PHOENIX CENTER STAFFED FAC V is a senior community in Warner Robins, GA.
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PHOENIX CENTER STAFFED FAC V in Warner Robins, GA
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200 NORTH SPRING DRIVE, Warner Robins, GA 31093
To contact a resident: (478) 923-1065
For more information about senior living options: (866) 208-4318
Residents highlight group therapy and peer support as key parts of their experience.
Several residents point to counseling-group experiences and credit specific facilitators with helping them make progress. Others recommend joining the peer support program and describe learning coping skills through that support. A separate review also calls out counselors and structured help during a detox stay.
Many residents describe the nursing, doctors, and counselors as genuinely caring.
Across multiple reviews, residents describe the nurses, doctors, therapists, and even custodial staff as sweet, warm, and attentive. Some residents mention help during intake, medication follow-up, and day-to-day support, and they describe an environment that helped them feel better. There are also a few negative staff experiences in the reviews, but positive mentions significantly outnumber them.
Residents report repeated problems with appointments, paperwork, and getting timely responses.
Several reviews describe delays or mix-ups that kept people from being seen, including missed or unentered appointments and runaround when trying to schedule rehab or therapy. Others report difficulty reaching staff by phone and concerns about not getting promised callbacks. There are also accounts of system or intake issues that pushed back next steps.
Some residents raise concerns about billing errors, unexpected charges, and record handling.
A few reviews mention unexpected billing activity after being told upfront charges would not occur. Others describe problems with billing the wrong insurance and frustration when calls about billing and medication issues were not returned. There are also strong negative claims in reviews about screening and record-related handling after payment.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Board and Care Home
Middle Georgia Regional (3 miles away)This part of Warner Robins, Georgia is a convenient and bustling area with access to various healthcare facilities such as physicians' offices and pharmacies within a few miles. The proximity to Houston Healthcare and Houston Medical Center ensures that medical care is readily available. There are also several dining options nearby ranging from fast food chains like Krystal and Burger King to more diverse choices like Seoul House Korean Restaurant. For recreational activities, there is Center Park at Centerville where seniors can enjoy some outdoor time. Additionally, the Galleria Mall Stadium Cinemas 15 provides entertainment options for those interested in catching a movie. Overall, this area offers a mix of amenities that cater to different interests, making it a potentially suitable location for senior living.
PHOENIX CENTER STAFFED FAC V is located at 200 NORTH SPRING DRIVE, Warner Robins, GA 31093 in Houston County, Georgia
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