveness - areas that, when addressed, can further reinforce the sense that Palolo Chinese Home is not only a place to receive care but a trusted partner in the well-being and dignity of every resident.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Honolulu International (8 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to our assisted living community in Honolulu, HI! Our home away from home offers a range of amenities and care services to ensure that our residents enjoy a comfortable and fulfilling lifestyle.
Our community features a spacious dining room where residents can gather and enjoy delicious meals prepared by our experienced staff. The entire facility is fully furnished, providing a warm and inviting atmosphere for all who reside here. We also have a beautiful garden where residents can relax and enjoy the outdoors.
To make life easier for our residents, we offer housekeeping services to keep their living spaces tidy and move-in coordination to assist with the transition. Our community is equipped with telephone lines and Wi-Fi/high-speed internet access, allowing residents to stay connected with their loved ones.
In terms of care services, we provide assistance with activities of daily living such as bathing, dressing, and transfers. We coordinate with health care providers to ensure that our residents receive the medical attention they need. For those with special dietary requirements, we offer diabetes diet options and cater to special dietary restrictions.
Transportation arrangements are available for medical needs as well as doctor's appointments. Our dedicated staff also handles medication management to ensure that residents take their medications on time and in the correct dosage.
Residents can look forward to a variety of scheduled daily activities designed to promote physical, mental, and social stimulation. In addition, there are numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals in close proximity to our community.
At our assisted living community in Honolulu, we strive to create a supportive environment where residents can feel at ease while receiving the care they deserve. Come join us and experience the comfort of home away from home!
Home Away From Home is located at 1321A Palolo Avenue, Honolulu, HI 96816 in Honolulu County, Hawaii
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